Tiers
Tier status extensions as a result of COVID-19
You may have questions on how a reduction in travel may impact your ability to retain your status or move to the next tier; rest assured, this is an important consideration for us, too. Since our program has a variable qualification period unique to each member, our actions to date have been focused on those who are impacted in the near term. We have already proactively extended or upgraded members who were on track to achieve status in March, April, May or June and will similarly look after those whose tier status may be impacted in the months ahead. Please ensure that your email address is current, and you are opted in to receive account updates so that we can share any updates with you. Thank you.
WestJet Rewards tiers and benefits
Whether you travel every week or a few times a year, your travel with WestJet is rewarded. You’ll earn valuable WestJet dollars, and the more you spend with us, the faster you’ll move up through our tiers to receive even more benefits. Explore the four tiers below or quickly compare tiers and benefits.
Platinum
As a Platinum member, your loyalty is elevated to the highest level of perks and benefits. You’ll enjoy an eight per cent earn rate on WestJet flights, a comprehensive range of priority services, unlimited lounge access and advance seat selection, and the highest priority for complimentary upgrades with the purchase of an eligible fare. Reach new heights with Platinum.
Gold
For the frequent flyer who appreciates a superior experience. As a Gold member you will unlock a wide range of benefits including a dedicated priority support number, priority boarding, unlimited lounge access, complimentary upgrades with the purchase of an eligible fare, and more. Go on, go for Gold!
Silver
With Silver, we are giving you more and raising the bar so you can experience a Rewards program with an exceptional range of benefits. Not only will you earn WestJet dollars, you will also enjoy your first and second checked bags free, priority check-in, airport lounge vouchers, the opportunity for complimentary upgrades with the purchase of an eligible fare, and more.
Teal
Our entry tier ensures that whenever you travel with us you are rewarded with WestJet dollars, and gives you the chance to earn when you book with our partners. Add in a WestJet RBC Mastercard to earn even faster.
WestJet Rewards tiers and benefits
Effective October 31, 2019
Milestone awards
Effective December 9, 2019
In addition to status and flight benefits, you are eligible to receive awards for achieving specific qualifying spend1 milestones during your qualifying year.6 As of December 9, 2019, all awards issued at $8,000 and above now come with a choice of award options. If eligible, you’ll be notified to make your choice, and you’ll need to choose and use your award before the expiry date, which is one year from the date the milestone is achieved.6 Check the status of your milestone awards.
| Qualifying spend milestone | Award |
|---|---|
| $4,000 | WestJet-wide companion voucher |
| $6,000 | WestJet-wide companion voucher |
| $8,000 | Choice of: WestJet-wide companion voucher, four guest lounge vouchers, or six guest advance seat selection vouchers. |
| Every $2,000 increment beyond | Choice of: WestJet-wide companion voucher, four guest lounge vouchers, or six guest advance seat selection vouchers. |
WestJet-wide companion voucher
A companion voucher valid for one round-trip WestJet flight anywhere we fly is awarded for achieving the $4,000 and $6,000 qualifying spend milestones, and effective December 9, 2019, is offered as an award option for milestone awards issued at $8,000 and above. To use the companion voucher, you must purchase one WestJet-marketed and operated flight in Economy or Premium for travel anywhere WestJet flies in North America, Central America, the Caribbean or Europe and the second guest on the same itinerary will only pay the taxes, fees and charges.
Book your companion voucher online
Need to make a change to an existing companion voucher reservation? Bookings made after July 24, 2019 may be changed or cancelled online via Manage Trips. To change or cancel a booking made before July 24, 2019, please call our contact centre.
- Valid for new bookings only. Not valid on existing reservations, reservations made through a travel agent or a third-party online booking tool.
- Voucher number and expiry date are available when you sign into your account at westjet.com.
- Booking must be made prior to the voucher expiry date; travel may occur after the voucher expiry date subject to flight schedule availability at the time of booking.
- Valid on all published Basic, Econo, EconoFlex, Premium and PremiumFlex fares, including seat sale fares and flights paid for in whole or in part with WestJet dollars. Not valid on Business, BusinessFlex, or Member Exclusive fares. The same fare type must be booked for both member and companion.
- Valid for round-trip travel anywhere in WestJet's network on itineraries marketed and wholly operated by WestJet (including WestJet Encore or WestJet Link by Pacific Coastal); not valid on a WestJet Vacations, group or charter booking or when travelling with WestJet's code-share or interline partners.
- Valid for travel at any time with no restrictions or blackout periods.
- May only be used by member and one companion travelling on the same itinerary; vouchers are non-transferable. Maximum one companion voucher may be used per booking.
- Base fare of the second guest on the itinerary will be waived. Applicable taxes, fees and charges are the responsibility of the guest and must be paid at time of booking.
- Features associated to fare type purchased will apply to both member and companion.
- Bookings made on westjet.com must originate from Canada and will be charged in Canadian dollars only. Bookings originating from outside Canada must be made through WestJet’s contact centre; reservations will be charged in either Canadian dollars or an available currency offered by WestJet at time of booking (e.g. GBP, EUR, etc.).
