TripAdvisor Traveler Rating

This is day 3 of 10, initial thoughts are: overall resort is very clean, beaches are spotless and staff is very friendly. The resort is older and rooms a little dated but in good condition overall. Food so far is good with lots of variety. We have a oceanfront room in the 2700 units and the view of the beach and ocean is amazing.

The hotel facilities were really nice. Our bedroom was a nice size and comfortable. We were in a junior suite with 2 full beds and one twin [which was nos requested]. It looked like most rooms were very close to the lobby and the pool. I did not see waiters around the pool area or the club. We had to go to the bars to get our refills. The beach was nice with plenty of chairs and shade. The water was not clear but it has a nice view. I did not give this hotel 5 stars because of the food. Very often we found the food to be tasteless and hard, like it had been cooked for many hours. The service was excellent although. The presentation of the food stations was really nice but the food was not that good in my opinion amd at least 50% of my party of 11 though the same. For me the food is very important if the hotel is all inclusive. The highlight of the experience was the friendly staff and how close were the rooms to everything.

8 nights @ Bahia Principe. I’ll start off with the good. Fabulous staff, Great food including the allotted 3 Gourmet / A La Carte nights. The Hotel is spotless and it has a lovely golden sandy beach. Finally we had superb weather for the duration of our stay. The not so good. Rooms are a quite dated and need refurbishing. Room minibars are quite basic (no spirits) and the Caribbean Sea isn’t the bluest water due to the current coming in from the nearby river Rio Soco. This is compounded by not being able to see the resident jellyfish of which there were numerous stings for bathers on a daily basis keeping the lifeguard busy with his soothing spray. Speaking of water, the bars only supply filtered through glasses/cups and no bottles. Regarding pools, one isn’t brilliant for the amount of people staying. Finally, the complex shops aren’t great with their advertising of offers and they tried to overcharge us twice. Be on your guard if buying presents there. And so, I’d recommend here if you get a good price and don’t expect a 4 and 1/2 star which it often gets advertised at. It’s probably a 3 plus at best. Hope that all assists.

Everything is great, the hotel is good, the service staff is helpful, speaks English. The food selection is large. The outdoor pool is wonderful. The water in the ocean is not like what you see in the Caribbean photos, but it was not a problem for us. However, it is advisable to beware of jellyfish. We will come back.

The beach set up is gorgeous and the resort itself is very clean, but the beach water quality is very murky, the rooms are dated and dingy, the door locks are ancient to the key cards regularly demagnetize and have to be replaced, front desk staff are not super helpful - we needed a pharmacy at one point and they didn't give us directions or anything though we asked for help finding one, and a few other little things here and there just added up to us being underwhelmed. We enjoyed our trip overall but wouldn't return.