TripAdvisor Traveler Rating

This was my 7th time here since Feb 2024. I absolutely love this resort. The staff at the Cigar Bar are the best, super friendly and are like my Cuban Family now. Pabel, Yosneiel and Yarianny are part of the reason we keep going back to this resort. I can not wait until I can return to visit them.

Entertainment over there was amazing. So many different activities over there. You never get bored because every night there are some spectacle or dj set or something else. And all the day the stuff of the hotel represents some different activities like dancing lessons or partys or exc.. It's really worth of its money!

I have no words to describe this resort. It was everything we could have hoped for in a winter getaway. I want to give a special thanks to Yosneil, Pabel, and Yarianny at the resort's cigar bar. All three were very knowledgeable and taught us so much about cigars. They were incredibly professional and greeted everyone with a smile. They created a warm and welcoming atmosphere that made us want to return every night for friendly conversation and lots of laughs. The cigar bar was the perfect finishing touch to an amazing stay at the resort. We will definitely be back.

Beautiful place, some rooms are under renovations. Food was ok, it’s Cuba, at the buffet we would occasionally end up with cold food and repetitive items, pork, chicken and fish. Entertainment wise, excellent except the volume at the lobby could had been a little lower, Nayla Santana is the best…Our accommodations were great as we ended in a room that was freshly renovated on the relax side of the resort.

We have had a very nice stay at this resort. Everyone is very friendly and helpful that work here. The only thing I would change would be the cool weather. The resort is kept up very well, it's very clean and the staff is also very helpful. The food at the buffet has been very, very good. Always lots to eat. The à la carts have been very good as well. The rooms are very spacious and comfortable. I have been sleeping very well here.