WestJet Christmas Miracle Social Contest 2019

Official Contest Rules – Updated as of November 29, 2019

NO PURCHASE NECESSARY TO ENTER OR WIN.

1. SPONSOR: The WestJet Christmas Miracle Social Contest 2019 (the “Contest”) is conducted by WestJet, an Alberta Partnership, 22 Aerial Place NE Calgary, AB T2E 3J1 (the “Sponsor”).

2. CONTEST PERIOD:
The Contest begins at 6:00:01 a.m. Mountain Time (“MT”) on November 27, 2019 and ends at 5:59:59 a.m. MT on December 7, 2019 (the “Contest Period”). There are ten (10) daily entry periods, that will each run from 6:00:01 a.m. MT to 5:59:59 a.m. MT on the following day of the Contest Period (each a “Daily Entry Period”).

3. ELIGIBILITY:
The Contest is open to residents of Canada, who have reached the age of majority in the jurisdiction in which he/she resides at the time of entry.

The Contest is not open to employees and any person who is a family member (defined as spouse, dependents for federal income tax purposes, step- or biological parent, sibling or child) of any employee of Sponsor or its affiliated companies, subsidiaries, agents, and advertising or promotional agencies.

All entries are subject to verification at any time. The Sponsor reserves the right, in its sole and absolute discretion, to require proof of identity and/or eligibility (in a form acceptable to the Sponsor – including, without limitation, government issued photo identification) to participate in this Contest. Failure to provide such proof to the satisfaction of the Sponsor in a timely manner may result in disqualification. The sole determinant of the time for the purposes of a valid Entry in this Contest will be the Contest server machine(s).

4. HOW TO PARTICIPATE:
NO PURCHASE NECESSARY. Each Daily Entry Period from November 27, 2019 to 5:59:59 a.m. MT on November 30 2019 (the “Facebook Entry Period”), there will be a new post about the Contest posted to www.facebook.com/westjet and each Daily Entry Period from November 30, 2019 at 6:00:01 am MT to 5:59:59 am MT December 7, 2019 (the “Twitter Entry Period”) there will be a new post about the Contest posted to @WestJet’s Twitter account (each a “Daily Contest Post”). In order to participate in the Contest during the Facebook Entry Period, you must either “like” or “love” (using the reaction emojis) the Daily Contest Post during the Daily Entry Period in which it was posted as a vote to determine what to do with the applicable prize. In order to participate in the Contest within the Twitter Entry Period, you must either: (a) click on #LikeWestJetChristmas to “like” the Daily Contest Post or #LoveWestJetChristmas to “love” the Daily Contest Post (the “Hashtags”) and then post the pre-populated Tweet that pops up, ensuring that the applicable Hashtag and @WestJet and #Contest remain included when you post the Tweet; or (b) create a new Tweet including #LikeWestJetChristmas (to “like” the Daily Contest Post) or #LoveWestJetChristmas (to love the Daily Contest Post) and include @WestJet and #Contest. For greater certainty, in order to be a valid vote on Twitter, each Tweet must: (1) contain the Hashtag indicating if you like or love the Daily Contest Post; (2) mention @WestJet; and (3) include #contest. A vote on Twitter will apply towards the Daily Contest Post for the Daily Entry Period in which the eligible voting Tweet is received by the Sponsor.

By “liking” a Daily Contest Post, you are voting to have the monetary value of the prize associated with that Daily Entry Period donated to Ronald McDonald House Charities of Canada (“RMHC”). By “loving” a Daily Contest Post, you are voting to enter a random draw for the chance to win the prize associated with that Daily Entry Period. IMPORTANT: there will be a random draw for the chance to win the prize outlined within a Daily Contest Post only if the total number of LOVE votes on the Daily Contest Post exceeds the total number of LIKE votes on that post during the Daily Entry Period. Any other reaction emoji on a Daily Contest Post during the Facebook Entry Period will not count towards the vote results, nor will the person be entered into the prize draw if any.

At the end of each Daily Entry Period, if the number of “LIKES” exceeds the number of “LOVES” for that Daily Contest Post, the Sponsor will donate the monetary value of the prize to RMHC. If the number of “LOVES” exceeds the number of “LIKES” for that Daily Contest Post, a random draw will be conducted (as described below) from amongst all participants whose Vote was to “LOVE” the Daily Contest Post. The results of the vote on each Daily Contest Post will be displayed on http://westjet.com/Christmas.

