All inclusive

Sun Palace

Cancun 5.0

Overview

Sun Palace is the perfect couples escape. This resort lies along the coast overlooking the turquoise Caribbean Sea that offers the perfect backdrop to a resort that provides service and amenities of the highest level.

Adults only 18+

Added value

Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties not included, please see hotel front desk for complete details.

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

252

Rooms

Superior Deluxe Ocean View
  • 1 king bed
Superior Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar
  • Room service
  • Safe
  • Slippers
  • Turndown service
  • TV
  • CD player

Amenities


Location

Address
Blvd Kukulcan Km 20, Zona Hotelera, Cancun, 77500, Mexico
13 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.8
  • Location 4.7
  • Rooms 4.7
  • Service 4.8
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Sun Palace- amazing staff and resort!

Dan M on Jun 14, 2025

The service at this resort is beyond what we could ever imagine! The staff here is the best I have ever experienced- especially Juan Guinto at the Aurora restaurant. Juan Guinto is one of the reasons we continue to come back to this resort! The employees here are why we come back! I would highly recommend Sun Palace- clean rooms, fantastic restaurants, best employees ever!

TripAdvisor users rated this property 5 out of 5

Best resort ever

D1881SQjoannak (Hurricane, Utah) on Jun 11, 2025

The food, entertainment, the rooms, everything was amazing! Pedro, Jesus, Monica, and Allan from pool entertainment are the BEST! We had 0 problems or concerns. I lost my sunglasses and they filed a report and immediately found them. The staff remember our names and say hi each day! They open every door, get food and drinks for us, have great shows and games going all day.

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