TripAdvisor Traveler Rating

Views were very good and location was good , Restaurants were very expensive and they wanted 5 bucks for the 2 small waters in the room . A bowl of oatmeal was 28 bucks Canadian. A place acroos the road was 10 bucks .The furniture was dated and rug was old . The diner on the 33 floor is advertised for watching the fireworks from and dinner .But the whole time we were there it was not open as advertised in the elevators . I believe it was open for breakfast. Not worth the money, stay out a little farther and drive in to the falls. I did call the customer service and left a message but never received a call back .

No water slide in the pool ! We booked this hotel because we are members and because the pictures showed a pretty cool water park for kids inside the hotel and we were traveling with our two young kids but we got fooled as they re did the whole pool area and took away all the water slides and did not took off the pictures of their website. In a good note the View of the Niagara fall from the room is pretty.

The bed was comfortable and the view was amazing overlooking the US Falls. We saw the fireworks at 10 PM and it was beautiful. Checking in and out took forever. There were a few service agents at the desk, but they didn’t even look up or acknowledge your presence. When they finally got to us, they weren’t overly helpful. We had been moved from the Oakes hotel and were told that they had a special parking rate so we parked where they told us to and found out the next day that it was $45!!! If they had told us that was the rate from the beginning, we would’ve said forget it and just parked across the street at the Fallsview Casino hotel for $20 self-park or $25 for valet.

Must get a room with a view of the Falls which is spectacular. The hotel can be very busy so go on the off season if you can. The restaurants are good but a bit pricey. They have a nice pool and one for small kids.

Great view but very pricey for room and parking, needs some updating. Room construction above started at 7:45 am with pointing and drilling all day. Would not stay here again.