In order to participate in the Contest during the Facebook Entry Period, participants must have a Facebook account. If you do not have an account on Facebook, you can create one by following instructions on Facebook.com. Creating an account is free. In order to participate in the Contest during the Twitter Entry Period, participants must have a Twitter account. If you do not have an account on Twitter, you can create one by following instructions on twitter.com. Creating an account is free. Although online access is required to enter the Contest, no purchase of any kind is required – many public libraries, retail businesses and others offer free access to computers and to the Internet.

Limit of one vote per person and per Facebook/Twitter account (as applicable) on each Daily Contest Post. For greater certainty, you can enter only using one account on Facebook and one account on Twitter (the “Account”) to participate in the Contest. Subsequent attempts made by the same individual to submit multiple votes by using multiple Accounts on the same platform, or by using multiple or false contact information or otherwise may be disqualified. Votes generated by a script, computer programs, macro, programmed, robotic or other automated means are void and may be disqualified. Votes that are in excess of the stated limits, incomplete, illegible, corrupted, damaged, destroyed, forged, false, lost, late or misdirected, deceptive or otherwise not in compliance with the Official Rules may be disqualified from the Contest at Sponsor's sole and absolute discretion. All materials submitted become the property of Sponsor and will not be returned. In the event a dispute regarding the identity of the individual who submitted a vote cannot be resolved to Sponsor's satisfaction, the affected vote will be deemed ineligible. Proof of sending (such as an automated computer receipt confirming entry) does not constitute proof of actual receipt of an entry for purposes of this Contest. Votes submitted by entrants who do not meet the eligibility requirements (including all requirements with respect to age and residence) are void. Those who do not follow all of the instructions or abide by these Rules or other instructions of Sponsor may be disqualified. Sponsor may run multiple campaigns, contests, sweepstakes or other promotions simultaneously. Entry into one (1) campaign, contest or sweepstakes does not constitute entry into any other.

Only Accounts associated with an individual may be used for voting in this Contest; votes received from an Account associated with any organization, company, corporation, partnership or other entity will be void. Votes must be made posted and received and identifiable by and viewable to Sponsor during the applicable Daily Entry Period and at the time of winner selection and prize award (if applicable) to be eligible.

For purposes of this Contest, votes made during the Facebook Entry Period are “received” when Facebook records the reaction emoji and it is visible to Sponsor; and votes made during the Twitter Entry Period are “received” when Twitter records the Tweet and it is visible to Sponsor

IMPORTANT: Sponsor may not be able to communicate with a participant via some of Facebook’s or Twitter’s features if participant is not using the latest version of the app or “like” or “follow” or otherwise connect his or her account with Sponsor’s account. You can discontinue liking or following the Sponsor account at any time but doing so may mean that Sponsor cannot communicate for purposes of administering this Contest, which could result in participant being disqualified or ineligible to win a prize. It is each participant’s sole responsibility to take all steps required for Sponsor to be able to detect and view his or her vote, to set his or her Account settings to accept communications by Sponsor, and to timely check his or her Account for any direct messages or direct posts (as applicable) from Sponsor. Sponsor is not responsible for changes to Facebook or Twitter (or any website or mobile application offered as part of such platform) or its functionality that may interfere with the Contest or ability of a participant to timely enter or otherwise participate at all.

MOBILE ENTRY: Message and data rates (and perhaps other charges) may apply to use of mobile device for Contest entry. You may be charged by your wireless carrier if participating in the Contest via mobile device. It is therefore recommended that you consult your wireless carrier's pricing plan before participating in the Contest via mobile device.

5. PRIZES:

The following chart sets out the applicable prizes associated with each Daily Entry Period, all as further described below. The chart also sets out the donation that will be made to RMHC in the event that there are more votes for “LIKES” than “LOVES”.

Donations
RMHC will use its sole discretion in use of any cash donations. Sponsor is not responsible in any way for such use by RMHC.

