TripAdvisor Traveler Rating

Can't wait to come back! My corner room had an amazing view of the water. The location was perfect for all of our adventures. The retail stores had wonderful selections - I could have replaced my whole suitcase of clothes. The food was good too! Loved having the rooftop movie. The pool area is really nice.

I regretfully picked this hotel for my husband’s birthday and the tennis courts that no longer exist here. I was expecting Grand Hyatt level service but received much less. My husband had to ask the valet to come away from their desk to get the car on arrival. The hotel is under renovation so no Club Lounge and the “renovated” rooms we got were already stained. We got “upgraded” to a cheaper room than I paid for. There’s a pool but no services around. No room service. We cleaned our own seats at breakfast. Almost everything is self-serve. Phones are connected to algorithms. Good luck trying to find an employee anywhere but at check-in and the shops. I can see if you’re here for a conference and not utilizing the hotel, that’s sufficient. The only thing Grand about this place was the sheer size of the lobby.

They get 1 star for location, and 1 star for friendly staff. Property has seen better days. Moldy rooms, broken beds, and an overall worn-down feel to the property.

Manchester Grand Hyatt is always a great stay. Clean, well trained staff and no worries when we stay. The teens love the pool and food in the lobby coffee shop. We always stay when they start the Christmas decorations and it's beautiful to watch. Next year we will be there for New Year's Eve and we are all looking forward to it.

The hotel was very beautiful but the handicapped room that they assigned us to were horrible. We did not request this type of room.