The Cove Atlantis reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 3.5

4719 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Beautiful, but.....

Experience182918 on Mar 02, 2024

This place is absolutely gorgeous with its open concept and design. We paid extra to be on the Lapis Club level and it was not worth the additional expense at all for what you got. The rooms in The Cove are beautiful and big. The restaurants that are there are also very good. I knew to make reservations ahead of time for dinners but if you didn't do that you wouldn't be able to get into the trendy ones. Fish and Paranza were both wonderful!! Everyone who works at The Cove is so nice, friendly and accommodating!! I liked the closeness of the beaches and pools were close too.

TripAdvisor users rated this property 5 out of 5

Excellent getaway

sdunigan on Mar 01, 2024

This is the perfect location for someone looking to get away and relax. Can't beat the Bahamian weather, and the Cove is an excellent property. We will most definitely be coming back to visit the cove again!

TripAdvisor users rated this property 4 out of 5

A few days away

MatthewClouser (Cheyenne, Wyoming) on Feb 29, 2024

Enjoyed the Atlantis for a quick vacation away. It has been a while since we had been to the Atlantis. The property was nice but definitely felt like it needed to be updated. We stay at the Cove which was a more luxury property. It was nice I forgot how expensive everything is in the Bahamas. The spa was terrible. It was very old and dated and extremely over priced.

TripAdvisor users rated this property 5 out of 5

Loved this property

Andy F (Quincy, Illinois) on Feb 28, 2024

This was so much better than staying at the Royal. But we are older and like the quieter Cove. The outdoor part of this property is fantastic. If we visit Atlantis again we will stay at the Cove. The staff was very helpful and were eager to help us. Check in and checkout was easy.

TripAdvisor users rated this property 1 out of 5

stay away at any cost - shockingly poor service

alex m on Feb 27, 2024

We booked a suite at the Cove Altlantis Bahamas on the top floor Lapis premium club level. This is probably the worst hotel experience I have had after staying at hundreds of hotels over the years. The club level is a scam - nice huge rooms with great view but the service is beyond terrible. The Club supposedly has a special concierge for its guest but they can´t even get you water for your room. They certainly cannot be bothered to book a table at a restaurant (everything was full they said but we walked straight inn with no reservation into the half full restaurant) There is no mini-bar so only way to get anything to drink in the room is to buy it at a store and lugg it up. Because when the club IS open (about half the day) - you certainly cannot even bring a glass of water back to your room. Forget about the bar - unless you like cheap wine, canapés or drinks - and again - it all must strictly be consumed inside the club area. The employees there are mostly concerned about various rules, and certainly cannot be bothered to provide any kind of service. This is a place to go to if you enjoy staying in oversized rooms at the Atlantis with particularly poor service and just plain awful customer experience.

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