WestJet Rewards upgrades

• Requests must be made through the Platinum priority support number (via the WestJet app) between the hours of 6 a.m. and 9 p.m. MT. 
• Valid for member and up to eight (8) additional guests travelling on the same reservation, subject to availability. Not valid for companions when travelling on a group booking (10+ guests on the same reservation). 
• Valid for flights throughout WestJet’s network on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal Airlines), as well as any WestJet-operated segment of a WestJet-marketed code-share itinerary. Not valid on WestJet-operated segments of partner-marketed code-share itineraries or interline bookings. 
• Upgrades to Premium are applicable on aircraft throughout the WestJet fleet. Original fare purchased must be one of the following, either purchased as a flight only or as part of a WestJet Vacations package:

• Upgrades to Business are applicable to the Boeing Dreamliner 787-9 aircraft only. Original fare purchased must be one of the following, either purchased as a flight only or as part of a WestJet Vacations package: 

• Early access to purchase an upgrade to a seat in Premium or Business is not available when travelling on a UltraBasic fare.

• Upgrades to Premium are applicable to all aircraft and destinations across WestJet’s network, excluding flights to/from Europe and Asia. Original fare purchased must be one of the following: 
  

• Valid on single-guest reservations only where guest is a Platinum, Gold or Silver member; not available on reservations with two or more guests on the itinerary, regardless of tier status of other guests. 
• Valid on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal Airlines); not valid when travelling with WestJet's code-share or interline partners. 
• Eligible member's WestJet Rewards ID must be added to reservation at time of booking. 
• Pending availability and subject to meeting the criteria above, complimentary upgrades will be automatically allocated in priority order by tier status, starting with Platinum. The likelihood of an upgrade will vary based on number of seats available for complimentary upgrades and number of top-tier members on the flight. If successful, a seat in Premium will be automatically assigned prior to the opening of the 24-hour check-in period and visible to the member when checking in. 
• Members who receive an upgrade to a higher cabin will enjoy the same inflight service as all other guests, however, dining options may be limited when a complimentary upgrade has been provided. 
• If a member wishes to be excluded from receiving all future complimentary upgrades (both prior to check-in and at the gate), they must contact us by email to make the request. Please allow up to 30 days for your member information to be removed from our automated processes.

• Upgrades to Premium are applicable to all aircraft and destinations across WestJet’s network, excluding flights to/from Europe and Asia. 
• Upgrades to Extended Comfort may also be provided when an eligible route is operated on a Boeing 737 or Boeing 787 Dreamliner aircraft and will be from the original seat selected in the Economy cabin to an Extended Comfort seat.  
•  Original fare purchased must be one of the following:
  

• Upgrades to Business are applicable to the Boeing 787 Dreamliner aircraft on flights operated within Canada only. Original fare purchased must be one of the following: 

• Upgrades from the Economy cabin directly to the Business cabin are not available. 
• Members are not eligible for complimentary upgrades at the gate when travelling on UltraBasic (A, E), Member Exclusive (V, P) or when the member has already received a complimentary upgrade prior to check-in.
• Valid on single-guest reservations only where guest is a Platinum, Gold or Silver member; not available on reservations with two or more guests on the itinerary, regardless of tier status of other guests. 
• Valid on itineraries marketed and wholly operated by WestJet (including WestJet Encore and WestJet Link by Pacific Coastal Airlines), as well as WestJet-operated segments of partner-marketed itineraries. Not valid on interline bookings. 
• Eligible member's WestJet Rewards ID must be on the booking at the time of check-in and member must be checked in a minimum of 75 minutes prior to departure (either online or at the airport) for the member to be added to the priority list. 
• Pending availability and subject to meeting the criteria above, complimentary upgrades at the gate will be allocated in priority order by tier status, starting with Platinum. The likelihood of an upgrade will vary based on number of seats available for upgrade and number of top-tier members on the flight.  
• Upgrades to a higher cabin or an Extended Comfort seat will be automatically processed and provided to eligible members. Members will have the ability to opt out of being considered for an upgrade when checking in online. 
• All complimentary upgrades at the gate will be facilitated through the above process; requests for upgrades outside of the above criteria or priority order, either at the airport or on board the aircraft, are not available. 
• Members who receive an upgrade to a higher cabin will enjoy the same inflight service as all other guests, however, dining options may be limited when a complimentary upgrade has been provided. 
• If a member wishes to be excluded from receiving all future complimentary upgrades (both prior to check-in and at the gate) they must contact us by email to make the request. Please allow up to 30 days for your member information to be removed from our automated processes. 
• Complimentary upgrades at the gate are subject to these benefit terms and conditions and are offered on a space-available basis at WestJet’s sole discretion. WestJet reserves the right to change the terms and conditions at any time. Moreover, WestJet does not guarantee that all seats within the Premium and Business cabins will be made available for upgrade; there may be occasions where seats within these cabins remain unoccupied or are allocated to other guests at WestJet’s discretion.

¹ Available exclusively when signed into the WestJet app. Regular upgrade fees apply.
² Subject to availability, excluding flights to/from Europe and Asia.
³ Subject to availability. Upgrades to Premium not applicable on flights to/from Europe and Asia. Upgrades to Business applicable to flights within Canada only.