TripAdvisor Traveler Rating

We had an thanksgiving stay at Dreams Resort. Every staff member made us feel welcome from the start. The spa was incredible with some of the best massages we’ve ever had. We loved the beach dinner, which felt truly special and romantic. Entertainment wasn’t quite geared toward younger couples, so next time we’d choose the Secrets side. Also, if you’re an LGBTQ traveler, this is a very inclusive, welcoming space where you’ll be treated wonderfully. Overall, the experience exceeded all expectations and we’d happily return.

Overall good experience. Family reunion with 15 family members. Staff was top notch. All requests were promptly addressed to our satisfaction. Dining options were fine for basic fare. We would have enjoyed more fine dining options. Younger family members maxed out the adventure experiences- ATV’s, Ziplines etc. Private 4 Hour boat trip was very enjoyable also.

Old room. Not well kept. Front desk staff inpatient and at times rude. Food quality except one was poor. Complaints are not cared for

I want to thank everyone at Dreams for making our recent stay so wonderful. A special mention to **Joel on the beach** who helped us with a few issues regarding our beach chairs and a vendor under an umbrella bothering us. He made us feel heard and truly taken care of and he arranged a day at Secrets for us which we appreciated so much. I also want to recognize **Ulyses from Membership Services**. He was incredible, sending helpful texts every day, answering all of our questions, and arranging a dinner for us at Secrets. His support made a big difference in our stay. Finally, a huge thank you to the team at the Mexican restaurant: **Jovan, Alberto, Alma, Caesar, Karen, and Saul**. Their service was absolutely outstanding and truly memorable. The Mexican restaurant used to be my least favourite and it instantly became my favourite because of this amazing staff and the food was fantastic too. Thank you all so much for such a great experience.

We had our wedding here in November and it was absolutely magical! The location is close to the airport, downtown, the romantic zone, and all of the tours we did. The restaurants at the resort are excellent, and we'd definitely recommend doing the Chef's Table. The best part of our stay was the staff here. They are fantastic! We'd like to give special shout outs to Febe, our amazing wedding coordinator, Eduardo, the awesome spa manager, Ivan, our super wedding photographer, Daniello, our entertaining wedding MC, and Noemi, our wonderful and attentive butler. This resort is pricey, but if you're looking for a great holiday or somewhere to stay for a special occasion, we would definitely recommend it!