TripAdvisor Traveler Rating

Irene is the best staff i have experienced at this resort she is so friendly and attentive I love seeing her yaer after year at the beach pool she remembers you and it feels like being at home even is your miles away

my family and i had such a good time at barcelo maya. we loved the swim up bar at caribe pool and our favourite bartender was ulises de la cruz. his service is fast, efficient and he makes great drinks. he made the experience there excellent and so much fun.

We had a fantastic stay at the Barceló Maya Riviera! Prior to our arrival, I sent a brief room request note, which was handled with remarkable professionalism and warmth. To our wonderful surprise, the resort generously upgraded us to Premium Level accommodation with a stunning ocean view at Tulum building on 3 rd floor a gesture that truly set the tone for an unforgettable trip. ?The service throughout the resort is exceptional. The local staff work incredibly hard, especially the buffet servers and waiters, who are consistently attentive, friendly, and efficient. Every area of the property is kept remarkably clean, pristine, and well-organized. ?We had zero complaints regarding the dining or the grounds—the food options were varied and delicious, and the beach is gorgeous. While you do need to keep an eye out for a few natural rocks when stepping into the ocean, it’s completely manageable and takes nothing away from the clear, beautiful water. We would gladly return in a heartbeat!

Such a great resort with so many things to do fir the whole family :) always great snacks to be had , fun activities for everyone . Lots of great walking spaces , really accessible for all :)

It was a nice place. Beach, food, pool , service but few issues need little improvement.room washroom and beach buffet.