TripAdvisor Traveler Rating

Great service and very polite staff. Hector and Tucson really helped us and took care of us when we ran into a problem with an individual at the airport. Highly recommend if you are looking for an all inclusive resort to relax. The staff and waiters at Ciao were great too.

I am so happy with the accommodations and the staff who were so polite and helpful- thank you Tucson and Hector for assisting above and beyond. The food was delicious and fresh and the service was amazing at Ciao especially for breakfast. Great vacation to relax and enjoy the beach.

Elias was great server at Frida. Very courteous, explained things very well. Wonderful experience. Would recommend! Beach is wonderful. Beds are soft. Good food, good drinks, some stronger than others. Music could use some diversity. Too much AC/DC

URI, Alex & Francisco were amazing! They were so kind & helpful & made our stay easy & pleasant. We can’t thank them enough!! Everyone that worked in the resort we came in contact with was kind & helpful. Our room was great & clean & the service was very quick & pleasant.

We were guests for a destination wedding at the Hard Rock Hotel Vallarta and as someone who prefers traditional wedding venues, I was absolutely mind blown. It was by far one of the most beautiful weddings I’ve ever attended. Every detail was considered for every event surrounding the wedding from the welcome reception, wedding site, to the wedding reception where we danced the night away. The resort is VERY nice and clean and the amenities and activities/entertainment were far beyond expectations. Specifically - we’d like to acknowledge Reed, an activities coordinator who was friendly, engaging with just the right amount of enthusiasm! We were there with a 13 year old, 23 year old and there was something for everyone and always more to look forward to. Thank you Hard Rock Vallarta - we will be back!