All inclusive

Iberostar Waves Quetzal

Playa del Carmen 4.0

Overview

The Iberostar Waves Quetzal resort is located along the sandy beaches and clear waters of the Yucatan Peninsula. Enjoy your day relaxing on the beach under the sun or in a variety of sporting activities available for all ages. 

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

350

Rooms

Premium Room
377 square feet
  • 1 king bed, or 2 double beds
  • Garden view or Jungle view
  • No more than 4 guests in the room
Premium Room
377 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Premium Near Pool
377 square feet
  • 1 king bed, or 2 double beds
  • Jungle view
  • No more than 4 guests in the room
Premium Near Pool
377 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Junior Suite
409 square feet
  • 1 king bed, and 2 day beds
  • No more than 4 guests in the room
Junior Suite
409 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Junior Suite Ocean Front
377 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Junior Suite Ocean Front
377 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

2 Bedroom Family
754 square feet
  • 1 king bed, and 2 double beds
  • Garden view or Jungle view
  • No more than 6 guests in the room
2 Bedroom Family
754 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Premium Tropical View
377 square feet
  • 1 king bed, or 2 double beds
  • Garden view or Jungle view
  • No more than 4 guests in the room
Premium Tropical View
377 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bottled water
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • TV

Amenities


Location

Address
Playacar, Playa del Carmen, Quintana Roo, 77717, Mexico
Playacar

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.7
  • Rooms 4.2
  • Service 4.5
  • Value 4.4
TripAdvisor users rated this property 3 out of 5

Nice resort but food has gone downhill

E W (Charlotte, North Carolina) on Dec 27, 2025

Our family experience was that the food was relatively cold much of the time and in particular the Mexican restaurant was below standard. Also massages are an eye wateringly expensive at $180 for a deep tissue massage for 50 minutes with a 35% discount. I'd be hard pressed to pay this much in the US. Now the positive: Staff are friendly as always, the grounds are beautiful and the beach is wonderfully kept and is very large and possible to walk long distances down the beach unharassed. Also, the fitness center is quite nice.

TripAdvisor users rated this property 5 out of 5

Excellent service and superb staff

rouxm899 on Dec 23, 2025

We would like to thank Antonella for her help and kindness. We asked her a question directly at reception, and she took the time to provide us with clear and very useful information. Many thanks to her.

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Vacation Offers

  • Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.

    Montego Bay, Riviera Maya, Punta Cana, Puerto Vallarta, Cancun, Cozumel, Puerto Plata

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