Prizes
All prizes are non-transferable, have with no cash redemptions, equivalents or substitutions except at Sponsor's sole and absolute discretion. All prize details not specified in these Rules will be determined in Sponsor's sole and absolute discretion. Prize details and availability are subject to change and prize provider's rules and restrictions, and in the event that Sponsor is unable to provide the winner with their prize, the Sponsor may elect, to provide winner with the approximate value of such item in cash or award an alternate prize of comparable or greater value. All prizes are awarded "AS IS" and without warranty of any kind, express or implied (including, without limitation, any implied warranty of merchantability or fitness for a particular purpose). Prize winner will be solely responsible for fees or costs associated with the prize they receive, regardless of whether it, in whole or in part, are used. Unclaimed prize(s) will be forfeited.

WestJet Gift Cards Prizes
WestJet Gift Card prizes will be awarded in the amount set out in the table above based on the applicable Daily Entry Period, and are subject to the terms and conditions provided on the gift card.

WestJet Flights Vouchers
Canada Voucher: The WestJet flight voucher for Canada is valid for round-trip economy airfare on for one (1) person on a scheduled WestJet flight from a Canadian airport serviced by WestJet closest to the winner’s residence, to any regularly scheduled, marketed and operated destination in WestJet’s network within Canada, subject to the conditions set out below. Approximate retail value $420.00 based on the average return trip based on the last twelve months Oct 2018-Sep 2019.

London Voucher: The WestJet flight voucher for London is valid for round-trip economy airfare for two (2) people on any scheduled WestJet flight from a Canadian airport closest to the winner’s residence to any scheduled London Gatwick, subject to the conditions set out below. Approximate retail value of $1640.00, based on a Calgary departure, economy cabin.

World Voucher: The WestJet World flight voucher is valid for round-trip economy airfare for two (2) people on any scheduled WestJet flight from a Canadian airport closest to the winner’s residence, to any regularly scheduled, marketed and operated destination in WestJet’s network, subject to the conditions set out below. Approximate retail value $920.00 based on average return trip based on the last twelve months Oct 2018-Sep 2019.

Conditions: All WestJet Flight Vouchers awarded in this Contest are is valid towards return travel until December 31st, 2020. Seats are subject to availability and economy seating only. Absolutely no changes to destinations, names, travel dates etc., will be accepted once travel has been booked. Vouchers are not valid for any flights departing after such date and extensions to the expiry date are not permitted. Flights cannot be booked more than 90 (ninety) days prior to departure. Peak travel dates are not available, such as, but not limited to; all Canadian and U.S Statutory Holidays (i.e. long weekends) and airline blackout periods (such as but not limited to; Easter, Spring (vary from province to province) and Christmas breaks) are not available for travel. Other blackout dates may apply. Winner and his/her designated guest (if applicable) must travel on the same itinerary in both directions. Vouchers are not valid for redemption on WestJet Vacations’ packages, or WestJet’s charter or code-share/interline partners.

Taxes, fees and surcharges are not included, and must be paid for by the winner at the time of booking the flights with a valid credit card. Transportation is subject to availability, blackout periods, government restrictions and regulations, airline, airport or other transportation restrictions and regulations. Seasonal service and schedule will apply; certain travel dates may not be available.

Travel arrangements must be made through Sponsor’s agent. Winner and his/her guest (if applicable) are responsible for ensuring they have all necessary travel documents (e.g., valid passport, visas etc.), if applicable. Flight vouchers seats are not eligible for premium upgrades. The Releasees are not responsible in the event any flight holder is refused boarding at any time by the airline or airport security. Any unused portion of the prize will be forfeited. The voucher holder is fully responsible for any and all applicable federal, provincial, and municipal taxes.

Winner and guest (if applicable) are responsible for all incidental costs and expenses not explicitly included in the flight voucher, including without limitation, transportation to and from originating airport, medical insurance, travel documentation, airport improvement fees, checked baggage fees, hotel accommodations, taxes, gratuities, telephone calls, in-room charges, attractions, merchandise, souvenirs, pre-seat selection, food and beverages, parking, car rental taxes, fee, and surcharges, car insurance.

Sponsor is not responsible for any flight delays, postponements, suspensions, rescheduling or cancellations, for any reason, of any flight(s) and winner and his/her guest (if applicable) will not be compensated in the event of such delay, postponements, suspensions, cancellations, etc., or other event described herein. Other restrictions may apply.

Grand Palladium Bavaro Prize
The Grand Palladium Bavaro Prize consists of a trip for two (2) for seven (7) nights to the Grand Palladium Bavaro resort in Dominican Republic, including round-trip economy airfare for two (2) people on any scheduled WestJet flight from a Canadian airport closest to the winner’s residence to Punta Cana and seven nights all-inclusive accommodation (based on double occupancy). Prize includes return shared ground transportation between airport and hotel in Punta Cana. Guest must be age of majority in his/her province or territory of residence.

