Bel Jou Hotel St. Lucia reviews
1191 TripAdvisor reviews
20th Wedding Anniversary Celebration
Gloria D on May 04, 2026
This is well worth the long read…..this vacation was over 4 years in the making and it did not disappoint!!! We enjoyed every second and will treasure every memory celebrating our 20th year wedding anniversary at the Bel Jou. We highly recommend this hotel and plan to return. Enjoy the scenic drive through lush green foliage and windy roads from the airport and take it all in because the Bel Jou is a tropical paradise. Situated on top of a hill with beautiful views of Castries on one side and the Caribbean Sea on the other side, your well-deserved vacation awaits. Upon arrival at the Bel Jou you will be welcomed with warm, inviting smiles, a cold cloth and a very strong delicious rum punch. Dana, the Guest Services Manager, is an absolute gem. You will feel at ease and know that you are in great hands. Dana, not only are you smart and beautiful, you are a great leader to your team. You are a shining star!!! I would like to thank all the ladies and gentlemen who welcome, greet and offer assistance if/when needed at reception. A big thank you to Kidada J. for answering all my questions prior to our arrival. There are so many great things to say about the people of St. Lucia and the excellent, attentive staff at the Bel Jou. A BIG thank you to the following staff… Mikey who carried our luggage as well as the other young man whose name I did not get who carried our luggage when we had to check out. Ras Quincy, you are a beautiful soul. You have a beautiful smile and always ensure that the guests are content and that all is good. You will find this beautiful Rasta beside the entertainment board. Quincy will provide you with your beach towels. When Quincy has a day off, Nicholas will take good care of you too. Jeanhim, thank you for the excellent service you provided to us the night we celebrated our anniversary at Caribbean night. You were amazing!!! To the following wait staff and bar tenders: Princess you are a treasure. Such a pleasure to finally meet you after reading so many wonderful things about you. Not only is Princess an excellent waitress she can dance!!!! Joule (she can dance and sing too), Bella, Shaniah, Mac, Janet, Andrea and Sam, thanks for the great service. Thank you to all the other wait staff whose names I did not get. Jahfree in Entertainment will keep you on your toes. From walks on the beach, to table tennis, to water aerobics, he will certainly keep you entertained. I would also like to acknowledge all the staff from the grounds keepers for maintaining the beautiful grounds, to the behind the scenes staff, who wash, prep food, cook, clean, do laundry and do it all over again. I could feel and see your smiles. THANK YOU. The hotel is immaculately clean. We stayed in Room 309 which overlooked the bigger pool, part of the hotel, the grounds and the Caribbean Sea. The room is spacious, the bed was very comfortable; there is ample storage, the bathroom is stocked with toiletries and ample towels. Our room attendant was Delthia and on her day off it was Dilmar. These ladies did an amazing job cleaning our room, making the bed and replenishing the toiletries. Thank you both; it was an absolute pleasure meeting you both and getting to know you both. God willing, we hope to see you again. The buffet at the Verandah offers a variety of delicious food for breakfast, lunch and dinner. You will always find something to want you going back for more and more. Lulu’s Cabana also offers delicious and yummy food. Although we did not eat at the al a carte restaurant, Hummingbird, we heard the food was also very good. You can also enjoy a sweet treat at the coffee shop. The cocktails and mocktails -- Sea Breeze, Mudslide, Tequila Sunrise, Bob Marley, Piton will leave you craving for more. You will feel a sense of tranquility surrounded by the beauty of the well-kept and manicured grounds. The larger pool is an oasis of peace and stillness. The self-serve bar stocked with rum punch, wine, beer, liquor, pop, juice and water is very convenient. Thank you Ras Sherman for the delicious coconuts; I definitely recommend you have a coconut and the coconut jelly; this is a great way to start your day. The shuttle to Vigie Beach is a very short ride. The beach is so peaceful and beautiful. The different colours of the blue sea are so captivating. Bel Jou has a section of the beach with beach chairs mostly under the big palm trees so it is shaded. There are a few places to grab a bite, a refreshment or a snack. The shuttle also goes to the market where you can purchase some really beautiful souvenirs. Bel Jou is the perfect mix of tranquility and entertainment. The activity/entertainment board provides all the info you need for the upcoming day. You can start with yoga, Pilates, a walk on the beach, water aerobics, table tennis, cooking class. Or you can just sit by the pool and take it all in. Time just stands still. The nightly entertainment was great. We thoroughly enjoyed the Monday night Manager’s Cocktail Party. Dean La Force, the General Manager, is very hands on and leads and mentors a great team. I was in awe when I saw Dean collect plates and glasses from a table. This was the first for me to see. A great team is built with a great leader and Dean it shows. Tuesday night is Casino night and the monies made go to a local school for children with disabilities. This was an amazing evening for such a great cause. Even if you do not gamble, you can still donate. Afterwards, there is an auction to win some fabulous prizes. Thursday night is Caribbean night and Bel Jou goes all out!!!! The outdoor barbecue was absolutely delicious!!! The steel pan was amazing and the fire dancers were on FIRE!!! Friday night is Karaoke so be prepared for an evening of fun and entertainment provided by some of the staff who love to sing. I so loved the staff interacting with the guests by singing and dancing. Saturday night is disco night so get your party shoes on!! You can always drink, dance and party the night away on the roof top patio. I would definitely recommend a massage from Lala at the Spa. Spoil yourself and make an appointment. I would definitely recommend going on an excursion. We saw the Pitons, we went to the Sulphur Springs, the waterfall, the town of Soufrière and to Marigot Bay. Some of the guests did the catamaran excursion and the chocolate and rum distillery excursion and they raved about them. Just to name a few of the friends we met during our vacay at the Bel Jou…Kim and Sabrina, Paul and Carina from the UK, Dave and Cheryl, Guyelle and Mike, Robert and Patti, Pat and Paul, Wendy and Al, Toula and Roger, Sofia and Wayne, Allen and Carol from the UK, Brian, Adrian from Trinidad, Newman and Olivia from St. Lucia who were on a staycation (I hope I spelt and got the names correct). Heartfelt thanks to the Bel Jou!!! Ron and Gloria Scott xox
THE BEST STAFF in any hotel we've ever attended!
