Overview
The Grand Palladium Kantenah Resort & Spa is located in one of the most touristic areas in the Mexican Caribbean: the Mayan Riviera. Its paradisiacal setting is embraced by lush gardens with regional tropical vegetation along an 800m private beach of fine white sands bathed by the turquoise waters of the Caribbean. The Resort, decorated with a Mayan style, offers guests an ideal place to enjoy some well-deserved, relaxed vacations in the company of family or friends. Take a nice stroll around the environmentally friendly green paths that have been carefully paved out and enjoy the impeccably kept gardens. At the Grand Palladium Resorts Complex in the Mayan Riviera, the options for entertainment or relaxation are endless, no matter how old you are…
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
423
Inclusions
- Daily activities
- Round-trip airport transfers
- Guests staying at the Grand Palladium Kantenah Resort and Spa enjoy free access to all the bars and restaurants in the complex, except those located at The Royal Suites Yucatan by Palladium.
- Nightly entertainment
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Balcony
- Bathroom with shower only
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Bathrobe and slippers
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS
Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.
- Designated, privileged area made especially for VIP families
- Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
- Access to all services and facilities of the resort, including priority booking in all restaurants
Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.
- 1 king bed, or 2 double beds, and 1 sofa bed
- Garden view or Pool view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds, and 1 sofa bed
- Garden view or Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathrobe & Slippers
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary room service from 11 am - 10:30 pm
FAMILY SELECTION AT GRAND PALLADIUM HOTELS & RESORTS
Families can now enjoy a level of exclusivity with personalized services and facilities. This club, created with families in mind otfers a premium experience, so families can enjoy their vacation to the fullest.
- Designated, privileged area made especially for VIP families
- Unique luxury rooms, personalized services, exclusive facilities, pool bar and lounge area
- Access to all services and facilities of the resort, including priority booking in all restaurants
Children take the lead with Family Boss, our guest classification giving them a VIP experience with exclusive services, facilities and amenities such as a welcome kit with mini-bathrobes, mini-slippers and towels. This offering truly proves that Luxury Comes in all sizes.
Amenities
Pool chairs
Aerial view of beach
Bamboo restaurant
Ribs & More
Fitness centre
Gran Azul buffet
El Ranchito park
Punta Emilia
Spa pools
Mare Nostrum
Colonial bar
Aquatic park
Mini club
Lobby bar
Laguna buffet
Meeting room
Bamboo
Pool
La Adelita
Spa pools outdoor
Kabah buffet
El Ranchito
Baby club
Tikal buffet
El Dorado
Aquatic park
Lobby
La Laguna
Portofino
Beach wedding
Sumptuori
Spa
Hacienda buffet
Hemingway bar
Pool
Location
Reviews
TripAdvisor Traveler Rating
Nice for a week getaway
Rebecca U on Jan 10, 2026
We came on this trip with another couple, and overall had a nice time. The food was good, lots of options. I wished that the allergies were better labeled for the buffets. Eating at the restaurants were fine allergy wise, the servers pointed out what we could and couldn’t eat (gluten and dairy). They offer to have the chef show you around the buffet for allergies, but since the food changes, you would need to do it every time, and it’s not great if you’re hungry and looking to eat quickly. The beach is clean, the rooms are pretty modern. Some of the blinds don’t close all the way, so if you need to sleep in a dark room, you may want to bring a sleep mask. The pools are nice. The adult only pool was super quiet. We came in January, and didn’t have any problems finding chairs at the beach or pools. The gym was fine also. Has one bench for bench pressing, a number of cable machines and dumbbells. No squat rack, only a smith machine. There’s a separate room with two reformers and some TRXs. Activities all day, and night too. We had access to White Sands because they were giving access to the resort, so we went for lunch and breakfast a few times. Lots of high bridges to get around and it did have a slightly odd sulfur smell. Glad we stayed at the Colonial.
MID
NB_20260101 (Montreal, Canada) on Jan 09, 2026
It’s alright at best, food and drinks were alright, overall decent. The entire property feels dated. Rooms are musty and moldy. Beach was full of rocks and seaweed, the higher tier side of the hotel is cleaner and their beach was nice. The hotel tier system makes you feel extremely segregated by the amount of limitations and areas that are off limits, meanwhile even with all that it is still not worth getting the higher tier.
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