Overview
Indulge your senses in an All Senses Inclusive® experience and sink into serenity in our lavish deluxe rooms and 1-, 2 -or 3-bedroom suites or spectacular Penthouse Sky Suites. Relax on the white sand beach and sip a tequila infused cocktail from the beach bar. Renew body and spirit at Fives Spa, or lounge by our seven outdoor pools with your butler on hand. Savor global flavors at our gourmet and casual restaurants and bars.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
662
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 3 king beds, and 1 sofa bed, or 2 king beds, 2 double beds, and 1 sofa bed, or 1 king bed, 4 double beds, and 1 sofa bed
- No more than 10 guests in the room
- 3 king beds, and 1 sofa bed, or 2 king beds, 2 double beds, and 1 sofa bed, or 1 king bed, 4 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 8 adults
- Maximum 8 children
- No more than 10 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools.
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floors of each building, with a private terrace of 1,141 sqft, equipped with a modern lounge area, half bathroom, dining room, pergola, grill ($), jacuzzi and lounge chairs.
Amenities
Beach pier
Infinity pool
Plaza
Lobby
Flavours
Arezzo
La Brasserie
Natura Restaurant
Koh Thai
Picaso
Oka
Club 82
Cantina
Gin Bar
Zky Bar
Spa
Spa
Candlelight dinner
Wedding
Location
Reviews
TripAdvisor Traveler Rating
Feel The Fives Experience: Amazing Service!!!
Judy L (Guelph, Canada) on Dec 22, 2025
We had an epic time at The Fives Beach Hotel & Residences Playa del Carmen again this year!!! So many people contributed to such a great experience: Pedro at the 8 am Tennis Clinics: we have no idea how Pedro can multitask with so many people! Pedro feeds balls way faster than a ball machine! LOL ?? La Brasserie breakfast: Nataly makes the BEST omelettes every morning with a beautiful smile ?? and a great memory of our orders! ???? A special “Gracias” to Wendy and Paola who always helped us get a table outdoors as well making my Birthday breakfast so special! ?? Sea Olive & Romantic Dinner on the beach: Chef Alessandro Di Fiore: delivers consistent, hot & delicious high quality entrees and takes allergies seriously and will make an alternative dish to ensure a great dining experience! ??????? Mucho Gracias to the attentive staff for the romantic beach dinner! They work hard at making our romantic dinner extra special with top notch service! ?? New Seasons Restaurant: Mucho gracias Renault for introducing another great dining experience at The Fives! The service is outstanding and the food is so delicious!!! Gracias Gilberto who was so pleasant and provided amazing service! This year we frequented Donatella for ice cream ??. This was a bonus as soft serve ice cream was the only option last year. The ice cream was high quality and lots of great flavours like Lime Pie, Coconut, Irish Cream, Neapolitan etc. ??. A special “ Gracias” to David who always greeted us with a smile and muscled his way scooping ice cream for us! ???? Mucho gracias to Marisol & Tania Building 1 Cleaning Staff for their daily efforts in cleaning our rooms with minimal disruption to our schedules! ?????? There are so many more staff to thank. We leave The Fives pampered, relaxed, well fed, new memories & experiences!
Wonderful resort, excellent customer service
ortencio (Toronto, Canada) on Dec 21, 2025
We celebrated our 57th wedding anniversary in this wonderful resort. We were pampered from the time we checked in up to our last day. Aside from this stunning resort, the excellent gourmet foods to die for, I have to acknowledge the staff of The Fives. The professionalism, the attention to details, the hard works of each of everyone of them are par excellence. To mention a few: Thania & Rosy from the Prestige Epic front desk tried their best to accommodate our needs. Kristoff, our ambassador demonstrates what excellent service quality is all about. Bernabe & Tino, the beach staff are very attentive & always around to serve us. Not to forget Alejandro, the towel boy. Anayeli, the maitre de from La Brasserie & the servers Juan & Belisario always make the start of our day a delight. Dionisio & Damian from the plaza bar always ends our day with a big smile. Geremia from Natural makes the best healthy smoothies & shakes . These people are the assets of your organization. As always, we will be back to this resort for sure.
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