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The U.S. Federal Aviation Administration (FAA) has lifted the ground stop and WestJet is working toward a timely return to normal operations. To provide added flexibility, guests travelling to and from the continental U.S., Mexico or the Caribbean, with upcoming travel between November 13-15, can make a one-time change or cancellation without a fee. We encourage guests to check their flight status before heading to the airport.
Latest information for guests on cybersecurity incident is available here.
Still need help with your WestJet Rewards account? Visit WestJet Rewards account help or contact us for more assistance.