Check in

Manage trips gives you access to several self-serve options

Check in at the airport

You can check in:

  • at a WestJet kiosk 24 hours or fewer before your flight
  • with a friendly agent at Guest Assistance 3 hours or fewer before your flight

Every airport we operate out of has a Guest Assistance counter. See which airports have self-serve baggage tag kiosks.

Boarding passes

You need your:

  • reservation code;
  • passport, if you are travelling to the U.S. or internationally; and
  • hotel name, destination address, cruise or transit airline if you are travelling to the U.S. Your boarding passes will be issued once check in is complete.

You must have your electronic or paper boarding passes, baggage tags, and have dropped off your baggage before our cut off times.

Airport concourse

How to check in at different airports

Airport Code City Web Mobile Kiosk Counter
YXX Abbotsford

YBR Brandon

YYC Calgary

YYG Charlottetown

YQQ Comox

YDF Deer Lake

YEG Edmonton

YMM Fort McMurray

YXJ Fort St. John

YQU Grande Prairie

YHZ Halifax

YHM Hamilton

YKA Kamloops

YLW Kelowna

YKF Kitchener-Waterloo

YXU London

YQM Moncton

YUL Montreal

YCD Nanaimo

YOW Ottawa

YXS Prince George

YQB Quebec City

YQR Regina

YXE Saskatoon

YYT St. John's

YQY Sydney

YXT Terrace

YQT Thunder Bay

YYZ Toronto

YVR Vancouver

YYJ Victoria

YXY Whitehorse

YQG Windsor

YWG Winnipeg

YZF  Yellowknife

  • Abbotsford
  • Calgary
  • Edmonton
  • Fort McMurray
  • Halifax
  • Kelowna
  • Las Vegas
  • Montreal
  • Orlando
  • Ottawa
  • Palm Springs
  • Phoenix
  • Regina
  • Saskatoon
  • St. John's
  • Toronto
  • Quebec City
  • Vancouver
  • Victoria
  • Winnipeg
Airport Code City Web Mobile Kiosk Counter
ATL Atlanta

ORD Chicago

DFW Dallas Fort Worth

FLL Fort Lauderdale

RSW Fort Myers

HNL Honolulu

LIH Kauai Lihue

KOA Kona

LAS Las Vegas

LAX Los Angeles

OGG Maui

MIA Miami

MYR Myrtle Beach

JFK New York
(John F. Kennedy)

LGA New York
(LaGuardia)

SNA Orange County

MCO Orlando

PSP Palm Springs

PHX Phoenix

PDX Portland

SAN San Diego

SFO San Francisco

TPA Tampa

Airport Code City Web Mobile Kiosk Counter
ANU Antigua

AUA Aruba

BDA Bermuda

BGI Bridgetown

SJD Cabo San Lucas

CUN Cancun

CCC Cayo Coco

CZM Cozumel

CUR Curacao

DUB Dublin

GCM Grand Cayman Islands

HOG Holguin

ZIH Ixtapa Zihuatanejo

KIN Kingston

LRM La Romana

LIR Liberia

ZLO Manzanillo

MZT Mazatlan

MBJ Montego Bay

NAS Nassau

POS Port of Spain

POP Puerto Plata

PVR Puerto Vallarta

PUJ Punta Cana

AZS Samana

SJU San Juan
Puerto Rico

SNU Santa Clara

UVF St. Lucia

SXM St. Martin

PLS Turks and Caicos

VRA Varadero

More information about check in

Please note, we cannot check you in via our contact centre.

  Online Kiosk Guest assistance
Check in available as early as1 24 hours before your flight's scheduled departure 24 hours before your flight's scheduled departure Three (3) hours before your flight's scheduled departure
Domestic cut-off time before scheduled departure 45 minutes 45 minutes 45 minutes2,3
International cut-off time before scheduled departure 60 minutes 60 minutes 60 minutes2,3
  • Our cut-off times may not represent the amount of time required to drop off baggage and to go through security. We suggest that you check in 90 minutes prior to departure if you're travelling within Canada and 120 minutes for international travel.
  • You should arrive at the boarding gate at least 40 minutes before flight departure. If you arrive less than 10 minutes before departure you will be denied boarding. WestJet is not responsible for missed flights, transfers, or any portion of onward travel due to late arrival at the gate.
  • Baggage will be accepted up to 3 hours before departure at most locations. Checked baggage (*excluding kennels) is accepted until the check in cut-off time of your flight. Requirements for checking in kennels may vary depending on your airport. Kennels arriving at check-in within 90 minutes of departure may be denied. To ensure a successful trip, we recommend checking in your pet and kennel 2 hours before departure. Find everything you need to know about travelling with a pet.
  Web Mobile Kiosk Guest assistance
Check in

Check in on a code-share or interline flight when WestJet is the first operating carrier5

Check in on a code-share or interline flight when a partner airline is the first operating carrier6
Add/edit a WestJet Rewards, AAdvantage® or SkyMiles® number to your reservation

Enter Known Traveler Number (KTN)

Select an earlier flight

Select your seat

Select a seat in Premium7

Pay excess baggage fees8

Email your boarding pass9

Print your boarding pass

 

 5

Print your bag tags

 

 8

Be sure to save a version of your e-boarding pass on your phone in case you find yourself without access to a wi-fi connection.

Apple device (iOS 10 or newer): you can add multiple e-boarding pass to Apple Wallet.

Android devices: save an e-boarding pass for one guest per device.

  • A print version of an e-boarding pass will not be accepted
  • If you forgot to download your e-boarding pass, re-check in on your phone or at one of our airport kiosks. If you’re travelling to an airport that does not support e-boarding passes, we will happily issue you a print version
  • E-boarding passes cannot be forwarded. If necessary, we can re-issue your boarding pass to a different email address or account.
  • If you’re travelling with a child, lap-held infant, or if you have purchased a seat for an infant in a restraint system, you are not eligible to receive an e-boarding pass

If you are travelling on an overnight flight, wholly operated by WestJet, that arrives before 2 a.m. and you're connecting to a flight that departs after 5 a.m., you are required to collect your baggage in the connection city and then check it in for your later flight.

Tailored to business travelers, Simplicity service helps you get where you’re going ahead of schedule.

We understand that not everyone has the same comfort levels when it comes to travel.  In recognition of this, we have reassessed our policy to incorporate the following changes to give comfort to those who are concerned:

  1. See what seats are selected: During, or even after you've checked in, you have up to 1 hour before departure to see which seats are occupied and select or change your seat. Fare type may affect eligibility and change fees.
    *Note that flight loads are dynamic and not guaranteed until ten minutes prior to departure.
  2. Cancel or rebook with no penalty: Should you not be comfortable flying on that flight, trips can be rebooked within a three-day time period at no cost or the fare will be refunded to voucher for the full value of the flight;
  3. Flexibility on board: Once on board the aircraft we are making every effort to avoid seating our guests next to each other should the aircraft flight load allow for it.
    As a reminder, we have extended our vouchers so that they can be used for up to 24 months.