My husband and our best friends had a great time! The Cove was top notch, we couldn't ask for better. The views were amazing, ocean was beautiful, food was so good, our rooms were better than ever expected.
NEGLIGENCE BY THE COVE
(Miami Beach, Florida)
Sep 27, 2023
My son got food poisoning there from eating at hotel. He got completely dehydrated and almost died in his hotel room. He kept calling the front desk asking for help. They completely neglected him. On top of that, the staff was rude to him when he was asking for help. On labor day weekend, there was not a doctor or a nurse onsite to help him. He ended up At local hospital there , the cove would not help or reimburse the expenses.
Very bad service, complete neglect, zero courtesy.
I was completely completely disappointed.
Be very careful, they won’t take care of you, if you have an emergency. Imagine if someone was having a heart attack. Shameful
Sep 26, 2023
We had a relaxing week, but Altantis needs updated in some area. I enjoyed the slides but not the same music being played constantly at The Cove. I am hoping they do some updates and make the beach area more inviting.
Always a Relaxing and Great Time!
Sep 26, 2023
Great place to relax , take a few days and unwind. Highly recommend the Cabana at the Cove Resort - Unapparelled experience ! Food-Service-Views- Accommodations! Everyone of the staff in every part of the resort makes you feel like family.
Amazing stay at the Cove
(New Hartford, Connecticut)
Sep 24, 2023
We just came back from an incredible 4 night stay at The Cove and it was amazing. We had a double queen ocean suite on the 14th floor. It was me and my boyfriend, we hadn’t been on vacation together in 7 years due to an epileptic dog and then a dog with cancer. This was honestly the BEST vacation we have ever taken in the 19 years we have been together. From the pools to the beach and OMG the lazy river we loved it and cannot wait to go back. We didnt find it too pricey to eat or drink to be honest. I paid more for my cruise in April and I had more fun at Atlantis!!! The staff were also top notch. I travel for work a lot and they were so friendly, smiling and very genuine. My boyfriend was so sad to have to leave and he normally is a workaholic and hates taking vacation.