Active Advisories
After purchasing a ticket, the guest should visit www.StartYourDisneyExperience.com to create a profile (if you do not already have a profile), and, using the confirmation number that WestJet Vacations will provide, link the ticket to the profile and then make park reservations.
Overview
Return to the charming days of riverboats and Mark Twain and discover this moderately priced resort. Courtly pillars, grand staircases and splendid gardens blend with the Mississippi-style waterways and gracious Southern hospitality. "Mosey over" to Alligator Bayou and discover its rustic architecture, front porches and meandering walkways. A stocked fishing hole, country-style pool, flowered fields and two-story cottages create the nostalgic romance of down-home charm.
Check in
3 p.m.
Check out
11 a.m.
Rooms
2048
Inclusions
- Guests MagicBand or Card allows guests to charge purchases to their room and purchases can be delivered directly to their room.
- Any guest celebrating a special occasion while staying at any Walt Disney World Resort hotel may request to receive a Disney Character voicemail message on their in-room phone. Occasions for Character calls can include birthdays, romantic celebrations or any other special event.
- All Disney resort transportation is included within the grounds, including motor coach, ferry, and tram.
- Extended Theme Park hours, known as Extra Magic hours
Rooms
- 2 queen beds
- Views of parking area
- No more than 5 guests in the room
- 2 queen beds
- Views of parking area
- No more than 5 guests in the room
- Ceiling fan
- Smoke-free
- Bunk-size Pull Down Bed not recommended for guests over 9 years of age
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Iron/Ironing board
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a "request basis only" and will be based on need priority
*Rooms can accommodate up to 5 guests per room if one guest is under 3 years of age. 5th person will be accommodated in a crib. Please contact WestJet Vacations at 1-877-737-7001 to book.
- 2 queen beds, and 1 trundle bed, or 2 queen beds
- Views of courtyard pool
- No more than 5 guests in the room
- 2 queen beds, and 1 trundle bed, or 2 queen beds
- Views of courtyard pool
- No more than 5 guests in the room
- Ceiling fan
- Smoke-free
- Bunk-size Pull Down Bed not recommended for guests over 9 years of age
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Iron/Ironing board
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a "request basis only" and will be based on need priority
*Rooms can accommodate up to 5 guests per room if one guest is under 3 years of age. 5th person will be accommodated in a crib. Please contact WestJet Vacations at 1-877-737-7001 to book.
- 2 queen beds
- Views of parking area
- No more than 4 guests in the room
- 2 queen beds
- Views of parking area
- No more than 4 guests in the room
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Iron/Ironing board
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a "request basis only" and will be based on need priority
*Rooms can accommodate up to 5 guests per room if one guest is under 3 years of age. 5th person will be accommodated in a crib. Please contact WestJet Vacations at 1-877-737-7001 to book.
Amenities
The Resort's Main Building
Resort Exterior
Lobby
Ol' Man Island
Riverside Mill
Riverside Mill
Location
Reviews
TripAdvisor Traveler Rating
Review – Disney’s Port Orleans Resort – Riverside
Compass61210915205 on Jan 04, 2026
Review – Disney’s Port Orleans Resort – Riverside Our experience at this hotel was deeply disappointing and far below the standards one expects from a brand like Disney. We arrived on January 4th at 10:30 p.m., after spending the entire day visiting two parks, traveling with our three young children, all of whom were already asleep and completely exhausted. It is important to note that this day was also my daughter’s birthday, which made this moment especially meaningful for our family. From the very first interaction, the lack of service and empathy was evident. Upon arrival at the entrance, no one made the effort to open a door, despite the fact that there were three staff members outside and three inside, gathered and talking, showing no concern whatsoever for the guests who had just arrived. It was an extremely uncomfortable situation and completely contrary to what Disney claims to represent in terms of hospitality and guest experience. The check-in process was cold and devoid of any human judgment. With no consideration for the late hour, the visible exhaustion of a family traveling with children, or even a basic gesture of hospitality, we were assigned one of the farthest rooms on the property: building 36, room 3619. No alternatives were offered, no questions were asked, and there was no attempt to ease our arrival. Absolutely zero empathy. I have over 20 years of professional experience in the hospitality industry, which makes this situation even more surprising and frustrating. This is not about requesting special treatment, but about basic common sense—understanding that the guest experience begins the moment a guest arrives, especially late at night and with children. What we experienced reflects a lack of leadership, insufficient training, and a complete disconnection from the concept of service. A brand like Disney should not allow situations like this to occur, as they seriously undermine the trust and family experience that the company actively promotes. Unfortunately, this hotel did not live up to its name or to the expectations it creates. I sincerely hope this review encourages a serious review of nighttime service protocols and, above all, staff attitude toward guests.
Good time
John D (Brooklyn, New York) on Dec 23, 2025
We had a good time staying in Disney world. Even though they were overbooked and moved us to another hotel, we enjoyed it. It was clean, well maintained and the staff was very attentive. Lots to do there.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