- Changes or cancellations to companion voucher bookings are allowed, except when a Basic fare has been purchased, which is a 100% non-refundable fare with no change options allowed. Guests are required to pay all applicable fees based on the fare type purchased for each ticket, plus the difference in fare on the regular ticket, if applicable. Changes must be made prior to the expiry date of the voucher used for the booking. Bookings made after July 24, 2019 may be changed or cancelled online via Manage Trips. To change or cancel a booking made before July 24, 2019, please call our contact centre.
- Voucher is valid for one-time use only. If booking is eligible for cancellation based on fare option purchased, voucher will be reinstated to the account; original expiry date of voucher applies. If one-way travel is booked, voucher will be deemed fully used and the return portion of travel is forfeited. If booking is made in the Basic fare option, it is not eligible for cancellation (except within 24 hours of initial booking) and voucher will be forfeited.
- Voucher may only be used as described and has no monetary or other exchange value.
- Terms and conditions of this voucher are subject to the Program Terms and Conditions at the time of redemption.
4 guest lounge vouchers
Effective December 9, 2019, guest lounge vouchers are offered as an award option for milestone awards issued to members with qualifying spend of $8,000 and higher. Guest lounge vouchers may be used for guests (e.g. colleagues, friends, extended family members) travelling with you who do not have access through your regular tier benefits. With guest lounge vouchers you’ll be everyone’s new best friend.
6 guest advance seat selection vouchers
Effective December 9, 2019, advance seat selection vouchers are offered as an award option for milestone awards issued to members with qualifying spend of $8,000 and higher. These vouchers may be used for other guests travelling with you on the same reservation and are in addition to the guest vouchers awarded as part of your tier benefits. From a family vacation to Europe, to a buddy trip to Las Vegas, and everything in between, your travel companions will enjoy complimentary advance seat selection when travelling with you.
Legal, restrictions and terms and conditions
® Registered trademarks of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada.
‡ Mastercard is a registered trademark of Mastercard International Incorporated. Used under license.
- Legal note1
Subject to the exclusions below, qualifying spend is:
1) one hundred per cent of the amount spent on eligible published base fares for WestJet-marketed flights flown by the member within a qualifying year, and
2) twenty per cent of the individual portion of the base price of eligible WestJet Vacations packages completed within a qualifying year.
The following are not eligible toward qualifying spend: Basic fares, Member Exclusive fares, contracted fares, tour operator fares, WestJet Vacations group package bookings, partner-marketed flights, partner bookings made on westjet.com, gift cards, taxes, fees, charges, any portion paid with WestJet dollars or any other reward program redemption. See WestJet Rewards terms and conditions for more details.- Legal note2
Silver, Gold and Platinum earn rates and flight benefits are awarded to the member at $3,000, $5,000 and $8,000 in qualifying spend, respectively, and are applicable for the remainder of the member’s current qualifying year and the entire next qualifying year. Exceptions may apply when tier status and benefits are awarded on a promotional basis. In accordance with the way earn rates are maintained while a member holds tier status, flight benefits will also be maintained. Member will not receive flight benefits (including, but not limited to, guest lounge vouchers or advance seat selection vouchers) when crossing qualifying spend thresholds for a tier lower than their current tier. Terms and conditions for use of all flight benefits apply; visit westjet.com/silver, westjet.com/gold or westjet.com/platinum for full details.
- Legal note3
WestJet flights are flights marketed by WestJet, which is a flight with a WS carrier code preceding the flight number, and eligible towards qualifying spend (see note 1). The flight may be operated by WestJet, WestJet Encore, WestJet Link by Pacific Coastal Airlines, or a partner airline. Earn rate on eligible WestJet-marketed flights is calculated as a percentage back in WestJet dollars on the base fare paid; taxes, fees and charges are not eligible.
- Legal note4
Partner flights are flights marketed by our partner airlines and are identified by a two-letter carrier code other than WS preceding the flight number. Earn rates on partner-marketed flights are based on mileage and class of service. Available on select partners only. See westjet.com/rewardspartners for more details.
- Legal note5
Only available for residents of Canada. Terms and conditions apply. Visit westjet.com/creditcard for complete details.
- Legal note6
Milestone awards are directly tied to the member’s qualifying spend at any point in time and are independent of tier status. Members who achieve tier status and benefits through a promotional offer are not eligible to receive milestone awards until the specified qualifying spend requirement(s) are met. Should a member be eligible to choose an award (applicable to awards at $8,000 and above), they will be able to make their selection when signed into their account on westjet.com. The choice must be made, and the award used, prior to the expiry date. Once a choice is made, it is considered final and cannot be reversed, nor can the award selected be exchanged for another option later. Terms and conditions for redemption of individual vouchers awarded as a milestone award apply. See westjet.com/tiers for more details.
- Legal note7
Checked baggage allowance for Platinum member and accompanying guests will be reduced to two checked bags each when travelling to Jamaica or Trinidad and Tobago.
- Legal note8
Available at select airports.
- Legal note9
Provided on single-guest reservations only, subject to the purchase of an eligible fare and availability of seats for upgrade. When available, upgrades will be allocated in priority order by tier, starting with Platinum, followed by eligible fare. Upgrades to Premium may be assigned either 1) prior to the opening of the check-in period, or 2) at the gate immediately prior to boarding. Upgrades to Business will be assigned at the boarding gate only. Terms and conditions for complimentary upgrades apply; visit westjet.com/silver, westjet.com/gold or westjet.com/platinum for full details.
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.