M S on May 03, 2026
So many good things to say about Bel Jou. The staff are incredible and genuinely friendly (no superficial smiles). When we arrived we were greeted with a choice of rum punch or juice while we waited someone to take us to our room. The rooms are well spaced and clean, no complaints there. There are 2 pools. One with a serviced bar with hot food and snacks and drinks (including cocktails and mocktails). The other with a self service bar with beer on tap, red & white wine, prosecco, vodka, white & dark rum, gin and whiskey. There plenty of soft drinks too: orange juice, coca cola, sparkling orange, lemonade, water, etc. As well as the pool bars, you have 2 restaurants. One buffet restaurant for breakfast, lunch and dinner which provides outdoor dining on the veranda. Another more fine dining restaurant (The Hummingbird) with a shirt and trousers dress code - the food is perfectly fine here. Then there is a rooftop bar with a great view which also serves hot snacks. The buffet will give you a choice of hot and cold food and drinks. There is also a chef on hand for special requests, like eggs cooked anyway you want, including omelete. Or you can just have toast and jam. Breakfast on the veranda is delightful as you sit shaded from the sunshine with that wonderful view eating locally grown fresh fruits like mango, banana, pineapple or melon (and some other fruits we've never heard of). The hotel is situated high up in the hills so you have a beautiful view of that area of the island and the coast. Every tree seems to have fruit like bananas, mango, coconuts. They offer a complimentary shuttle which stops at the local beach and in the town of Castres. You'll need to arrange for taxis to go anywhere else. They also have a gentleman on hand to help arrange any excursions or massages or whatever. The manager is always available for a chat and open to any feedback. Honestly you couldn't ask for more with the Bel Jou. Incredible value for money! A massive thank you to the manager and to all the staff who made this such a memorable trip! Highly recommended!
Fantastic first experience of St Lucia.
phillips322 (Barnsley, United Kingdom) on Apr 22, 2026
Returned this morning after a fabulous 10 night stay at this beautiful hillside boutique hotel in stunning St Lucia. From the moment we arrived we were greeted by the hardworking friendly team. Dean and all his staff went out of their way to make our stay perfect. Too many to mention but the stand outs for us were Princess, Quincy, Andrea and Janet. We stayed in an ocean view room which was extremely spacious and provided a stunning view down the hillside overlooking the sea. This was cleaned every single day and I am only sorry I forgot the name of our hardworking cleaner but if she is reading this we were in room 307 so thank you very much. The food was delicious, three restaurants to choose from the main buffet restaurant Varandah for breakfast lunch and dinner, lulu's snack bar open 10 until 6pm for fast food options like burgers, hot dogs, salads etc and the pre bookable A la Carte Hummingbird restaurant (we ate 3 courses twice here and it really was delicious and just that bit extra special. We met some great people from all over the world which really has made our holiday. Sad to have left but blessed to have had the pleasure of experiencing this beautiful place. Don't hesitate, just book the trip.
Weekend getaway
Dion L on Apr 16, 2026
We had an amazing time in St Lucia. The hotel is very close to the airpot whichbis very convenient. The taxi that collected us at the airport (Pecko) he was very welcoming and we had a great ride to the hotel where we were met by Kedada, she checked us in made sure we were good and was just a bubbly and pleasant and checked on us through our entire trip. It is a quiet and spacious property that is ideal for a relaxing getaway. The pools were clean and very enjoyable and accessable. Our meals were mostly good we did have 1 bad experience but Javier one of the chefs turned our experience into something that will not be forgotten, thanks you very much Javier. Our last night was Sunday and the entertainment we had at dinner was a breath of fresh air and thoroughly entertained us all. So a big shout out to Pecko(taxi),Kidada(front desk),Shaniah,Jaheim,Madrina,Adonia,Janet (restaurant) Javier (kitchen). BIG UP BEL JOU.
Bel Jou will See me Again
Dario H on Apr 16, 2026
Had a lovely time here. The hotel was quiet & peaceful, the rooms were clean and the Location had amazing views of Castries. All the staff were great. Shout out to Driver Pecko, Shaniah, Jaheim, Kidada, Madrina, Mak, Janet, Adona and Chef Javier.