TripAdvisor Traveler Rating

The accommodations were excellent! The service was outstanding! Our New Year’s Eve experience was great! We had no expectations when we booked the hotel but we wanted to celebrate the new year in a grand way. Everything was amazing and we will not hesitate to stay there again.

I recently stayed at the Manchester Grand Hyatt San Diego as a Globalist, and the experience was a textbook example of "status indifference." When you stay at a flagship property of this scale, you expect the brand standards to be high. Instead, I felt like a total stranger to the Hyatt ecosystem. Final Verdict: If you are a Globalist, avoid this hotel. You will likely be charged for "complimentary" perks and have your destination fees "accidentally" tacked on. It’s not worth the headache or the extra cost for benefits you’ve already earned.

Location is superb- close to tourist spots and walkable to seaport. Ambiance - great! Rooms - love the comfortable bed. View is amazingly beautiful. Come here for relaxing and fun time Value - worth it Service - hats off to the staff! Thank you for your hard work

You couldn’t ask for a better location, but what truly made the stay unforgettable was the staff. Every interaction felt personal, thoughtful, and genuinely warm—we were completely spoiled.

This USED TO BE an amazing hotel. I have come here many times and visit at least once a year since 2018. This year (Dec 2025), things have taken a significant turn for the worse. 1. We were put in a newly renovated room. However the bathroom sink was clogged. 2. We called Front Desk at 6:00 pm to get it fixed. However after being on hold for 5 minutes, the call disconnected automatically. We tried two more times and then gave up. 3. We called Front Desk again at 8:00 pm. This time, the call connected. We informed them about the clogged sink and they sent over engineering. The person told us that he had to put in a chemical and that we could not use the sink for 3 hours. 4. We did not bring a car. However upon checking out, I received a copy of the bill via email and guess what- they added a parking charge of $45 to our bill. 5. I saw that and tried to call the hotel on Monday (the day after we checked out). The automatic voice prompt asked me what the call was regarding and transferred me to Accounting. After being on hold for 6 minutes, the call automatically disconnected. I tried again and the same thing happened. So basically they add a false charge and then make it really hard to dispute the charge. Again, I stay at the hotel every year. None of these things ever happened in the past. They would ask me if I am parking a vehicle and if I was not I never got charged. Now, imagine, how many people would not be looking at their invoice after checking out and would not catch the parking fee that is now getting added automatically. This smells of farud.