TripAdvisor Traveler Rating

Isidro, Emilio and Ricardo really made the experience so much better! First class service that’s made this trip truly one to remember. Being with a big group of 12 constantly, they made it easy to navigate good and drink options at the pool, and restaurants

This is not a 5 star resort - nowhere close to 5 stars. 3 stars at best. The rooms are grimy to the core, and so dated. Not sure when this room was thoroughly cleaned but it wasn’t in the last year. The restaurants are so mediocre, and the pool is small and is rarely cleaned. Idk why hotels claim to have 5 stars when it’s obvious it’s not, only a disappointment for guests The staff is wonderful - they go above and beyond

If you are wanting a great dinning experience go to Tamarindo, the Mexican Restaurant. Food is delicious, they make fresh Guacamole on the spot, but the service and attention from the staff is amazing. I tried a little of the menu every time I went, the Flank stake was always made to perfection and the sauce on the Ribs was Devine. We had the pleasure of sitting in Efren's section, he was one of the waiters there. He was kind, funny and made you feel right at home. He made sure that our cups were never empty, and made the meal so memorable we kept going back and always asked to sit in his section. Always checking in to see if we were happy with our meals. Every night we went back we asked to sit in his section. Regardless of how busy his area was he always made you feel like you were the only party that he was serving and you could see the connection he made with all the guest. Highly recommend Tamarindo, and ask for Efren!

Room and staff were very good some night time noise til 10 pm then quiet. Food was just OK. Some days not very many choices. Took a few requests to get action on cleaning of room. Location good beach sandy but rocky in ocean

Great job by the activity staff! Volleyball was great. Service was amazing everywhere. Everyone was easily accessible. Pool staff was amazing! They deserve a raise. Maybe a shuttle to take us to El Malecon. Will come back.