TripAdvisor Traveler Rating

The staff were incredible, from our arrival to departure, they treated us like family. Special mention to the lovely Jem on reception, Jevon for the wonderful omelettes and cooking tips, Alvin for making my birthday special, Andrea for singing to me beautifully for my birthday and Tinika for the wonderful cocktails and making us smile. The room and view took our breath away on arrival, super clean and the cleaner was excellent during our stay. The hotel sits on a hill overlooking the ocean and a regular shuttle service to town and the beach. The staff ensured you felt welcome in every part of the hotel, especially the guy who manages the events and daily exercise classes, he has a lovely, friendly vibe and ensures everyone is happy! We felt the stay was excellent value, with endless meals, snacks, drinks and coffee. I am vegetarian and always had plenty of options in all meals. The hotel had everything from pools, to bars, entertainment, coffee shop and someone always on hand to help if you needed it. The hotel was peaceful during the day with guests mingling and chatting, after dinner there was lovely entertainment like steel bands and reggae singers. The hotel was a lovely space in all areas, comfortable beds and plenty of areas to relax. Thank you to Dean the general manager and all the staff for making our stay better than we could ever have imagined!!

At first glance, Bel Jeu is a quaint little resort high up on the hill at Castries. First for the good news...rooms are spacious and the cleaning staff do a nice job. Lovely views of the Carribean from our balcony. Now for some negatives...sorry I really do hate to complain. While others have raved about the food, I must disagree. I am not a fan of buffet style and Bel Jeu held the standard for luke warm food. While there was variety each night with a theme, it literally tasted the same. We ate at the specialty restaurant the Hummingbird. Nothing special about it. Mediocre at best with a massive surcharge if you wanted a steak...$60 to $75 USD. Three choices for dessert. The hotel is not on the beach, so you must take the complimentary shuttle or risk your life an walk down a very steep road. The shower was a typical cruise style and very small. If we were lucky, we would get hot water mid afternoon. They seemed to have issues with supply as they ran out of lettuce and the fixings for a pina colada. The nightly entertainment went from karaoke to a fireeater and limbo night (that was the best). The property is showing its age and some serious upgrades are in order. Staff were friendly enough but tend to go on island speed. Overall not a horrible place, but certainly not 4 or 5 star.

Lovely hotel set on a hillside overlooking Castries. Cannot fault a thing ? Good well equipped accommodation, tasty food (although a little repetative), good selection of drinks, very drinkable red wine? Above all, EXCELLENT STAFF, nothing is too much trouble and always happy.

We have just returned from 10 days at Bel Jou Hotel and absolutely loved it! The staff were so friendly and helpful, our room (on 4th floor) had wonderful views over the bay and Castries. We enjoyed getting shuttle bus down to the beach. Pools were super. Food was delicious and a good range. Enjoyed the evening entertainment (which was low key), especially the live singers. As it’s a small hotel (59 rooms I think) we got to know other guests too, and enjoyed chatting with them. We hired a car too to explore the island (hotel recommended Drive-u-Matic and we hired a Suzuki Jimney which was perfect for the roads). It’s our first visit to St Lucia, loved the island and we’ll be returning there and to Bel Jou. I booked the hotel as it was adult only, we like views, excellent reviews here and good price via BA holidays, and I’m so pleased I did!

Every traveller has different expectations from a resort. For us, the Bel Jou was a perfect choice. Instead of a high energy, party vibe, it had more of a ‘relax and chill’ atmosphere although there was entertainment for those who want more action in the evening. The upper pool and area also had activities during the day. It was a spotless resort, a huge plus for us. Staff were top notch and went above and beyond to ensure guests were satisfied. The food was varied and very good although there was some repetition. Certainly nothing to complain about in our opinion. The self serve bar at the lower pool was nice to have. There are lots of stairs so it would be challenging for those with mobility issues. We enjoyed our week there and we will go back.