Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Indulge your senses in an All Senses Inclusive® experience and sink into serenity in our lavish deluxe rooms and 1-, 2 -or 3-bedroom suites or spectacular Penthouse Sky Suites. Relax on the white sand beach and sip a tequila infused cocktail from the beach bar. Renew body and spirit at Fives Spa, or lounge by our seven outdoor pools with your butler on hand. Savor global flavors at our gourmet and casual restaurants and bars.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
662
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools.
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floors of each building, with a private terrace of 1,141 sqft, equipped with a modern lounge area, half bathroom, dining room, pergola, grill ($), jacuzzi and lounge chairs.
- 3 king beds, and 1 sofa bed, or 2 king beds, 2 double beds, and 1 sofa bed, or 1 king bed, 4 double beds, and 1 sofa bed
- No more than 10 guests in the room
- 3 king beds, and 1 sofa bed, or 2 king beds, 2 double beds, and 1 sofa bed, or 1 king bed, 4 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 8 adults
- Maximum 8 children
- No more than 10 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools.
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floors of each building, with a private terrace of 1,141 sqft, equipped with a modern lounge area, half bathroom, dining room, pergola, grill ($), jacuzzi and lounge chairs.
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Elevators.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Child care services available ($)
Aluxitos Play House
Daily supervised activities program with an exclusive pool and playground area.
Closed between 5:00 p.m. to 7:00 p.m.
- Children ages: 6 to 17
| Type | Amenities | |
|---|---|---|
| The Gin Bar | Bar, Lobby bar | |
| Cantina 1910 | Bar | |
| Zky Bar | Bar | |
| Manglar Bar | Bar, Pool bar | |
| Breeze Bar | Bar, Beach bar | |
| Palmas | Bar, Swim-up bar | |
| Lizards | Bar, Pool bar | Food options available |
Check-out time: 12:00 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Flavours | Buffet | International | Breakfast, Dinner | Dress code |
| Mestizo | À la carte | Mexican | Breakfast, Dinner | Dress code, Reservations required |
| La Brasserie | À la carte, Buffet | Contemporary Bistro Cuisine | Breakfast, Dinner, Lunch | Dress code |
| Oka | À la carte | Sushi Bar | Dinner | Dress code |
| Koh Thai | À la carte | Wok Cuisine | Dinner | Dress code, Reservations required |
| Oriola Beach Club Grill | À la carte | Seafood, Tapas | Dinner | Dress code |
| Sea Olive | À la carte | Cuisine du Soleil | Dinner, Lunch | Dress code |
| Arezzo | À la carte | Italian | Dinner | Dress code, Premium menu items ($), Reservations required |
| Pisco Nikkei Cuisine & Raw Bar | Fusion of Japanese and Peruvian | Dinner | Adults only, Dress code, Reservations required | |
| Natura Day Club and Grill | À la carte | Lounge, grill and bar | Lunch | Adults only, Dress code |
| La Casa de Rosa | À la carte | Mexican | Dinner | ($), Dress code, Not included with all-inclusive plan, Reservations required |
| Natural | Café | Coffee and smoothies | Snacks | |
| La Taqueria | Snack bar | Tacos | Lunch | |
| Breeze n' Burger | Snack bar | American, Local | Lunch |
- Rooms: 662
- Eco-friendly hotel
- Fitness centre: on site
- Salon: on site ($)
- Spa: on site ($)
- Water circuit available ($)
-
24 hour all-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 5
Water sports
- Dive shop: on site ($)
- Non-motorized watersports: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Beach club
- Scuba diving pool clinics
- Giftshop available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Valet parking
- Wedding facilities available ($)
Beach pier
Infinity pool
Plaza
Lobby
Flavours
Arezzo
La Brasserie
Natura Restaurant
Koh Thai
Picaso
Oka
Club 82
Cantina
Gin Bar
Zky Bar
Spa
Spa
Candlelight dinner
Wedding
Location
Reviews
Amazing time at the Fives... again!
Smongkong on Feb 04, 2023
Second time here and better than the first. This resort has everything you want for an awesome vacation. Pools are amazing, vibe was different at each one. Love that you can find what suits your mood that day. Food was incredible. So much to chose from. We loved the Italien! Gym has everything you want to have a great workout on vacation. NRG2GO yoga on the sky terrace was incredible. Will be back for a third time, already excited to book again!
Beautiful atmosphere and amazing vacay!
emaria004 (Staten Island, New York) on Feb 04, 2023
My room was spacious and beautiful! The staff were incredibly kind! The food was delicious! My fave restaurants were def the Thai and Mediterranean ones! The resort grounds and and beach were beautiful. I had such a relaxing and incredible time! I definitely want to specifically visit this resort again the next time I come back to Cancun. The friendly and helpful staff make you feel so welcomed. You feel like family there.
Vacation Offers
-
Receive $555 USD in resort coupons with a minimum 4-night stay at select The Fives hotels in Cancun, Mexico.
Riviera Maya, Cancun
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
