Active Advisories
After purchasing a ticket, the guest should visit www.StartYourDisneyExperience.com to create a profile (if you do not already have a profile), and, using the confirmation number that WestJet Vacations will provide, link the ticket to the profile and then make park reservations.
Overview
Return to the charming days of riverboats and Mark Twain and discover this moderately priced resort. Courtly pillars, grand staircases and splendid gardens blend with the Mississippi-style waterways and gracious Southern hospitality. "Mosey over" to Alligator Bayou and discover its rustic architecture, front porches and meandering walkways. A stocked fishing hole, country-style pool, flowered fields and two-story cottages create the nostalgic romance of down-home charm.
Check in
3 p.m.
Check out
11 a.m.
Rooms
2048
Inclusions
- Guests MagicBand or Card allows guests to charge purchases to their room and purchases can be delivered directly to their room.
- Any guest celebrating a special occasion while staying at any Walt Disney World Resort hotel may request to receive a Disney Character voicemail message on their in-room phone. Occasions for Character calls can include birthdays, romantic celebrations or any other special event.
- All Disney resort transportation is included within the grounds, including motor coach, ferry, and tram.
- Extended Theme Park hours, known as Extra Magic hours
Rooms
- 2 queen beds
- Views of parking area
- No more than 5 guests in the room
- 2 queen beds
- Views of parking area
- No more than 5 guests in the room
- Ceiling fan
- Smoke-free
- Bunk-size Pull Down Bed not recommended for guests over 9 years of age
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Iron/Ironing board
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a "request basis only" and will be based on need priority
*Rooms can accommodate up to 5 guests per room if one guest is under 3 years of age. 5th person will be accommodated in a crib. Please contact WestJet Vacations at 1-877-737-7001 to book.
- 2 queen beds, and 1 trundle bed, or 2 queen beds
- Views of courtyard pool
- No more than 5 guests in the room
- 2 queen beds, and 1 trundle bed, or 2 queen beds
- Views of courtyard pool
- No more than 5 guests in the room
- Ceiling fan
- Smoke-free
- Bunk-size Pull Down Bed not recommended for guests over 9 years of age
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Iron/Ironing board
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a "request basis only" and will be based on need priority
*Rooms can accommodate up to 5 guests per room if one guest is under 3 years of age. 5th person will be accommodated in a crib. Please contact WestJet Vacations at 1-877-737-7001 to book.
- 2 queen beds
- Views of parking area
- No more than 4 guests in the room
- 2 queen beds
- Views of parking area
- No more than 4 guests in the room
- Ceiling fan
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Iron/Ironing board
- Safe
- TV
- Pack 'n Play playard available upon request
- Fridges can be provided on a "request basis only" and will be based on need priority
*Rooms can accommodate up to 5 guests per room if one guest is under 3 years of age. 5th person will be accommodated in a crib. Please contact WestJet Vacations at 1-877-737-7001 to book.
Amenities
The Resort's Main Building
Resort Exterior
Lobby
Ol' Man Island
Riverside Mill
Riverside Mill
Location
Reviews
TripAdvisor Traveler Rating
Charge to stay here at Disney is not worth the expensive cost.
kathleen b (London, United Kingdom) on Dec 02, 2024
When we arrived we liked to communal areas but reception had no staff other than a couple of cast members who were busy. So all the reception desk have never been occupied each time we have looked there is only cast members milling with iPads. Shame with all the cut backs to Disney and how special it used to feel. That all seems long gone and the Magic has disappeared somewhat. Room we have is basic the cleanliness is ok but could be better dust around the headboard. Facilities need updating considering we paid lots of money to stay here for 3 weeks we feel it’s not worth it. The early park entry by 30 minutes they offer staying on site is t worth the extra cost to stay at Disney. They will chuck you out the park early some days for special ticketed events that other people have bought. All extra themed activities are so overpriced. It’s so corporate now and money grabbing it makes me feel sad and cheated.
Disappointing Stay at Disney's Port Orleans Riverside – Housekeeping and Management Fell Short
Raul C (Carolina, Puerto Rico) on Nov 30, 2024
Our recent two-night stay at Disney's Port Orleans Riverside was meant to be a restful start to our 16-day vacation. Unfortunately, the experience was marred by significant housekeeping and management issues that left us frustrated and disappointed. This, unfortunately, reflects a broader trend we’ve noticed at Disney resorts in recent months—declining cleanliness and maintenance standards. Check-In and Housekeeping Problems: Upon arrival, my brother was assigned a room around 11 AM after flying overnight to Orlando. However, the room was far from ready. It was dirty, with visible signs of neglect: High-touch areas had smudges, resembling orange residue, likely from the previous guest's dirty hands. The back of the bed was visibly dusty. Candy was found behind chairs and doors, suggesting a lack of thorough cleaning. The bathroom was not properly cleaned, and basic soap amenities were missing. Delayed Resolution: After discovering these issues, my brother contacted the front desk to report the problems and requested to speak with a manager. It took five hours and multiple follow-ups before a manager finally reached out to address the situation. By 7 PM, we were finally offered a clean room, and the manager arranged for our luggage to be moved. However, even this simple task was mishandled, with our luggage being sent to the wrong room, causing an additional 45-minute delay before we could finally settle in. After a long day of traveling, this was incredibly frustrating, especially when all we wanted was to relax and enjoy the resort. A Pattern of Decline: This isn't the first time we've encountered issues like this at a Disney resort. Over the past few months, we’ve noticed a growing trend of lackluster maintenance and cleanliness across various Disney properties. For a brand known for its attention to detail and magical experiences, this ongoing decline is disappointing and disheartening. Lack of Remediation: Despite the multiple issues and disruptions, no remediation or compensation was offered. We paid a premium for what was supposed to be a Disney-caliber experience but instead received the equivalent of an overpriced motel stay for the first day of our vacation. The lack of attention to basic housekeeping standards and the poor handling of the situation by management set a disappointing tone for the start of our trip. Final Thoughts: Disney's Port Orleans Riverside failed to meet the expectations of a Disney resort, where cleanliness, guest experience, and service should always come first. This ongoing trend of neglect across Disney properties reflects poorly on the brand. While mistakes can happen, the slow response time, mishandling of luggage, and lack of resolution left us feeling undervalued as guests. We expected much more, especially given Disney’s reputation and the premium prices they charge.
Vacation Offers
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Canadian residents receive limited-time savings on 4+ Day Walt Disney World date-based tickets. Plus, enjoy hotel savings at select Disney resorts in Orlando, Florida.
Orlando, Walt Disney World Resort in Florida
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