Iberostar Origin Laguna Azul reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 3.8
  • Location 4.3
  • Rooms 3.7
  • Service 3.8
  • Value 3.7

12764 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Entertaining

Sightseer24389743263 (Toronto, Canada) on Dec 13, 2025

Right by the ocean. Good room service, good attentive staff for food. The highlight of the stay was entertainment by Dayron and his team. Magic shows, all white party, pool performances and group dancing.?? ??

TripAdvisor users rated this property 5 out of 5

amazing

Abby L on Dec 12, 2025

amazing experience definitely recommend to anyone looking for a relaxing but fun vacation dayron was fantastic made the experience 10x more memorable and brought me out of my shell love this place

TripAdvisor users rated this property 5 out of 5

Vacation

Freda J on Dec 12, 2025

This is my second time at this resort ,I was here in June for the first time in Cuba as well. The resort is superb however it is the people that brought me back. They are so kind, humble genuine withh a smile on their face always. Amanda,Jennifer,Eileen,Toni at the coffee shop Maybe,Rachel,Karen at front desk Sabrina,Mercy at the buffet. Now a special mention for the entertainment company. Daryon is an amazing dancer! He certainly steals the show everytime!??

TripAdvisor users rated this property 3 out of 5

Entertainment review

prashanti d (Ahmedabad, India) on Dec 12, 2025

I would like to add here that the we enjoyed a lot especially the entertainment activities and shows like all the theatre play , live concert and the guy named Dayron had always tried to involve us for the dance. He also taught us the salsa dance. We loved the beach dance with them. overall it was great entertainment. We are really appreciated the hospitality. Thank you

TripAdvisor users rated this property 1 out of 5

Awfull place

Erhan B on Dec 12, 2025

It is a real advise and comment for the rest of people .. Hotel is a disappointed place and rooms ..restaurant..staff is awfull... We planned to stay 2 nights but now we are leaving hotel The watwr in your room that the serv to tou is filling from the taps in bathroom or toilets..taste is awfull I showed to every body in reception and they asked my room number as if they are putting fresh water to everybody accept mine.. They are not clean..the egg in restaurant was scant..and nothing we ate in morning I ate bread and butter.. They know nothing about tourizm and service... I and our team ( 18 people) were really really regret to come to this hotel In lobby bar if you give tip, they serv you with cups or glasses If you dont give them tip, they dont look at your face and serving with papers or plastic galsses..

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