All inclusive

BlueBay Grand Esmeralda

Riviera Maya 4.0

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Overview

The BlueBay Grand Esmeralda, conveniently located a short distance north of Playa del Carmen, is a resort surrounded by lush jungle, mangrove swamps and outstanding views of the sea. Enjoy all of the facilities that this property has to offer including their full spa, three swimming pools, private beach and fitness centre.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

980

Rooms

Garden View
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 4 guests in the room
Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • TV
  • Full bathroom (choice of tub & shower or only shower – request at time of booking)
  • Balcony or terrace

Partial Ocean View
  • 1 king bed, or 2 double beds
  • Partial ocean view
  • No more than 4 guests in the room
Partial Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • TV
  • Full bathroom (choice of tub & shower or only shower – request at time of booking)
  • Balcony or terrace

Ocean View
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • TV
  • Full bathroom (choice of tub & shower or only shower – request at time of booking)
  • Balcony or terrace

Emerald Jacuzzi Suite
  • 1 king bed, and 1 sofa bed
  • No more than 4 guests in the room
Emerald Jacuzzi Suite
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • TV
  • Full bathroom (choice of tub & shower or only shower – request at time of booking)
  • Balcony or terrace
Additional details

Emerald rooms include:

Private and personalized concierge check-in (During Concierge hours), free Wi-Fi (2 devices per room, restrictions may apply); personalized welcome letter from the general manager; VIP treatment during entire stay;  daily stocked mini bar; 24 hr complimentary room service; 1 lobster dinner per stay (previous reservation required, subject to availability); 1 complimentary access to the water circuit of the spa (per person per stay, not combinable); 1 plate of fruit at arrival; 25% discount on all spa treatments only (no products and not combinable); private bar including 1 bottle of brandy, 1 bottle of tequila reposado, 1 bottle of ginger, 2 bottles of rum, 1 bottle of whisky; unlimited access to the à la carte restaurants, subject to availability; unlimited access to the Privilege Beach area (VIP area at the beach).

Package inclusions are subject to change at any time without notice.

Emerald Swim-up Suite
  • 1 king bed, and 1 sofa bed
  • Direct access to a private pool
  • No more than 4 guests in the room
Emerald Swim-up Suite
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • TV
  • Full bathroom (choice of tub & shower or only shower – request at time of booking)
  • Balcony or terrace
Additional details

Emerald rooms include:

Private and personalized concierge check-in (During Concierge hours), free Wi-Fi (2 devices per room, restrictions may apply); personalized welcome letter from the general manager; VIP treatment during entire stay; daily stocked mini bar; 24 hr complimentary room service; 1 lobster dinner per stay (previous reservation required, subject to availability); 1 complimentary access to the water circuit of the spa (per person per stay, not combinable); 1 plate of fruit at arrival; 25% discount on all spa treatments only (no products and not combinable); private bar including 1 bottle of brandy, 1 bottle of tequila reposado, 1 bottle of ginger, 2 bottles of rum, 1 bottle of whisky; unlimited access to the à la carte restaurants, subject to availability; unlimited access to the Privilege Beach area (VIP area at the beach).

Package inclusions are subject to change at any time without notice.

Amenities

  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground

Kids club

Open daily


Age range: 4 to 12

The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12

Type Amenities
Bar Los Columpios Bar, Beach bar
Sports Bar Bar, Sports bar
Lounge Bar Bar, Lounge
Pool Bar Bar, Pool bar
Black & White Bar Bar Food options available

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
  • Complimentary Wi-Fi in rooms limited to 1 device per room

Type of restaurant Type of cuisine Open for Additional Information
Festival Restaurant Buffet International Breakfast, Dinner, Lunch
Jaal-Ha Restaurant Buffet International Breakfast, Lunch
Don Isi Restaurant À la carte Mexican Dinner Dress code, Reservations required
Il Cuore Di Rossi Restaurant À la carte Italian Dinner Dress code, Reservations required
Restaurant L'Atelier À la carte French Dinner Dress code, Reservations required
El Pescador À la carte Seafood Dinner Reservations required
Steak House Restaurant À la carte Grill/steak house Dinner Dress code, Reservations required
Asian Restaurant À la carte Asian Dinner Dress code, Reservations required
Snack Bar Snack bar International Breakfast, Lunch

  • Rooms: 980

  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)

Carretera Federal Chetumal
Puerto Juárez km 300
Playa del Carmen, Mexico 77710
52-984-877-4500
45 km from CUN

  • All-inclusive: Included
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic drinks

Pools

  • Kids pools: 1
  • Outdoor pools: 3

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site

  • 24 hour front desk
  • ATM
  • Baggage check
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Tour desk
  • Wedding facilities available ($)

Location

Address
Carretera Federal Chetumal, Puerto Juárez km 300, Playa del Carmen, 77710, Mexico
45 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 3.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

My Vacation at Bluebay

Y4545SRkaylab on Feb 02, 2023

Amazing time at Bluebay! Activities are amazing, drinks are cold and the ocean is warm. Everything is kept very clean, staff are amazing!!! Activities team keeps everyone entertained all day long!!!!!

TripAdvisor users rated this property 4 out of 5

Awesome vacay!

Erica M on Feb 02, 2023

Our stay at this resort was a great time! The food was amazing & and the entertainment staff made it even better! The poolside games & fun made the trip!! Special shoutout to Liz for her interest in our little children & for making it fun for them!

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