Manchester Grand Hyatt San Diego reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.5
  • Service 4.5
  • Value 4.0

13190 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

4 stars that feels like 5

luisaguilar2024 (Madrid, Spain) on Feb 16, 2024

Very big Hotel with Ocean view situated near by Seaport Village. We travelled with Kids and they were very supportive, giving us a room in the corner with amazing views. We will repeat for sure. Hotel was very clean and has a huge gym

TripAdvisor users rated this property 3 out of 5

Underwhelming

dlong2024 (Springfield, Virginia) on Feb 16, 2024

Did not meet my expectations. Check in was the high point of my visit. I was in town for a conference and looked forward to my stay. Unfortunately the room although “cleaned”, it wasn’t clean. There was visible dust on the dresser/desk and the bath room crevices still had hair that wasn’t ethically linked to me. Because I spent a majority of my time at conference events, I let this go by. However where I was even more disappointed was the unreliability of the WiFi in the room. I was in several meetings and the internet disconnected MULTIPLE times. It got to the point where I had to rely on the hotspot on my phone. I called down twice to the front desk and they said they were aware of the problem but offered no resolution, apology or reassurance but rather just transferred me to your random internet service provider/IT company that didn’t even know what hotel I was staying in. This was a totally unacceptable experience for a guest and terrible as a business traveler.

TripAdvisor users rated this property 2 out of 5

Hotel is tired

Tom W (Miami, Florida) on Feb 16, 2024

I attended a conference at the Manchester Grand Hyatt San Diego and have attended the same conference there i think the past 7 years straight. I was extremely disappointed in the quality of the rooms and had issues with the hot water in the shower, the furniture was all beat up (had a suite), and honestly not what you would expect for an asset of this quality. TIme to spend money Hyatt Corp or more bad reviews will be coming

TripAdvisor users rated this property 5 out of 5

Good convention hotel

wgw442 (Charlottesville, Virginia) on Feb 16, 2024

I have stayed at this hotel several times for conventions, either "in house" at the hotel or at the nearby convention center. It is a great hotel and venue. Staff was helpful and efficient. We paid for the upgrade to have a "bay view" room, and it was worth it. Conveniently located near Seaport Village and Kansas City Barbecue (my favorite San Diego stop)

TripAdvisor users rated this property 5 out of 5

Hyatt Delivers in San Diego

Patrick S (Montclair, United States) on Feb 15, 2024

Stayed for a conference three days and found the hotel and location to be excellent. The rooms are comfortable, the elevators work well, the views from the rooms are great, and the location is ideal for walking to the harbor and to the Gaslight area.

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