All inclusive

Hard Rock Hotel Cancun

Cancun 4.5

Overview

At this unique Cancun resort, they've created the ultimate beachfront celebrity playground and transformed the typical all-inclusive vacation into a rock star paradise, which reflects their Mexican setting and cosmopolitan flair.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

601

Rooms

Deluxe Lagoon View
430 square feet
  • 1 king bed, or 2 double beds
  • Lagoon view
  • No more than 4 guests in the room
Deluxe Lagoon View
430 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Double hydro spa tub

Deluxe Ocean View
430 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Deluxe Ocean View
430 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Double hydro spa tub

Diamond Ocean View
430 square feet
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Diamond Ocean View
430 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Double hydro spa tub
Additional details

Access to VIP Pool, Beach and Lounge areas

Amenities


Location

Address
Blvd. Kukulcan Km 14.5, Hotel Zone, Cancun, Mexico
18 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.7
  • Rooms 4.4
  • Service 4.6
  • Value 4.2
TripAdvisor users rated this property 5 out of 5

Special mention to Josue the server, and the manager Jaqui

vuks78 on Jan 08, 2026

Most amz hotel and the best Italian restaurant I have tried on AI hotel. The food and the service has been outstanding…..

TripAdvisor users rated this property 1 out of 5

WORST EXPERIENCE

Roam619042 on Jan 08, 2026

This place is awful!? What's wrong with you people?? The whole resort smells old and moldy. Our rooms smelled worse and our water smelled like sewage!!? The service was horrible to deal with. They falsely advertised their "2 bedroom family suite" as 2 regular adjoining hotel rooms and charged a premium for it!? The food and drink are average to poor - I can't believe people here and on google give this place the ratings it gets. DO NOT STAY HERE WITH SO MANY BETTER OPTIONS!! IT'S A COMPLETE RIPOFF!!

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