My wife and I stayed in a Grand Class Suite in January 2023. Please read on for an in-depth review.
Arrival - The check in process is quick and efficient. They allowed us to sit in comfortable chairs overlooking the ocean with a welcome drink while completing all the proper paper work. As soon as the paper work was completed, we were introduced to our concierge Daniel. Daniel provided a guided tour of the resort and our room which allowed us to be familiar with the property right away.
Pool Area - The pools are heated and spacious. There are many different hot tub areas and the chairs by the pools are very comfortable. There are many bars, servers and options for food and drink poolside. They have a policy that no personal items are to be left on the chairs before 9 am which stops the mad dash in the morning to reserve chairs. You can enjoy your morning and arrive when you want and still have a great spot for the day.
Breakfast - There are basically two options for breakfast. The buffet option and ordering to your room. The buffet is well stocked with options for everyone. There are lots of healthy options as well as some treats. We also ordered to our room which was fantastic. The breakfast was delicious and we were able to sit on our balcony overlooking the ocean. I would highly recommend taking breakfast in your room at least once.
Lunch - The buffet is open for lunch as is the fresh seafood restaurant by the pool. You also have the option to have lunch delivered to our pool side or beach side chair. You can't go wrong with any of these options. The food is fresh, delicious and there are many options.
Dinner - We ate at Lucca, Piaf, Frida and Cocina de Autor. Lucca the Italian option is delicious. Great portions and fresh food. Frida is the Mexican option and is quite good. Piaf is French and should be a must for your diner if you enjoy great food. Cocina de Autor is an experience that you want to experience. Make sure you book your reservation in advance. Autor has a tasting experience menu that delivers high quality food with an incredible setting.
Resort Staff - The resort staff are wonderful. They are helpful, respectful and attentive without being pushy. They are available to provide anything that you need while still being able to remain almost invisible. Every staff member that we had interaction with was first class. Special mention to our concierge Daniel, he was over and above.
Other Facilities - The bars around the property are classy and a great place for a pre-dinner drink. We enjoyed the Koi bar more than once! The gym is large and well equipped and they provide towels, water, fruit, gatorade, coffee as well as other options while at the gym. There is a teens club, a kids club and the rest of the resort is basically an adults club.
In conclusion, the overall property is stunning and very relaxing. If you enjoy fantastic rooms, incredible food and outstanding service, I would not hesitate to book this property, we will be going back for sure.
Jan 31, 2023
I went to business conference held at the resort and stayed for 4 nights. Excellent food, gorgeous location right by the sea, every room as a sea view, every room has beautiful bougainvillea trailing off the balcony. I was assigned a personal concierge Alek who was an absolute god send. Ordering and arranging delivery of items I forgot to pack, booking dinner reservations, sorting out spa treatments, checking in on me every day. So good. The food was incredible 4 gorgeous restaurants of the finest quality plus a beautiful buffet lunch and breakfast
Top quality and beautiful ‘All Inclusive’
Jan 26, 2023
The Grand Velas Resort Los Cabos exceed every expectation! The resort is absolutely beautiful with the sweeping flowers on each balcony. The resort excels in its customer service. Check in was a breeze and the concierge is there when you need them, but not overbearing. Moreover, the food and restaurants are top notch! Every meal was excellent. The food is fresh with quality ingredients, and each dish demonstrates the chef's flavor profile and creativity. At other all inclusive resorts you may feel you are getting high volumes of food but at a low quality. This is not the case. Highly recommend the French Toast! I was blown away by their take on it. So delicious and such a wonderful treat while watching the whales during breakfast. My husband and I were celebrating our anniversary during our stay and every restaurant went above and beyond to help us celebrate. They even made us a special French Toast! Ernesto at Frida also surprised us with a special dessert! Each dish at this resort is equally as beautiful as it was tasty. They really make you feel welcome and special!
Every day our concierge sent us a PDF of the activities for the day. We took advantage of the paint and sip activity one day, and it was such a blast! Eunice and Yaneli were so fun and lovely during our activity. Such a relaxing activity - painting while sipping wine and looking out at the beautiful ocean. I'd also like to shout out Miguel and Cesar at the pool. They made sure we had everything we needed and suggested fun new drinks for us to try poolside. Bruno at Azul was our server for breakfast and he provided excellent service. He was joy to talk to in the morning and made sure to point out the whales for us.
We will be back to the Grand Velas! You will not be disappointed!
Jan 26, 2023
Beautiful property and resort. I was not expecting the food to be as good as it was for all inclusive. All of the staff were accommodating and friendly. Our room was very clean and the view was amazing ! We are already planning our trip back with friends and family !
Best 2 week beach vacation of our lives!
Jan 24, 2023
Grand Velas has set the bar very high for all inclusive holidays! Eric Cuandon was our private concierge and made every day so meaningful for us! The 7 restaurants blew our minds, and Autor with it’s Michelin Chef wowed us every time we ate there! The waiters were exceptional- our most favourite was Jose Santos at Piaf. The flaming coffees and Crepes Suzette were to die for!!
Every day we sat at the beach in awe watching the humpback whales with their babies! It was nature at it’s best!!!
The bar service was exquisite, too!
You know you’ve had the holiday of a lifetime when you have tears rolling down your face saying goodbye to employees who feel like family!!!
We will be back!!!