TripAdvisor Traveler Rating

Very young child friendly and the staff was excellent. The food options were diverse enough while still being convenient

Wonderful family vacation, we stayed in the preferred tower with a swim out room. That was most enjoyable for us as we all work hard and it was nice to gather with family at that pool and not sacrifice attention from the waiters at the main pool area. Unfortunately we couldn't go on the beach due to high waves, they were fun to watch. Overall it was a great experience.

This was our third time staying at this hotel, and unfortunately, it was a very disappointing experience this time. The quality of the food, beverages, and room has noticeably declined compared with our previous stays. Even more disappointing was the customer service, which was very poor. I also paid for a full ocean view room, but upon arrival, I was assigned a partial ocean view room instead. I spoke with the staff several times and asked them to correct the issue, but they refused to listen or provide a satisfactory solution. After three stays, I expected much better service and quality from this hotel. Unfortunately, based on this experience, I will not be returning to this hotel.

Great relaxing place with friendly staff to enjoy your vacation. There are great restaurants on the premises. Enjoy your trip.

Overall hotel was very clean and service was exemplary. Food choices were great at the restaurants. Buffet was not worth writing about. Our room was beautiful with wonderful views. Entertainment was lacking. I felt like there was no nightlife.