Change/Cancel Policies

Flexibility matters. For your peace of mind we have a variety of fare options, some with flexibility included, so you can select the fare that is best suited for you. Information on our change and cancel fees are also available to assist you in selecting which fare meets your needs.

Flexible Change/Cancel policies for travel affected by a travel advisory

Flexible Change/Cancel policies for travel affected by a travel advisory 

Sometimes a travel advisory in a destination will interrupt your travel plans. Guest-impacting events like extreme weather, airport closures, and disease outbreaks unrelated to COVID-19 can happen. While the travel advisory is in effect, we apply our flexible change/cancel guidelines until it is lifted, and normal operations resume. 

If there’s a current travel advisory for your destination on your trip dates, you have options. WestJet will waive the applicable change or cancellation fee, and you have the option to: 

  • Change your travel dates to and/or from the same destination. If there’s a difference in fares, you won’t be charged. Blackout dates may apply. 
  • Change your destination with or without changing your travel dates. If you’re going to a close airport like Vancouver (YVR) instead of Abbotsford (YXX), you won’t be charged for any fare difference. 
    • If you choose to go to an airport that isn’t geographically close, you’ll pay the fare difference.  
    • If the new fare is less, the refund guidelines for fare types apply.  
  • Cancel your trip. You’ll get a refund according to the guidelines for the original fare bundle. 


Make changes or cancel a trip

Change or cancellation fees may apply per direction, per person for each affected flight depending on the benefits of the fare you purchased.

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