Overview
The Fairmont San Francisco presents an awe-inspiring picture of historic San Francisco. The grandeur of the luxury hotel atop Nob Hill coupled with its reputation for impeccable service promises a truly memorable experience during your San Francisco vacation. This San Francisco hotel offers luxurious accommoations, fine dining and panoramic views of the City and the Bay from high atop Nob Hill, which make for an unforgettable stay.
Check in
3 p.m.
Check out
12 p.m.
Rooms
591
Inclusions
Rooms
Amenities
Fairmont Room
San Francisco Bay View
Caffe Cento
Laurel Court Restaurant & Bar
Tonga Room & Hurricane Bar
Deluxe Room
Resort View
Lobby
Location
Reviews
TripAdvisor Traveler Rating
Way overpriced for quality and service
lupeortiz0528 on Jan 03, 2026
This my second time staying at Fairmont and really want to love it however for the cost- the quality of service and features are just flat out poor. The hotel is very dated and old... given the history they can clearly get away with it by passing as "charming or regal" but for the cost you expect at least decent mattresses and pillows. They have outdated plugs... fading carpets, drapery and low quality food. Again, for the price you at least hope for a decent breakfast. No, instead you get a slightly better than free continental quality but much more expensive. In addition the staff is rude when checking you in... they just seem so over their jobs... the wait staff at their overbooked restaurant are also over it and they all clearly just don't care. Next time I will choose a different hotel. ... especially for the price. Not asking for over the top service BUT just be nice and invest in some decent pillows PLEASE
Tired old hotel with disappointing service. Consider staying elsewhere
John J (Westlake Village, California) on Jan 01, 2026
Mediocre, old city hotel. 600+ rooms and the wear and tear is obvious. Service is also lacking. 1. Room views are great. Bed and decor is fine. Shower water pressure is great. But the room is tired and worn. Water damage in bathroom near shower and bath. Wall paper dirty and wrinkled in bedroom. 2. Our second room was not ready at check in and the CS agent then told us “check in is between 4-5pm” and to wait for a text. By 5 we did not have a room or text so we went and found the maids had left (we knew our room number as we also had the adjacent room). We returned and the same agent was unhelpful. When we spoke to a manager he said the 4-5pm was not true, but he seemed uninterested the room was late and his CS agent lied. 3. We booked through Virtuoso and had free breakfast. We called on Day 1 and were told it was a 90 minute wait. We learned our lesson for day 2 and placed order the night before so be aware of this 4. We called ahead three times to ensure a crib was available for our baby. After a long day of travel, we knew we would have a narrow window. No crib at arrival and they acted like the request was new. If you’re not willing to accommodate the advance request, just don’t take it. I give some credit that it arrived within 25 minutes after we requested, but that interrupted baby sleep time Location is fine (although note its elevated position in city means everything is downhill). Will stay elsewhere next time in SF.
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