Place an offer to upgrade
Introducing a new way to upgrade your seat. With an accepted offer, you'll enjoy the added benefits of our Premium or Business cabin.
Place your offer
Place an offer to upgrade to Premium or Business seats on available flights.2
When entering payment details, include credit card information or choose to redeem WestJet points. Payment will only be processed if the offer is accepted.
Consideration of the offer may include higher offers for the same cabin, original fare, WestJet Rewards tier status, number of available seats and number of guests in your booking.
Accepted upgrade offers are non-refundable, non-transferable and are only valid on the flight date shown.
Review our upgrade offer terms and conditions.
Here’s how it works:
1
Enter your reservation code and last name and click "Place an offer" to see if you are eligible.
2
Choose the flight segment for your offer and move the slider to the amount you are willing to pay, including taxes and fees.
3
Enter your contact and payment details in the fields provided. Payment will only be processed if your offer is accepted.
4
Review and submit your details. Modify or cancel your offer if it has not been accepted up until 75 hours before your flight.
Approximately 72 hours before your flight, we will send you an email to inform you whether your offer has been accepted.
Upgrade overview
- Upgrade offers are available only on select WestJet-operated flights, up to 75 hours before departure.
- Not available on Ultrabasic fares, codeshare flights, other airlines’ tickets, or for unaccompanied minors.
- Each flight segment is considered separately; you can choose which one to upgrade.
- Infants under two without a seat are eligible; if an infant turns two during travel, they must be booked as a child for the full trip.
- Select the flight segment(s) you want to upgrade and use the slider to set your offer (amount includes taxes and fees).
- Enter your contact details and payment method. Payment is processed only if your offer is accepted.
- You will receive an email confirmation after submitting. Offers can be modified or cancelled up to 75 hours before departure.
- Offers apply per guest and all guests on the booking must upgrade. Separate reservations are required if only some travellers want to upgrade.
- Seat selection in the upgraded cabin happens at check-in (adjacent seating not guaranteed).
- Upgrade acceptance depends on factors like availability, number of offers received, and offer amount; submit the highest amount you’re comfortable paying.
- Making an offer is free; payment is processed only if your offer is accepted.
- Each flight has a minimum and maximum offer amount; your offer must fall within this range.
- Offers close 75 hours before departure; you can revise or cancel up until then.
- Different amounts can be submitted for each flight segment.
- Accepted payment methods: Visa, Mastercard, American Express, Discover/Diners, or WestJet points.
- Credit card payments count toward Rewards qualifying spend.
- Point redemptions do not earn qualifying spend or points.
View WestJet Rewards terms and conditions. - Gift cards and Travel Bank cannot be used.
- Ensure your card/points remain valid and have sufficient funds until departure.
- Payment is processed 72 hours before departure if your upgrade is accepted.
- Only one form of payment is allowed per upgrade (cannot be split between multiple cards).
- Platinum and Gold Rewards members continue to have priority access to paid upgrades closer to departure.
- Changing or cancelling an offer (before its accepted)
- You can change or cancel your offer anytime up to 75 hours before departure, as long as it hasn’t been accepted.
- Use the “Modify/Cancel” link in your confirmation email or to My Trips in the WestJet app.
- If you need to change your payment type, you’ll need to cancel your offer and submit a new one.
- Upgrade offers are non-transferable. If you change flights, you must cancel and submit a new offer for your new flight.
- Offer status: You’ll get a confirmation email when your request is received. Check your status via the “Modify/Cancel” button. Offers may be accepted any time prior to your flight; if not, status will be provided 72 hours before departure. Unsuccessful offers cannot be explained or resubmitted for the same flight.
- After your upgrade is accepted
- Successful upgrades are non-refundable and non-transferable.
- You’ll be able to choose your upgraded seat at check-in (online, kiosk, or with an agent).
- Baggage allowance: Premium upgrades follow your original fare rules; Business upgrades include two checked bags.
- Original fare rules still apply to your booking (e.g., changes, cancellations).
- If your flight is rescheduled, WestJet will try to accommodate your upgrade. If that’s not possible, you’ll receive a full refund.
- If your flight is cancelled and you choose not to rebook, you’ll be refunded once you complete the refund form.
- If you miss your flight, your upgrade is forfeited and non-refundable.
While upgrading your WestJet flight brings many perks, there are a few things that may not be included:
- Lounge access: Not included with Premium upgrades unless specifically noted; typically reserved for Business Class or additional purchase.
- Lie-Flat Seats: Only available in Business Class on select long-haul flights (e.g. 787 Dreamliner to/from Europe).
- Amenity Kits: Typically reserved for Business Class on long-haul flights.
- Refundable Fares: Upgrade fees may not be refundable; review fare terms for details.
- Meal Service: Snack and beverages included; full meals only on flights over 2.5 hours.