All inclusive

The Fives Beach Hotel & Residences

Riviera Maya 5.0

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Overview

Hugging the white sand coast of the Caribbean Sea, The Fives Beach Hotel & Residences offers a luxurious vacation retreat in Riviera Maya, Mexico. With its chic, modern architecture at water's edge and authentic Yucatan spirit, this hotel is an idyllic escape for family vacations, romantic getaways, destination weddings, and honeymoons in Playa del Carmen. 

Indulge your senses in an All Senses Inclusive® experience and sink into serenity in our lavish deluxe rooms and 1-, 2 -or 3-bedroom suites or spectacular Penthouse Sky Suites. Relax on the white sand beach and sip a tequila infused cocktail from the beach bar. Renew body and spirit at Fives Spa, or lounge by our seven outdoor pools with your butler on hand. Savor global flavors at our gourmet and casual restaurants and bars.
Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

662

Rooms

Deluxe Room
527 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Deluxe Room
527 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Balcony or terrace
  • Weight scale and vanity mirror

One Bedroom Resort Residence
710 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
One Bedroom Resort Residence
710 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Balcony or terrace
  • Weight scale and vanity mirror

One Bedroom Penthouse Resort Residence
1119 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
One Bedroom Penthouse Resort Residence
1119 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Balcony or terrace
  • Weight scale and vanity mirror
Additional details

Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools.

Two Bedroom Resort Residence
1155 square feet
  • 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
  • No more than 8 guests in the room
Two Bedroom Resort Residence
1155 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Balcony or terrace
  • Weight scale and vanity mirror

Two Bedroom Penthouse Resort Residence
1280 square feet
  • 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
  • No more than 8 guests in the room
Two Bedroom Penthouse Resort Residence
1280 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Balcony or terrace
  • Weight scale and vanity mirror
Additional details

Located on the top floors of each building, with a private terrace of 1,141 sqft, equipped with a modern lounge area, half bathroom, dining room, pergola, grill ($), jacuzzi and lounge chairs.

Three Bedroom Resort Residence
1554 square feet
  • 3 king beds, and 1 sofa bed, or 2 king beds, 2 double beds, and 1 sofa bed, or 1 king bed, 4 double beds, and 1 sofa bed
  • No more than 10 guests in the room
Three Bedroom Resort Residence
1554 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Balcony or terrace
  • Weight scale and vanity mirror

One Bedroom Swim up Resort Residence
710 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 3 guests in the room
One Bedroom Swim up Resort Residence
710 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Balcony or terrace
  • Weight scale and vanity mirror

Epic One Bedroom Swim up Resort Residence
710 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 3 guests in the room
Epic One Bedroom Swim up Resort Residence
710 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Balcony or terrace
  • Weight scale and vanity mirror
Additional details

Epic Amenities include;

  • Ambassador service.
  • Pre-reserved area at the pool or beach.
  • Complimentary laundry service.
  • Private in-room check-in.
  • Nightly turndown service.
  • Guaranteed same day restaurant reservations.
  • Enhanced room service menu.
  • Personalized in-room aromatherapy and pillow menu.
  • Upgraded bathroom amenities.
  • Daily in-room breakfast.

Epic One Bedroom Penthouse Resort Residence
1119 square feet
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
Epic One Bedroom Penthouse Resort Residence
1119 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Balcony or terrace
  • Weight scale and vanity mirror
Additional details

Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools.

Epic Amenities include;

  • Ambassador service.
  • Pre-reserved area at the pool or beach.
  • Complimentary laundry service.
  • Private in-room check-in.
  • Nightly turndown service.
  • Guaranteed same day restaurant reservations.
  • Enhanced room service menu.
  • Personalized in-room aromatherapy and pillow menu.
  • Upgraded bathroom amenities.
  • Daily in-room breakfast.

 

Epic Two Bedroom Penthouse Resort Residence
1280 square feet
  • 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
  • No more than 8 guests in the room
Epic Two Bedroom Penthouse Resort Residence
1280 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • TV
  • Balcony or terrace
  • Weight scale and vanity mirror
Additional details

Located on the top floors of each building, with a private terrace of 1,141 sqft, equipped with a modern lounge area, half bathroom, dining room, pergola, grill ($), jacuzzi and lounge chairs.

Epic Amenities include;

  • Ambassador service.
  • Pre-reserved area at the pool or beach.
  • Complimentary laundry service.
  • Private in-room check-in.
  • Nightly turndown service.
  • Guaranteed same day restaurant reservations.
  • Enhanced room service menu.
  • Personalized in-room aromatherapy and pillow menu.
  • Upgraded bathroom amenities.
  • Daily in-room breakfast.

Amenities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Elevators.

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)

Aluxitos Play House

Daily supervised activities program with an exclusive pool and playground area.

Closed between 5:00 p.m. to 7:00 p.m.

Open from: 9:00 a.m. to 9:00 p.m.
Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 6 to 17
Type Amenities
The Gin Bar Bar, Lobby bar
Cantina 1910 Bar
Zky Bar Bar
Manglar Bar Bar, Pool bar
Breeze Bar Bar, Beach bar
Palmas Bar, Swim-up bar
Lizards Bar, Pool bar Food options available
Check-in time: 3:00 p.m.

