Overview
Sun Palace is the perfect couples escape. This resort lies along the coast overlooking the turquoise Caribbean Sea that offers the perfect backdrop to a resort that provides service and amenities of the highest level.
Adults only 18+
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
252
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- 1 king bed
- Minimum 2 adults, maximum 2 adults
- Balcony
- Climate control
- Jetted tub
- Smoking rooms available (upon request)
- Stocked liquor dispenser
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Room service
- Safe
- Slippers
- Turndown service
- TV
- CD player
Amenities
Spa
Fitness Centre
El Alamo
Oriental Lounge
Location
Reviews
TripAdvisor Traveler Rating
Outstanding Week at the Sun Palace
Wthrutch (Broken Arrow, Oklahoma) on Dec 09, 2025
My wife and I just returned from an 8 day holiday at the Sun Palace (one of Palace Resorts “Adults only” establishments). Having visited and stayed at all of the Palace resorts over the years we find the Sun to be one of their most tranquil and relaxing venues of all facilities and would encourage adults interested in a quiet and relaxing getaway, to give the Sun a try. It has a beautiful beach setting and offers the traditional Palace high standard in lodging, fine dining and spa amenities. For this past trip we would like to mention a few Sun employees who made our stay one of our best. These employees were our Diamond hosts Violeta and Rocio; Pool Concierges Danelle and Ricky; Aurora waiters Jesus and Juan; Thai waiter Steven and wine Sommeliers Kevin and Guillermo. Thanks to these and all of the other fine Sun Palace employees. The Thrutchley’s
Beautiful Resort!
Jill E A on Dec 08, 2025
???? Sun Palace Cancun – Boutique Charm with Outstanding Staff HANDS DOWN, the staff make this resort unforgettable! Sun Palace is a beautiful, boutique-style property with a warm and intimate feel. ??? Rooms We stayed in Room 700, located at the end of the hall with no neighbors to the left. The room was bright, airy, and elegantly designed with double sinks, rich wood finishes, and two balconies—one small and one long. From here, we enjoyed a gorgeous lagoon view on one side and a partial ocean view on the other. The bed was extremely comfortable, and room service offered a wide variety of tasty options. ?? Dining The resort has four restaurants, each offering delicious meals. Fuegos, the steakhouse, was our favorite, while the Thai restaurant was also excellent. We only wished there were more options—perhaps a Mediterranean or Greek restaurant would be a perfect addition. ?? Beach & Pools The beach was lovely, but the pools are on the smaller side. There are two small pools that lose sun in the afternoon due to the building’s shade, and one larger “party pool” that fills up quickly. Expanding the pool area would make this resort truly exceptional. ? Coffee Shop Highlights The coffee shop team—Valeria, Eliseo, Ezuie, Daniela, and Ariadna—were simply the BEST! Their kindness, warmth, and conversation made visiting them a highlight of each day. And their lattes and cappuccinos were outstanding—some of the best we’ve ever had. Their desserts and ice cream were sooo good! ?? Exceptional Service • Denisse at check-in was thorough, helpful, and genuinely kind. • Angel, who assisted with our LeBlanc arrangements, was hilarious and made the process fun—he could easily do stand-up comedy! • The Lobby Bar bartenders crafted amazing, well-balanced cocktails that were both creative and delicious. ? My Final Thoughts Sun Palace Cancun is a gem for those who appreciate boutique-style resorts, personalized service, and great dining. With improvements to the pool area and the addition of another restaurant, it would easily reach the next level of excellence.
Vacation Offers
-
Receive up to $500 USD in resort credits with a minimum 4-night stay at select all-inclusive Palace Resorts in Mexico and Jamaica.
Cozumel, Riviera Maya, Cancun, Ocho Rios - Runaway Bay, Montego Bay
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