TripAdvisor Traveler Rating

I wasn't expecting a bayside view room. It was a small room, but we were only staying one night. I like that you can open the window a little to let in fresh air. Bathroom was fully stocked. Bed was quite comfortable. There was extra pillow and a comfy blanket.

We are from San Diego and just needed a getaway. It was perfect and well needed. The staff and hotel were wonderful. Hotel offered us some credit to do some fun activities as well as mini gift cards to do city exploring.

Excellent, friendly staff, beautiful views of the bay, wonderful service. Fast check-in, on-site restaurants and bars, very clean rooms. Shopping and local attractions within walking distance. Highly recommend!!!

We went to stay for a mini-vacation. The self parking is $45 a day (which we were double charged for), the room service is not 24-hours and costs $20 for a kids grilled cheese, the carpet in the room was brown against the furniture (not grey as it should be), the AC grating was caked with dust, the headboard had red stains all over it (not even going to ask what it was). The mattress was hard as a rock - if that’s your jam, this is the place for you! You’re charged for pool towels, parking, a destination charge - whatever the room rate, add $100-150 for their made-up, hidden fees. Do yourself a favor and stay LITERALLY anywhere else.

The hotel is extraordinary with rooms that provide breathtaking views no matter what room you are in. The most generous and thoughtful staff, with outstanding service. This is truly one of San Diego's finest destinations. The Top of the Hyatt is a bar to be visited and experienced if you really want to fall in love with the city!