Bel Jou Hotel St. Lucia reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 5.0
  • Value 4.5

992 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Fabulous Hotel

PC270664 (Buckinghamshire, United Kingdom) on Jul 14, 2024

Wonderful Hotel. The hotel team and food are what makes this hotel special - both brilliant. For an All Inclusive hotel, the food is exceptional, and the team cannot do enough to make your stay enjoyable - everyone so freindly and enjoying what they do. Rooms and hotel grounds/pools are very well maintained and there are regular activities. Not a beach hotel and the average guest age profile is probably 40+ but if that isn't important to you (or maybe a benefit...), this is a fabulous place to stay.

TripAdvisor users rated this property 5 out of 5

Little bit of paradise

Jo C (Chandler’s Ford, United Kingdom) on Jul 12, 2024

The Bel Jou yet again has surpassed all expectations from the amazing greeting on arrival the smiles said it all and just the perfect way to start our holiday the food is fresh and so tasty from breakfast through to dinner, the fine dining experience is a must, we were unfortunate to be there whilst hurricane Beryl was passing through the islands we cannot thank Dean GM and all the staff for keeping us safe and informed and calm with Bob Marley's Don't worry being played over a loud speaker to wake us to inform us we could have some time to get breakfast and to make sure we were aware of what to do during the storm to the after being woken to I can see clearly now the rain has gone was the most perfect touch, it was lovely to see some old staff returning and all the staff mucking in to make the hotel in top condition again Dean again was leading by example wellies on power washer in hand we cannot say a big enough thankyou for every thing all of the staff has done Dean Andrea Sam Princess Devon Brendan Verkessa Keisha Kadida Stasia Nicole Quincy Mikey and Just every one who I haven't mentioned. This hotel is not the biggest but has every thing you could want and more the staff make this hotel what it is and is just a pure piece of paradise and we cannot wait to go back again for my 8th visit just a Perfect Paradise Gem

TripAdvisor users rated this property 5 out of 5

Guess who's back and Beryl

eddiecott1959 (Chandler’s Ford, United Kingdom) on Jul 12, 2024

What can you say about the staff except pure professional from management to the back of house everyone is courteous and helpful not false . Again from the moment you arrive you are made special. We arrived just before hurricane Beryl arrived and we where kept informed by management throughout they went down to a skelton staff just to look after the guests most leaving there own families we where lucky it just brushed the island and all was safe . The barbecue was a success on both occasions fire eaters limbos very entertaining the whole hotel just makes you chill . A good thing is ask reception to book taxis to beach's and pay them saves hassle ie 80 dollars return to pidgeon island. Great to see all the staff again and to have Devon back is great cocktails are mmmmmm food so much choice hummingbird fine dining a great choice . We love this place and they all feel like family now so good will definitely be back already missing it

TripAdvisor users rated this property 5 out of 5

Little bit of paradise

Fifer2 (Carnock, Dunfermline) on Jul 11, 2024

My hubby Alan & I have just returned from 10 fabulous days spent at this little bit of paradise! From the moment you step over the threshold you are greeted by the happiest, friendliest, professional staff we have ever encountered. From the gardeners, cleaners, porters, receptionists, waiters/waitresses, chefs, bar tenders to management every single one of the staff are obviously so happy to work there & take pride in providing the best customer service ever. So many names to mention but Sam, Andrea, Verkeesha, Princess, Brendan, Dean & the rest of your amazing team were just the icing on top of the cake to what was already a phenomenal holiday. Your attention to detail in making sure that every guest had everything they needed & more to guarantee their holiday was one to remember was exceptional. We also can’t thank each & every one of you enough for taking care of us prior, during and after hurricane Beryl. We’re missing the Bel Joy & all the staff already but will particularly miss the singing, dancing & banter experienced daily. Dean, Sam & Verkeesha your dancing will forever bring a smile to my face x If anyone is considering visiting the Bel Jou then just book it you won’t regret spending your time in this little gem where your enjoyment, comfort & happiness will always come first. Everything about this place is just perfect from the stunning setting, delicious, fresh, varied food, plentiful drinks, amenities & the loveliest of staff. We will return x Big love to all at the Bel Jou Hazel & Alan Wardlaw ??

TripAdvisor users rated this property 5 out of 5

Forget Sandles and try this!

brad4283 on Jul 03, 2024

We stayed at the Bel Jou for 7 nights to celebrate our Honeymoon and couldn’t have picked a better hotel. Forget a Sandles resort where you are just a number! The Bel Jou staff offer a fantastic, family friendly environment surrounded by a small, but perfectly kept hotel where everything from the view over the Castries, to the swimming pools and restaurants are kept immaculately clean. The free shuttle service to the beach is great and is only a 5 minute ride away where the hotel also provides free sun beds. The Hummingbird a la carte restaurant is a must try and I found the food very good overall in the main buffet style restaurant. Although all the stuff were great, a special shout out to Princess who has been working in the industry for 25 years and is really Lovely. The hotel also did a great job of managing the recent hurricane warning - thank you for keeping us safe!

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