Barceló Maya Beach reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.4
  • Location 4.4
  • Rooms 4.1
  • Service 4.1
  • Value 4.0

16420 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Do Not Come Here!!

Dustin M on Dec 11, 2025

The food was absolutely terrible. I survived on cold hot dogs and apples. All meats were so fatty they had to be spit out. Beautiful location but thats all they got going for them. Rooms were dated and falling apart.

TripAdvisor users rated this property 1 out of 5

Best spent elsewhere

Lia H (Stockton) on Dec 10, 2025

The staff is not knowledgeable of the property, the food was gross at the buffets, it was hard to get reservations at any other restaurants, the rooms were dated and worn out, there was not enough space to unload 4 peoples clothes, they ran out of food at some buffets, pool bar at the Riviera Maya was so slow and they could not understand the drinks.

TripAdvisor users rated this property 5 out of 5

Barcelo Maya Beach

bfsecord on Dec 09, 2025

We had a family reunion at the Barcelo Maya Beach. We have been going to the Barcelo since 2003 and have never been disappointed. It truly is a very special resort and a wonderful place for all age groups. I would highly recommend the Barcelo to anyone traveling to the area.

TripAdvisor users rated this property 5 out of 5

An excellent conclusion to our tour discovering the Mayan ruins.

Marco Maria C (Turin, Italy) on Dec 09, 2025

We stayed at the Barcelo Maya Resot at the end of a tiring tour of the Mayan ruins and really enjoyed being able to relax on the beach or by the pool. Very friendly staff and excellent food. Highly recommended.

TripAdvisor users rated this property 5 out of 5

Family trip

Tahsin A on Dec 01, 2025

This is our fourth trip to this Hotel. We always enjoy the customer friendly service, amenities and attitude of the staff. This is a nice hotel to visit for a short trip.

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