Active Advisories
BlueBay Grand Esmeralda has closed the hydrotherapy circuit for work until mid-December but all other spa, gym and salon services are available.
Two pools are scheduled to undergo remodeling in stages with the dates being approximate and subject to change. From September 18 – October 20, 2019 half of the main pool by the beach will be closed. The smaller pool at the back of the resort will be closed from October 21 – November 20, 2019.
Overview
The BlueBay Grand Esmeralda, conveniently located a short distance north of Playa del Carmen, is a resort surrounded by lush jungle, mangrove swamps and outstanding views of the sea. Enjoy all of the facilities that this property has to offer including their full spa, three swimming pools, private beach and fitness centre.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
980
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- Full bathroom (choice of tub & shower or only shower – request at time of booking)
- Balcony or terrace
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- Full bathroom (choice of tub & shower or only shower – request at time of booking)
- Balcony or terrace
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- Full bathroom (choice of tub & shower or only shower – request at time of booking)
- Balcony or terrace
- 1 king bed
- Garden view
- No more than 4 guests in the room
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Dining room
- Seating area
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- TV
- Full bathroom (choice of tub & shower or only shower – request at time of booking)
- Balcony or terrace
Amenities
Restaurant
Restaurant
Lounge
Exterior
Exterior
Kids Club
Fitness centre
Spa
Pool
Pool
Pool
Location
Reviews
TripAdvisor Traveler Rating
Excellent Service.!!
461jorges on Jan 10, 2026
My son didnt want to leave the kids club Thanks to staff for making parents feel safe leaving kids there and had so much fun. I recommend the kids club for parents needing a break. Thanks to Pamela , Yoselin and Eli
Ok but mostly one and done
Zacklee z on Jan 09, 2026
This is no 4 star resort. 3 at best. If you get a good price it's ok. If you have stayed at any 4 star resort this one will likely be one and done. Cons: -NOT enough loungers. Not by pools or beach. 30% of people lay on ground. Waking up at 6am to get lounger is the only way to get one. Any review that says otherwise must have been there at a very slow time. Half of loungers should be retired. -food is OK. Buffet was very repetitive and ok food. Breakfast was the best but lacked potatoes. -lots of walking. 20k steps a day and not by choice. Everything so far away. -entertainment was poor for such large resort. Pros: -fairly well maintained -rooms were good and clean and good beds - shopping near by -À la carte were good. -staff very friendly. -. Beach is good bit of coral but no issues.
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