TripAdvisor Traveler Rating

Beautiful, Very high level of service.. all suite hotel with something for everyone. Food was amazing and we had wonderful weather. There are activities to partake in for every age. I’m looking at returning again…. It’s worth every peso..

Our family had a truly wonderful stay at Grand Velas. From the moment we arrived, the level of service was exceptional and consistent throughout our visit. Every team member we interacted with was welcoming, attentive, and genuinely focused on making our stay special. The accommodations were fantastic. The rooms were beautiful and comfortable, the views were incredible, and we really enjoyed having access to such a great gym and amazing restaurants throughout the property. We’d especially like to recognize a few folks who made our experience stand out: - Atenas, our concierge, was outstanding. She was incredibly responsive, thoughtful, and always on top of every detail, which made our stay feel seamless. - Arleth provided excellent service and made each dining experience feel warm and relaxed. - At the pool, Rodrigo and Paul were fantastic. They were friendly, attentive, and ensured we were always comfortable and well taken care of. The hospitality at Grand Velas truly exceeded our expectations. The attention to detail and genuine care from the staff made this trip unforgettable. We would absolutely return and have already recommended Grand Velas to others.

We had an absolutely amazing stay at Grand Velas Los Cabos and can’t recommend it highly enough. The resort truly has everything you would expect from a 5-star luxury all-inclusive: exceptional hospitality, incredibly warm and gracious staff, outstanding food, beautiful amenities, luxurious rooms, and a world-class spa. Every detail felt thoughtful and elevated, and the service consistently exceeded expectations. Because I know how hard it can be for anyone with celiac disease or gluten intolerance, I wanted to share some specific information. From the very first meal, the level of care around food safety was exceptional. At every restaurant, the chefs personally came out to greet us, asked detailed questions, and ensured we had a completely safe dining experience. We never once felt like an afterthought or a burden...quite the opposite. The care and attention were truly remarkable. Our celiac family member was able to enjoy foods they rarely get to have while traveling, including fries, steak, Pad Thai, and even fried rice at Sen Lin. Everything was clearly well planned, carefully prepared, and absolutely delicious. The culinary team’s knowledge and attentiveness alone would bring us back. One helpful tip for future guests: make restaurant reservations well in advance, and if you prefer to dine outside, be sure to specify that when booking. On our last night, we ended up waiting over an hour past our reservation because we hadn’t indicated we wanted outdoor seating and a table for four wasn’t immediately available. Overall, Grand Velas Los Cabos delivers a true luxury experience with genuine warmth and exceptional accommodation for dietary needs. If you’re celiac and want a place where you can fully relax, enjoy every meal, and feel completely taken care of, this resort is outstanding.

This is our 4th time vacationing in Grand Velas and our second in the Cabo location. We just love it. From the young kids to the grandparents there’s something for everyone. The food is terrific but the only thing better is the staff! Ana Arana , our concierge was the best we’ve ever had. She was on top of all our reservations and appointments! The servers around the pool (Abraham and Alex) as well as the wait staff (Yessey and Alberto) remembered everything we needed.

This place was amazing! The rooms were exotic. The facilities were amazing and all of the staff were super friendly. The two cons I had at this place was the food which wasn’t horrible but wasn’t great. The other challenge was the staff not speaking a lot of English. This sometimes made planning events difficult.