Check-out time: 12:00 p.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Flavours Buffet International Breakfast, Dinner Dress code
Mestizo À la carte Mexican Breakfast, Dinner Dress code, Reservations required
La Brasserie À la carte, Buffet Contemporary Bistro Cuisine Breakfast, Dinner, Lunch Dress code
Oka À la carte Sushi Bar Dinner Dress code
Koh Thai À la carte Wok Cuisine Dinner Dress code, Reservations required
Oriola Beach Club Grill À la carte Seafood, Tapas Dinner Dress code
Sea Olive À la carte Cuisine du Soleil Dinner, Lunch Dress code
Arezzo À la carte Italian Dinner Dress code, Premium menu items ($), Reservations required
Pisco Nikkei Cuisine & Raw Bar Fusion of Japanese and Peruvian Dinner Adults only, Dress code, Reservations required
Natura Day Club and Grill À la carte Lounge, grill and bar Lunch Adults only, Dress code
La Casa de Rosa À la carte Mexican Dinner ($), Dress code, Not included with all-inclusive plan, Reservations required
Natural Café Coffee and smoothies Snacks
La Taqueria Snack bar Tacos Lunch
Breeze n' Burger Snack bar American, Local Lunch
  • Rooms: 662
  • Eco-friendly hotel
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Water circuit available ($)
Acceso Xcalacoco s/n. Fracc. El Limonar 1
Playa del Carmen, Quintana Roo, Mexico 77710
800.592.1246
51 km from CUN
  • 24 hour all-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Adults only pools: 1
  • Kids pools: 1
  • Outdoor pools: 5

Water sports

  • Dive shop: on site ($)
  • Non-motorized watersports: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • Beach club
  • Scuba diving pool clinics
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Valet parking
  • Wedding facilities available ($)

Location

Address
Acceso Xcalacoco s/n. Fracc. El Limonar 1, Playa del Carmen, Quintana Roo, 77710, Mexico
Acceso Xcalacoco s/n. Fracc. El Limonar 1

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Best Butlers I’ve ever had!

Amanda D on Jun 29, 2022

This review is for the Butler staff at the Bali beds in particular. I was not planning on renting a Bali bed because I didn’t want to spend the extra $$ but I am so glad that I did! All of the Butler staff were very attentive and friendly. My Butler was Cinthia and she was amazing. I wanted a day of relaxation and that is exactly what I got! I never left my bed except to dip my toes in the ocean and take a swim in the pool. I chose a bed on the pool deck, but facing the ocean. The breeze was perfect and as the sun moved Cinthia kept me shaded. She was very attentive and even when she left for lunch break she had me covered with one of her coworkers. I can’t recommend her and the other staff enough, they made my day perfect!

TripAdvisor users rated this property 2 out of 5

First day some “bumps” please read as this is not an angry post. Just factual.

Brandy B (Austin, Texas) on Jun 29, 2022

We are currently here. It is our first full day and already we had had some “bumps”. First upon arrival, we offered the “epic” experience. we paid extra for the epic experience with the understanding that we could make food reservations the same day - Not the case! And what they don't tell you is that you can only eat at one restaurant/reservation per night. We made reservations yesterday for tonight 6-23-2022, when then because we wanted to attend the ribs and soul, they cancelled our reservations for dinner (that we made yesterday). This is a resort with a “catch” to everything. DO NOT pay extra for epic. We purchased it with the understanding that we were guaanteed same day reservations. They do not honor that. Apparently there are multiple “departments” (for lack of better word, making reservations, so when restaurant is full (and they areTINY SPACES) despite epic status, no dice! One reservation per family per night: one reservations per evening, so if you are like us and only 3 of 4 people want sushi, for example, you can either, eat alone at another place with a reservation of ONE, while the rest of your family is at another, or eat at buffet. (NOT RECOMMENDED - we are there last night and this morning and both times the food options were limited. unlike high quality resorts (I was under the impression it was a Karisma resort withKarisma quality - NOPE) that only allow same day reservation, which allows all guests the opportunity to try all the restaurants regardless of when they arrive. After about 20 min discussing the issue with our concierge, we might have a plan, but not sure how it will play out. Sales: There is a high pressure sales portion to your vacation at this resort.within the first hour of our arrival, we were pressured repeatedly to sit in a hour sales pitch to buy time at the resort. Rooms: We rented the 2 bedroom penthouse in the “renovated” side. While the rooms are perfect for a family, there were issues with the television not being connected, the light fixtures were hu ng on the walls (not securely), and the closet in the primary room is not fully accessible as there are nailed in blocks that prevent you from opening the drawers all theway. there are NO drawers in kids room, which means we really could use the non functioning drawers in the main bed room. The jacuzzi on the top floor is basically a whirlpool bathtub with water faucet that you have to fill before each use. So far the best part is Roni (only his 4th day). He served us well on the beach at xcalcoco. It's our first full day here. I plan to amend my review as the week continues.

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