Grand Velas Los Cabos reviews
1615 TripAdvisor reviews
What we have come to expect
WordsTravel (Tennessee) on Sep 21, 2023
Grand Velas did not disappoint. We had a much anticipated stay with our usual crew of six adults and four children to Grand Velas Los Cabos. We had stayed at the other Grand Velas Resorts and were looking forward to Los Cabos to see how it compared and name a favorite of the three. GVLC did not disappoint from check in to check out service was fantastic with gastronomy to match. Velas 10 was our favorite on this trip and would be a great addition to the other resorts. Pools and pool service was GV level excellent and the kids club was a hit with the kids. You can't go wrong at Grand Velas and Los Cabos is no exception. As for which one of the three GV resorts was the favorite? A majority of the group insists we have to go to all three one more time to choose. I'll keep you posted. Keep it up Grand Velas.
Best Vacation Ever
Ryan R on Sep 21, 2023
The property is amazingly beautiful and well kept. We were catered to by the staff at every turn and the food was magnificent. The Bella Yacht was our favorite part of our trip and we highly recommend, it's worth every peso.
Great trip & resort
Dskooch (Chicago, IL) on Sep 20, 2023
This was my 3rd stay at a Grand Velas resort (1st in Cabo). By and large, everything was really amazing. We had a few glitches the 2nd day and once we brought it to the attention of Meliza (head of Concierge services), she rectified these small issues immediately. I am of the belief that issues should be brought to the attention of management immediately and see how they fix the problem vs going online and slamming a company/restaurant/etc without ever giving an opportunity for them to correct. Grand Velas is a place to relax and recharge. There is basically zero activities at the resort for adults, especially at night. FYI...If you want to dance, listen to a band or have any kind of night time entertainment, plan on leaving the property. This would not change my opinion about staying here but this is not an "activities" resort. The restaurants were all top tier and presentation/quality was fantastic. Autor is easily a Michelin star restaurant---service, food, presentations, etc. Just a few "shout outs" to people who REALLY went over and above--- Maria (manager of Velas 10), Jair (server at Vegas 10---he was our favorite), Jonathan & Isabel (pool attendants) and Meliza. One suggestion--- we found the bed to be really hard...maybe think about a mattress topper or something that has a little give to guests who want to sleep on a firm mattress. They made my birthday very special and I am looking forward to a return visit!!
Excellent service
Shohreh R (Las Vegas, Nevada) on Sep 20, 2023
7 Star experience, friendly, nice, well trained, professional staff, excellent service and top on the line food. One of to go destination for relaxing. Loved the spa and water ceremony. Highly recommend.
Jonathan Torres took our experience to the next level.
Gina F on Sep 18, 2023
We stayed at Grand Velas for Labor Day weekend. We had a great time. The resort is beautiful. The rooms were spacious and spotless. The restaurants were superb. The customer service was incredible, especially by the pool. For a few days, Jonathan Torres took care of all our family requests. He was always available with a big smile. He helped us with everything, from drinks to tours and massages. We'll definitely be going back.