TripAdvisor Traveler Rating

FULL HONEST REVIEW A week getaway with significant other. Tried Cancun 3x, playa del carmen 2x and Riviera Maya this time. 100% will come back to Mexico but to Riviera Maya FOR SURE! Check in: slow check in due to limited staff and training new staff. A big group was ahead of us. (No big deal) however, should have staff offering a welcome drink atleast. Checked in at 1pm and got our room at 3pm. Room: room was a standard room, on the 3rd floor near the quite pool. 1 king bed, shower/bathtub. Only downside was last night we had bad rain and the rain was leaking through the ceiling. We went to let the front desk know so they could fix after we left the next day. And the manager at the front desk changed our room for the night with an upgrade to a family suite. (The family suite was just WOW! Living room, private bedroom, pool view, his hers sink, shower, jacuzzi in bathroom and in balcony). Pool: sun chairs were always available never had trouble! We usually hung out by the quite pool, had our own speaker and music. Shade/ gazeboo would have chairs available if you looked around the pool side. Plenty of palm trees for shade. Pool bar available- Lary at the pool bar is the best ! Must try the mango margarita with a tajin rim! Staff also walked around the pool taking drink orders and picking up cups. Went to the main pool one of the days- crowded but still found sun chairs even at 1pm or 3pm. Snack food bar: the quite pool snack bar was getting roof work so only the main pool snack bar was available. Reataurants: for the 7 days we stayed we had access to 4 al carte restaurants. Reserving these were a little bit of a hassle. We were abke to get 1 restaurant at a different hotel which they try not to tell you or give you the option of (try pushing for different reataurants if needed) Mexican was okay- they had no chips and guac :( Hibachi was okay- food portion was very little. Santa Fe (Maya Caribe)- Delicious! Its steak house. Italian- missed our reservation Beach buffet (main buffet at maya beach)- food varied each night. Everynight there was a different theme. Spanish, Mexican, seafood, asian, pasta were some of the themes we saw. Armando and Guillermo are the best ! They always took care of us for breakfast, lunch and dinner!!! Anemities: we did not leave the hotel for ANYTHING! the hotel has it all !! From dolphins, nonmotorized water activites, golf(free before 3pm everyday), bowling, arcade, go karts, atvs, EACAPE ROOM! , haunted house, mexican plaza! , disco! I can keep on going. Everynight we bowled about $30 for 2 We tried the billiard soccer (fun but the game slows down after a while), we did the arcade but as a competition and we eneded up giving away our tickets to a sweet little girl. golf we did in the early afternoon to get away from the sun for a bit. We tried both of the escape rooms! Sooo much fun! Hard if you have never dine an eacape before! We were able to escape from both !:) Would MOST DEF GO BACK ! Already recommened go family and friends who are planning on going in October !

Massive hotel as you get the use of the Colonial, Tropical and Caribe hotels, the beach is cleaned throughout the day. The pools could be cleaned better, as we noticed the same debris round the pool all holiday. The food is good , with a choice of ala carte, which we did make the use of. We had 10 visits for them as we were there for two weeks. We did not use them all , but we had no trouble booking. We were at the beach hotel which was quieter, that suited us. The gym was great and had classes throughout the day with excellent instructors

Some of the tastiest Latin American food I’ve ever tried. Servers were so hospitable And paid attention to every little detail. Highly recommend if you are staying at the Barcelo. Atmosphere is nice and food was delivered fast. Don’t miss out!

Maya Beach is an average hotel due to old room decor, & limited food options & taste at buffet. Access to the beach & pools are VERY good. The pools are AWESOME! Infestation of mosquitos at night was bad

The best experience for the Mexican cuisine (Mexico linde)at barcelo maya beech, excellent service from our waiter Saluader pool,and his chief Pedro cupful.The cuisine was genuinely amazing ?? well done