Overview
Sun Palace is the perfect couples escape. This resort lies along the coast overlooking the turquoise Caribbean Sea that offers the perfect backdrop to a resort that provides service and amenities of the highest level.
Adults only 18+
Stay at 1, Play at 4 - Guests have access to the services and amenities of select sister resorts including Beach Palace, Moon Palace Cancun, Playacar Palace and Sun Palace. Transportation to sister properties not included, please see hotel front desk for complete details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
252
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- 1 king bed
- Minimum 2 adults, maximum 2 adults
- Balcony
- Climate control
- Jetted tub
- Smoking rooms available (upon request)
- Stocked liquor dispenser
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar
- Room service
- Safe
- Slippers
- Turndown service
- TV
- CD player
Amenities
Spa
Fitness Centre
El Alamo
Oriental Lounge
Location
Reviews
TripAdvisor Traveler Rating
Sun Palace- amazing staff and resort!
Dan M on Jun 14, 2025
The service at this resort is beyond what we could ever imagine! The staff here is the best I have ever experienced- especially Juan Guinto at the Aurora restaurant. Juan Guinto is one of the reasons we continue to come back to this resort! The employees here are why we come back! I would highly recommend Sun Palace- clean rooms, fantastic restaurants, best employees ever!
Best resort ever
D1881SQjoannak (Hurricane, Utah) on Jun 11, 2025
The food, entertainment, the rooms, everything was amazing! Pedro, Jesus, Monica, and Allan from pool entertainment are the BEST! We had 0 problems or concerns. I lost my sunglasses and they filed a report and immediately found them. The staff remember our names and say hi each day! They open every door, get food and drinks for us, have great shows and games going all day.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.
