TripAdvisor Traveler Rating

Great stay, but we’ll stick with The Reef next time We love Atlantis and decided to stay at The Cove this time since it’s billed as the property’s premier resort. The hospitality here is truly top-notch. I was disappointed with our initial room at check-in, but the staff worked quickly and tirelessly to move us into a much better option. What We Loved Spacious Layout: The room itself is huge, featuring a sunken living area that was ideal for unwinding after a long day in the sun, along with a massive bathroom and a bonus walk-in closet. Thoughtful Extras: The complimentary canvas tote, flip-flops, and upgraded water bottles were a lovely high-end touch. Where It Fell Short Amenities & Tech: There were no bathrobes in the room, which was surprising for a luxury property. The coffee makers should really be updated to Nespresso machines instead of Keurigs, and the TVs desperately need an upgrade to Smart TVs so families can stream Netflix for the kids. Balcony & View: While the grounds around The Cove are gorgeous, the balconies are noticeably smaller than those at The Reef, and we actually prefer the angle of the ocean view from The Reef. The Verdict The Cove is a beautiful property with outstanding service, but for our family, the bottom line is that we’ll head back to The Reef on our next visit. We missed having a full kitchen area, the larger balcony, the better ocean view, and the convenience of having Starbucks right in the lobby.

Love the resort, terrible service. I stayed at the Cove which is suppose to be the nice part however never had hot water my entire trip with no resolution after multiple calls.

Love going to the cove, but the Cove pool is under construction so there might be some noise, but the other pool is nice

We couldn’t sleep almost 6 days because of loud noises. Construction going on under my balcony.. they should told me about the noises I’m going to hear

Best Vaca ever! Can’t wait to return next year! Beautiful room at the cove, great views. Maintained so well- this place was amazing!