TripAdvisor Traveler Rating

Luxury resort pricing for an average experience. Make sure you don't go when a big event is there. A corporate event monopolized many parts of the resort from night to night with no way of knowing which areas/restaurants were closed ahead of time.

This was our second trip to the Cove, and it will not be the last. The facility is gorgeous, and the staff was friendly and attentive. It was a totally relaxing and regenerative vacation. We also did the Sea Lion Adventure at Dolphin Cay. TRULY AMAZING!

This was our second visit to Atlantis, and our first visit with kids. It's truly the perfect family getaway - from great food, to pristine beaches, to comfy/quiet rooms and staff who seem friendly, welcoming and helpful. There's something for everyone! We can't wait for our next visit!

Absolutley beautiful setting and room. The thing that ruined the entire trip was that for 5 of the 7 days there was a hot water issue (i.e. no hot water at all) which required us to endure cold showers the majority of the time. Maintenance kept coming up daily saying it was fixed but it wasnt. Finally got hot water the day of checkout (go figure).

My stay at The Cove Bahamas was deeply disappointing and nowhere near worth the inflated price tag. For a resort that markets itself as luxury, the experience was anything but. The customer service was shockingly poor—unresponsive, dismissive, and completely ineffective when real issues arose. The most unacceptable part is that there is still an ongoing issue with a substantial holding amount that has not been returned to my bank account. Despite multiple attempts to resolve this, I’ve been passed around endlessly with no one taking ownership or offering real support. Calls and messages lead nowhere, and promises of follow-up are never kept. At this price point, basic competence and accountability should be a given. Instead, I was left stressed, frustrated, and out of pocket, long after checking out. Luxury is not just about aesthetics—it’s about service, trust, and how guests are treated when something goes wrong. This resort failed on all counts. I would strongly caution anyone considering staying here. Overpriced, poorly managed, and utterly disappointing.