Hard Rock Hotel Vallarta reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 5.0
  • Value 4.5

11017 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5

Food was great service great. Eduardo and Oscar at the Zen went the extra mile to make a wonderful dining experience

321time (Edmonton, Canada) on Feb 24, 2024

Had to change to memory foam pillow. Main pillows one to soft the other to hard On site medical was very helpful for small medical treatments All staff was great. Beach was very nice. Drinks Food at the Zen was eceptional. Eduardo and Oscar very good service

TripAdvisor users rated this property 5 out of 5

Feb break trip

837avat on Feb 24, 2024

Very fun trip! Reed, Denise and the rest of the entertainment staff were awesome. If you are looking for a dance partner get Reed! There was fun activities every day. The food was great as well. I had a great massage from Yasmine too. Really enjoyed my time at Hard Rock Vallarta!

TripAdvisor users rated this property 5 out of 5


L2492FKstephanier on Feb 24, 2024

This was the best trip. Reed and Denise made us feel so welcomed at the events everytime. Awesome people! Food here was very good and the drink kept on coming. Will definitely miss this life down south. See you guys next time!

TripAdvisor users rated this property 5 out of 5

AMAZING ENTERTAINMENT STAFF!!! Reed is amazing and Denise

clairethomsonn on Feb 24, 2024

Reed and Denise are super amazing! They are incredibly engaging with their charisma and dance moves! They made us feel so welcome and excited for each activity and made our trip very memorable!! I would highly recommend going here just for Reed and Denise!!!

TripAdvisor users rated this property 5 out of 5

Great trip as a couple

jrivvyr on Feb 24, 2024

This was our first time at this resort. We usually go to Cancun but we were pleasantly surprised at how nice it was. The beach is absolutely beautiful. The water is warm and while it may not be crystal clear like the Caribbean, the Caribbean is no longer crystal clear with all the seaweed there now. We stayed at the beach lounge chairs our entire trip and Elizabeth the beach side waitress was amazing always keeping our drinks fresh and keeping the beach clean. There are some beach vendors that come by that you can shop from but are not overly pushy. The entertainment staff of Jorge, Reed, and Adrian keep the day moving along from yoga, to beach volleyball, to boogie boarding. The ocean is great for boogie boarding and they are included. There are only a few choices for restaurants. The morning buffet at Ciao restaurant is better than the inside in my opinion and Luis is a great waiter. The hostess Dulce is also great, always greeting you with a morning smile. For dinner my rankings from best to least favorite is Ciao, Zen, Impanema, then Frida. Although Frida was my least favorite it wasn’t bad just not as great as the others. Although Frida did have the friendliest waitress in Jazmine. Great service, great smile, and very attentive. We will be back. Thank you.

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