Costa Sur Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.3
  • Location 4.3
  • Rooms 4.0
  • Service 4.4
  • Value 4.2

3284 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

First day impression

Carmen M on Jan 09, 2026

Just arrived today for a wedding. Lots of people in our party. Ms. Alma was our server and had a fantastic attitude. The food took a bit to arrive, but was delicious upon arrival.

TripAdvisor users rated this property 5 out of 5

Great service

Greg B on Jan 09, 2026

Alma was outstanding! Very welcoming and great customer service. She worked very hard to ensure we had everything we needed.

TripAdvisor users rated this property 5 out of 5

Awesome

William S on Jan 09, 2026

Alma was amazing! Best service and so sweet. Alma made sure our area was safe and our glasses were full- all with a smile!!

TripAdvisor users rated this property 1 out of 5

Bad

Josephine A on Jan 05, 2026

Bad experience they still $1700 dollars with they time share the security was very rude same as the people at front very rude they tod I was a Mexican a son I speak English they attitude change

TripAdvisor users rated this property 4 out of 5

Wonderful service and great location!

Paulina D on Dec 22, 2025

Had an absolute blast during our thanksgiving trip at Costa Sur resort. The service was excellent, and we thoroughly enjoyed getting to swim in the ocean and snorkel to see all the fish. We had the best send off by seeing whales just off the shore of the hotel. All in all, it was a great value, and we would come back.

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