Conditions: The Grand Palladium Bavaro Prize is valid towards return travel between January 2, 2020 until December 20, 2020. Timing of the prize trip is subject to availability and airfare is economy seating only. Absolutely no changes to names, travel dates etc., will be accepted once travel has been booked. Vouchers are not valid for any travel returning after such date and extensions to the expiry date are not permitted. Identification and resort voucher are required upon resort check-in. Flights cannot be booked more than 90 (ninety) days prior to departure. Peak travel dates are not available, such as, but not limited to; all Canadian and U.S Statutory Holidays (i.e. long weekends) and airline blackout periods (such as but not limited to; Easter, Spring (vary from province to province) and Christmas breaks) are not available for travel. Other blackout dates may apply. Winner and his/her designated guest (if applicable) must travel on the same itinerary in both directions.

Taxes, fees and surcharges for airfare are not included, and must be paid for by the winner at the time of booking the flights with a valid credit card. Transportation is subject to availability, blackout periods, government restrictions and regulations, airline, airport or other transportation restrictions and regulations. Seasonal service and schedule will apply; certain travel dates may not be available.

Flight arrangements must be made through Sponsor’s agent. Resort travel arrangements must be made directly with the resort in accordance with the instructions on the resort voucher. Winner and his/her guest are responsible for ensuring they have all necessary travel documents (e.g., valid passport, visas etc.). Airfare is not eligible for premium upgrades. The Releasees are not responsible in the event any flight holder is refused boarding at any time by the airline or airport security. Any unused portion of the prize will be forfeited. The prize winner is fully responsible for any and all applicable federal, provincial, and municipal taxes.

Winner and guest are responsible for all incidental costs and expenses not explicitly included in the prize including without limitation, transportation to and from originating airport, medical insurance, travel documentation, airport improvement fees, checked baggage fees, taxes, gratuities, telephone calls, in-room charges, attractions, merchandise, souvenirs, pre-seat selection, food and beverages, parking, car rental taxes, fee, and surcharges, car insurance.

Sponsor is not responsible for any flight delays, postponements, suspensions, rescheduling or cancellations, for any reason, of any flight(s) and winner and his/her guest will not be compensated in the event of such delay, postponements, suspensions, cancellations, etc., or other event described herein. Other restrictions may apply.

7. WINNER SELECTION:
For each Daily Entry Period where the number of LOVES exceeds the number of LIKES, a random draw will be conducted at approximately 6:00 a.m. MT in Calgary, Alberta immediately after the Daily Entry Period closes from all eligible entries that voted to LOVE the applicable post to award the prize associated with that Daily Entry Period. Once it is determined that the LOVE vote exceeds the LIKE vote, the odds of winning depend on the total number of eligible participants that voted to LOVE the post during a Daily Entry Period.

8. HOW TO CLAIM A PRIZE:
Potential prize winners (if any) will be notified through a direct message on Facebook (i.e. Facebook Messenger) or Twitter (based on the platform in which they entered) within 48 hours of winner selection. A potential winner must acknowledge receipt of the notification by sending a direct message response to Sponsor’s official account within 48 hours of receipt. Failure to do so will result in the potential winner forfeiting his/her prize, thereby allowing the Sponsor to choose an alternative potential winner. Notification is deemed to have occurred immediately upon sending of a direct message.

In order be awarded a prize, the potential winner must meet all eligibility requirements and correctly answer a mathematical skill-testing question without electronic, mechanical or any other kind of assistance. The skill-testing question will be administered at such time and in such manner as the Sponsor determines in its sole discretion. The potential winner must then complete, sign and return a Declaration and Release Form confirming compliance with the Rules, acceptance of the prize as awarded, without substitution, and releasing the Sponsor, its affiliated and related companies, advertising and agencies and their respective shareholders, directors, officers, employees, agents, representatives, successors and assigns (collectively, the “Releasees”) from any liability in connection with the prize or the Contest. The winner must also provide valid Government issued picture ID and arrange for the signature and return of a Declaration and Release for his/her guest (if applicable) before being entitled to the prize. If the winner’s guest (if applicable) is/are a minor, the Declaration and Release must be signed by his/her parent or legal guardian. Such Declaration and Release Forms must be signed and returned within 5 business days of notification, failing which the prize will be forfeited and the Sponsor will draw an alternate random winner, but in the event that no winner can be determined by Dec 31, 2019, the prize will be donated to RMHC.

