Ventus at Marina El Cid Spa & Beach Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.8
  • Location 4.4
  • Rooms 4.7
  • Service 4.6
  • Value 4.5

4790 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

beautiful

Tanya G on Jan 10, 2026

favorite places in Cancun with family and kids love coming here 3rd year in a row very good food five stars clean nice restaurants

TripAdvisor users rated this property 5 out of 5

Couples trip to celebrate an anniversary by escaping to somewhere tropical. Achieved our every hope and dream

Shane S on Jan 10, 2026

The vacation was truly amazing. My girlfriend and I had an awesome time, and our butlers Gonzo and Enrique were truly fantastic.

TripAdvisor users rated this property 5 out of 5

Loved our butler and the food

Terri W on Jan 10, 2026

The food is great. We had a butler named Indira who always went above and beyond to make our stay special. She is very nice and knowledgeable

TripAdvisor users rated this property 4 out of 5

Relaxing week in Puerto Morelos

AFEagle44 (Springfield, Missouri) on Jan 09, 2026

Excellent resort with tremendous service. India and Roger provided great service. And India went over and above. We will definitely go back.

TripAdvisor users rated this property 1 out of 5

Horrific Experience!

Judy S on Jan 09, 2026

A huge bait and switch environment! Unless you agree to sit at least 1.5 hours for a sales pitch to become a member, you GET NOTHING! We had pre-purchased an upgrade (platinum level at $500) and never received any benefit. Additionally, since we refused to sit for the sales pitch, we had to pay $60/per device for wifi. Further, because we declined the membership, we were only able to get a dinner reservation 1 night (5 night stay). And, good luck getting a golf cart to take you anywhere.... So in the end, we left after 2 days even though a 5 day stay was paid! DON'T GO!

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