Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
Sun Palace is the perfect couples escape. This resort lies along the coast overlooking the turquoise Caribbean Sea that offers the perfect backdrop to a resort that provides service and amenities of the highest level.
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties
not included, please see hotel front desk for complete details.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Rooms
252
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- 1 king bed
- Minimum 2 adults, maximum 2 adults
- Balcony
- Climate control
- Jetted tub
- Smoking rooms available (upon request)
- Stocked liquor dispenser
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Room service
- Safe
- Slippers
- Turndown service
- TV
- CD player
- 1 king bed
- Ocean view
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Jetted tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Room service
- Safe
- Slippers
- Turndown service
- TV
- CD player
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Pool Snack Bar | Bar, Pool bar | |
| Pool Bar | Bar, Swim-up bar | |
| Lobby Bar | Bar, Lobby bar | |
| Beach Bar | Bar, Beach bar |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| El Alamo | À la carte | Mexican | Breakfast, Dinner, Lunch | |
| La Tratto | À la carte | Italian | Dinner | Dress code |
| The Steak | À la carte | Grill/steak house | Dinner | |
| Oriental Lounge | À la carte | Asian | Dinner | |
| Pool Snack Bar | Snack bar | International | Snacks |
Facilities
- Rooms: 252
Health and wellness
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site
- Spa: on site ($)
- Spa treatments: on site ($)
Location
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Jetted pools: 2
- Outdoor pools: 4
Water sports
- Non-motorized watersports: on site
Other activities
- Daily activities: on site
- Games room: on site
Shops and services
- ATM
- Business centre available ($)
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Parking
- Shopping onsite
- Tour desk
- Car rental desk available ($)
Spa
Fitness Centre
El Alamo
Oriental Lounge
Location
Reviews
Fabulous trip to Sun Palace Cancun
Karyta1973 on Jul 04, 2022
This place is magical. The views, beaches, rooms, activities and awesome directors, live performances and food. The staff was attentive and Pedro rocks! I’ll be back! The 4th of July party was unexpected and so entertaining. High quality hotel and staff! Highly recommended.
Sun palace Fourth of July
U63HUjodies on Jul 04, 2022
Amazing event, music, food, people!!! Top notch!! Definitely would recommend to all my friends and family!! Most fun I’ve had on the fourth in a long time!! And it’s our first year anniversary !! Yay!
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