9. GENERAL:
By entering the Contest, participants agree to be bound by these Rules, which are subject to change without notice, and all decisions of the Sponsor which are final. By entering, each participant grants the Sponsor and its affiliates the right, but not the obligation, to use their photograph, filmed or recorded image, name and city of residence, and comments about the Contest in all publicity campaigns related to the Contest without further notice or compensation. Participants agree to provide valid information required by the Sponsor to enter the Contest. Participation must be completed through legitimate channels as stated in the Rules. The Sponsor reserves the right to disqualify a participant, and all of their respective votes, if that participant does not meet all Rules. All decisions of the Sponsor are final. The Releasees: i) makes no warranty, guaranty or representation of any kind concerning any prize, ii) except where prohibited by law, disclaims any implied warranty, and iii) are not liable for injury, loss, or damage of any kind resulting from the acceptance or use or misuse of a prize, travel related thereto or from participant’s participation in the Contest. The Contest will run in accordance with these Rules, subject to amendment by the Sponsor. All votes become the property of the Sponsor and will not be returned. Sponsor assumes no responsibility for lost, stolen, delayed, damaged or misdirected votes during the Contest, for any problems or technical malfunction of any telephone network or lines, computer on-line systems, servers, access providers, computer equipment, software, failure of any direct message, email or entry to be received by the Sponsor whether or not due to the fault of the foregoing or of any other person, or whether due to computer mishaps, technical problems or traffic congestion on the Internet or at any website, or any combination thereof including any injury or damage to an entrant’s or any other person’s computer related to or resulting from playing or downloading any material in the Contests. Any attempt to deliberately damage the Contest website or to undermine the legitimate operation of the Contest is a violation of criminal and civil laws, and should such an attempt be made, Sponsor reserves the right to seek remedies and damages to the fullest extent permitted by law, including criminal prosecution. The Sponsor is not responsible for injury or damage to online participants’ or any other person’s computer or mobile device related to or resulting from participation in the Contest. If, for any reason whatsoever, any part of the Contest is not capable of running as planned by reason of infection by computer virus, worms, bugs, tampering, unauthorized intervention, fraud, technical failures or other causes which in the sole opinion of the Sponsor, could corrupt or affect the administration, security, fairness, integrity or proper conduct of the Contest, the Sponsor reserves the right, at its sole discretion (subject only to the approval of the Régie des alcools, des courses et des jeux), to cancel, terminate, modify or suspend the Contest and to select winner (if applicable) from eligible votes received prior to the action taken or in some other manner that the Sponsor deems fair and equitable. The Sponsor is not responsible for typographical or other errors in the offer or administration of the Contest, including but not limited to, errors in advertising, the Rules, the selection and announcement of winner, or the distribution of the prize. Sponsor will use your personal information for the purposes of conducting the Contests in accordance with Sponsor’s Privacy Policy, located at www.westjet.com, and applicable law. This Contest is governed by the laws of Alberta and the laws of Canada applicable therein and is void where prohibited by law. Subject to the approval of the Régie des alcools, des courses et des jeux in the Province of Quebec, the Sponsor reserves the right to cancel or modify the Contest or the Contest rules at any time without notice.

10. REGIE DES ALCOOLS:
For Québec Residents Only: Any litigation respecting the conduct or organization of a publicity contest may be submitted to the Régie des alcools, des courses et des jeux for a ruling. Any litigation respecting the awarding of a prize may be submitted to the Régie only for the purpose of helping the parties reach a settlement.

11. SOCIAL MEDIA PLATFORM RELEASE
This Contest is in no way sponsored, endorsed or administered by, or associated with Facebook or Twitter. By participating in this Contest, you are acknowledging that you are providing your information to Sponsor and not to Facebook or Twitter. The information you provide will only be used to administer the Contest in accordance with the Sponsor’s privacy policy. Facebook and Twitter are completely released of all liability by each participant in this Contest. Any questions, comments or complaints regarding the Contest must be directed to the Sponsor and not to Facebook or Twitter.