Overview
Indulge your senses in an All Senses Inclusive® experience and sink into serenity in our lavish deluxe rooms and 1-, 2 -or 3-bedroom suites or spectacular Penthouse Sky Suites. Relax on the white sand beach and sip a tequila infused cocktail from the beach bar. Renew body and spirit at Fives Spa, or lounge by our seven outdoor pools with your butler on hand. Savor global flavors at our gourmet and casual restaurants and bars.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
662
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools.
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floors of each building, with a private terrace of 1,141 sqft, equipped with a modern lounge area, half bathroom, dining room, pergola, grill ($), jacuzzi and lounge chairs.
- 3 king beds, and 1 sofa bed, or 2 king beds, 2 double beds, and 1 sofa bed, or 1 king bed, 4 double beds, and 1 sofa bed
- No more than 10 guests in the room
- 3 king beds, and 1 sofa bed, or 2 king beds, 2 double beds, and 1 sofa bed, or 1 king bed, 4 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 8 adults
- Maximum 8 children
- No more than 10 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Fully equipped kitchen
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
- 1 king bed, and 1 sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools.
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- No more than 8 guests in the room
- 1 king bed, 2 double beds, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Minimum 1 adult, maximum 6 adults
- Maximum 6 children
- No more than 8 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- Balcony or terrace
- Weight scale and vanity mirror
Located on the top floors of each building, with a private terrace of 1,141 sqft, equipped with a modern lounge area, half bathroom, dining room, pergola, grill ($), jacuzzi and lounge chairs.
Epic Amenities include;
- Ambassador service.
- Pre-reserved area at the pool or beach.
- Complimentary laundry service.
- Private in-room check-in.
- Nightly turndown service.
- Guaranteed same day restaurant reservations.
- Enhanced room service menu.
- Personalized in-room aromatherapy and pillow menu.
- Upgraded bathroom amenities.
- Daily in-room breakfast.
Amenities
Beach pier
Infinity pool
Plaza
Lobby
Flavours
Arezzo
La Brasserie
Natura Restaurant
Koh Thai
Picaso
Oka
Club 82
Cantina
Gin Bar
Zky Bar
Spa
Spa
Candlelight dinner
Wedding
Location
Reviews
Not surprising
D C (Bennington, Nebraska) on Sep 22, 2023
This place,, Puerto Morales is a total rip off do not go here. Even after you pay for the all inclusive there is a 'resort fee' they will charge you. Cartel owners and extortionists. DO NOT GO HERE..
Great resort! Love the wildlife and beach
Kimberly S (Burnet, Texas) on Sep 21, 2023
We love this resort. The staff are always great, food exceptional, and grounds pristine. The resort is going through a few changes and that is the only reason why we’re not giving a 5. We’re used to the butler service which has always smoothed out the minor hiccups. The communication is much less thorough without the butlers, but everyone is trying to shift with the changes.
Vacation Offers
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Receive $555 USD in resort coupons with a minimum 4-night stay at select The Fives hotels in Cancun, Mexico.
Riviera Maya, Cancun
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