Hard Rock Hotel Vallarta reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.7
  • Location 4.7
  • Rooms 4.5
  • Service 4.8
  • Value 4.5

13797 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Umoat hard rock Puerto Vallarta

591shannenb (Kelowna, Canada) on Dec 13, 2025

We had the shrimp tacos and the fillet mignon. It was really good and the nachos with the table were super delicious. The service is great. The food came on time and atmosphere is welcoming.

TripAdvisor users rated this property 5 out of 5

Don’t pass up the Hard Rock !

Kathy J on Dec 13, 2025

the staff was friendly, helpful and paid attention to detail. the rooms and resort were clean and every restaurant was delicious! when I was there the sea turtles were hatching which was an extra added bonus!

TripAdvisor users rated this property 5 out of 5

Great resort!

Alissa J on Dec 13, 2025

Such a great trip for the family! The wait and bartender staff were all so fantastic. Never had a bad meal with great options to choose from. The towel ladies Alma and Cristy were so pleasant every morning. We will definitely be back!

TripAdvisor users rated this property 5 out of 5

Playa Perfection!

Candice J on Dec 13, 2025

What an incredible vacation. Exceeded expectations at every turn! Ash and Frida at the kids club were amazing - our girls begged to go back and did so many crafts and played for hours. They didn’t want to leave when we’d go to get them! Jazmin, Ramon and Luis were also very kind and helpful during our stay. Compared to other resorts I’ve been to, I enjoyed the beach the most. There are no reservations needed for dinners, food was excellent. Towels were easy to obtain and everyone at the towel stand deserves a shout out for their friendly greetings. Lulu helped us out on the pool deck, and Alejandro at the swim up bar kept the kids and adults quenched - 7 yr old is now hooked on virgin lime margaritas! The best part was the size of the resort, not too big and perfect for little ones. So many iguanas, who swim in the pool with people! It’s adorable. Clean and pretty grounds, very well kept. We WILL be back!

TripAdvisor users rated this property 5 out of 5

Great Experience!

Eathon H on Dec 13, 2025

Fun experience, Claudia, Veronica, and Luis (Snoop Dogg) were the best! Also Vama at the towel station was so nice always!

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