Overview
Hyatt Ziva Cap Cana is the newest all-inclusive resort for all ages in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Ziva Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities like sprawling infinity pools with swim-up bars, a water park with a lazy river and slides, unique restaurants and bars, a world-class fitness center and so much more.
Check in
3 p.m.
Check out
12 p.m.
Rooms
375
Inclusions
- Daily activities
- Round-trip airport transfers
- Adults have full access to dining options, bars and lounges at Hyatt Zilara Cap Cana
- All taxes
Rooms
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Resort view
- No more than 5 guests in the room
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Resort view
- Maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Furnished balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Rainfall showers
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Resort view
- No more than 5 guests in the room
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Resort view
- Maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Rainfall showers
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Ocean view
- No more than 5 guests in the room
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Rainfall showers
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Ocean view
- No more than 5 guests in the room
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Ocean view
- Maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Rainfall showers
Club Level Amenities
- Private check-in and check-out in an exclusive area
- Personalized concierge services
- Best views in the exclusive Club Level area
- Private access to Club Pool
- Premium-brand liquors
- Complimentary domestic and international calls
- Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
- 10% discount on spa and salon services
- Exclusive access to The Chinola restaurant for breakfast & lunch a la carte
- Late Check-out based on availability
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Pool view
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Pool view
- Maximum 4 adults
- Balcony
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Rainfall showers
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- No more than 4 guests in the room
- 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- Turndown service
- TV
- Rainfall showers
Club Level Amenities
- Private check-in and check-out in an exclusive area
- Personalized concierge services
- Best views in the exclusive Club Level area
- Private access to Club Pool
- Premium-brand liquors
- Complimentary domestic and international calls
- Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
- 10% discount on spa and salon services
- Exclusive access to The Chinola restaurant for breakfast & lunch a la carte
- Late Check-out based on availability
Amenities
Overview
Beach View
Beach
Beach Gazebo
Main Pool
Main Pool
Main Pool
Main Pool
Main Pool
Pool
Jetted Pool
Swim Up Bar
Splash Park
Waterpark
Restaurant
Restaurant
Restaurant
Restaurant
Bar
Kidz Club
Gym
The Chinola Restaurant
Coffee Republic
Navigator Grill
The Blind Butcher
The Blind Butcher
Location
Reviews
TripAdvisor Traveler Rating
Brilliant hotel - but certain aspects don't make it value for money
Stoicidealist (Inverness, Scotland, United Kingdom) on Dec 14, 2025
Overall, we enjoyed our stay at Hilton Ziva and it was a fantastic place to be. Yahya in the child care/entertainment section was nothing short of amazing. The facilities were great and the beach was spectacular. Alcohol was of great quality and readily available. The service staff in the Breakfast area were fantastic and the Indian cuisine and Seafood / Grill restaurant by the beach were exceptional! However, there are two major point that left me feeling bit sour about this experience 1) we were intially promised $100 worth of credit towards our planned photshoot the first day if we attended a 15 minute promotion video. We agreed to do this the next day, however, when we turned up the next day for this the staff member then said that the credit would be halved and that the presentation was actually an hour long. ..he stated that the promotion the day before was only for US citizens and given that we are UK citizens we cannot now avail of this. This had NOT been made clear to us the day before , as had we known the credit was now half of what was advertised and the presentation twice the length, we would have prioritised doing other things together as a family. Customers work hard to be able to afford this sort of luxury and to be misled like this is not pleasant. Needless to say we cancelled our photoshoot. The staff were blantantly dishonest - and while I would potentially ignore this hustle tactic in cheaper hotels, I cannot do so here given the amount of money paid. 2) The staff members forget the day of our anniversary - despite being told the date in both Spanish and English. The requested cake arrived a day earlier. Thus, while the staff and service are excellent, I do not think the Hilton represents value for money...there are better value options available.
Great time with family at 2 small kids
Konstantine F (New York City, New York) on Dec 07, 2025
Had an amazing family vacation with 2 toddlers, a 4 and a 5 year olds. Hotel had plenty of activities for them in the kids club - from pizza making sessions, to Pirate role plays and so on. The ladies that ran the Kids Club were amazing with the kids. Cartoons for them every night at 6:45 and the main event at Theater at 9:15 (though most times, the little ones were long out by that time, from the day's many experiences). For the parents - the beaches and pools were amazing, good service, good food, strong drinks, great atmosphere ~ spent 7 days and wished we stayed for 1 more, without once leaving the resort for any excursions.
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