All inclusive

Hyatt Ziva Cap Cana

Playa Juanillo 5.0

Overview

Hyatt Ziva Cap Cana is the newest all-inclusive resort for all ages in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Ziva Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities like sprawling infinity pools with swim-up bars, a water park with a lazy river and slides, unique restaurants and bars, a world-class fitness center and so much more.

Check in

3 p.m.

Check out

12 p.m.

Rooms

375

Rooms

Junior Suite
600 square feet
  • 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
  • Resort view
  • No more than 5 guests in the room
Junior Suite
600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Rainfall showers

Resort View Junior Suite
600 square feet
  • 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
  • Resort view
  • No more than 5 guests in the room
Resort View Junior Suite
600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Rainfall showers

Ocean View Junior Suite
600 square feet
  • 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
  • Ocean view
  • No more than 5 guests in the room
Ocean View Junior Suite
600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Rainfall showers

Club Ocean View Junior Suite
600 square feet
  • 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
  • Ocean view
  • No more than 5 guests in the room
Club Ocean View Junior Suite
600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Rainfall showers
Additional details

Club Level Amenities 

  • Private check-in and check-out in an exclusive area
  • Personalized concierge services
  • Best views in the exclusive Club Level area
  • Private access to Club Pool
  • Premium-brand liquors
  • Complimentary domestic and international calls
  • Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
  • 10% discount on spa and salon services
  • Exclusive access to The Chinola restaurant for breakfast & lunch a la carte 
  • Late Check-out based on availability

Junior Suite Swim Up
600 square feet
  • 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
  • Pool view
Junior Suite Swim Up
600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Rainfall showers

Club Oceanfront Junior Suite
  • 1 king bed, and 1 queen sofa bed, or 2 queen beds, and 1 queen sofa bed
  • No more than 4 guests in the room
Club Oceanfront Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Rainfall showers
Additional details

Club Level Amenities 

  • Private check-in and check-out in an exclusive area
  • Personalized concierge services
  • Best views in the exclusive Club Level area
  • Private access to Club Pool
  • Premium-brand liquors
  • Complimentary domestic and international calls
  • Exclusive Club Level Lounge featuring imported premium drinks, appetizers and continental breakfast, table games and Wi-Fi
  • 10% discount on spa and salon services
  • Exclusive access to The Chinola restaurant for breakfast & lunch a la carte 
  • Late Check-out based on availability

Amenities


Location

Address
Boulevard Zona Hotelera, Playa Juanillo, Dominican Republic
13 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 5.0
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Fabulous RESORT with an incredible Staff

BeenThereDoneThat-99 (Wisconsin) on Feb 17, 2024

The most outstanding thing about this resort is the staff. The restaurants and food are great. The rooms and facilities are great. But this has to be the happiest, friendliest, most helpful and fun staff. And this applies to everyone we encountered. But I need to include a special recognition of Hayron, (outstanding service), Melvin, and Michelle at Marcurio; Arelis, Yesineia, and Jorge serving drinks at the pool; and Bryan, Manuel, and Nelson on the activities team.

TripAdvisor users rated this property 4 out of 5

Excellent except for this one thing

Brian B on Feb 17, 2024

My family of four just returned from this property yesterday after staying for 6 days, which I would say is just right for a duration with kids. I should also start by saying this was our first trip to an all-inclusive and the DR. The good. The property is wonderful with all of the amenities a family would want. We spent a lot of time at the club pool getting some vitamin D and then a few portions of a day at the beach. The beach area is amazing with attendants and fine crushed sand. We spent a few hours at the water park and enjoyed it immensely. Our kids liked the Kid's Club. The food was very good with plenty of options, either in the restaurants or poolside. The portions served at El Mercado were enormous so unfortunately a decent amount was wasted until we started specifically asking for smaller portions at the serving stations. We tried to eat dinner between 5:30pm and 6:30pm, which typically didn't have much of a wait for a table. When we were leaving the various restaurants there was typically a line of people nearby waiting for their pager to go off so they could be seated. My kids enjoyed the nightly activities (movies) while my wife and I sat nearby at one of the fire pits. I really feel like the resort's staff and the number of activities available for all ages were exceptional. The slightly bad. This is completely a personal preference but the bed and pillows weren't very comfortable compared to most other Hyatt properties I've stayed at. There is a decent amount of seaweed in the water, which my 10-year-old didn't like. Also, the water was churned up, so you couldn't see much of what was going on in the water should you be interested in snorkeling. This may not be the case at different points in the season. The bad. Three-quarters of our family members got sick (we assume from the water.) We were advised not to drink the water, which we didn't (bottled water is ample in supply) but a few times people forgot not to use the tap water when brushing their teeth, or maybe ingested some in the shower. I know this is a frequent issue for North American travelers at various Caribbean locations, but it is beyond me why the resort (especially this high-end one) wouldn't have its own purification system before the water enters the property. It's for this reason that we likely wouldn't return to this property or the DR. Who wants to take a chance on having their vacation soured like this? So I'd just recommend other travelers be aware of the risks in this regard. Summary In this traveler's opinion, the Hyatt Ziva Cap Cana is an excellent resort, but it does have this one negative hanging over it (questionable water), which is why I can't give it 5 stars. Now back to popping another Immodium :(

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.