Grand Palladium Colonial Resort & Spa reviews
TripAdvisor Traveler Rating
12200 TripAdvisor reviews
Fantastic dinner at La Adelita
Jake R on Jan 10, 2026
We ate at La Adelita and had probably the best meal of our lives. Jimmy was a fantastic server who guided us through their best dishes after we asked for suggestions on every course. The fresh guac and chips was to die for and the pork anchovy main was delicious. Finished with churros and the Berlin trio for dessert and both were extraordinary. Jimmy was all over the service and never left us waiting. Give the man a raise if you’re seeing this as a higher up :)
Pool chair service was awesome.
Julia L (Kamloops, Canada) on Jan 09, 2026
Diego the server in the pool area for drinks was awesome. Team included Ricardo and Paula. Enjoyed buffet here over sister resort.
Waiters
Darcy P on Jan 09, 2026
What a fantastic staff that we have had for our meal in the main buffet. Thank you Omar, Arturo, Alberto and Soledad you guys are awesome…friendly and funny makes it all that much better!!
Honeymoon Stay 12/29-1/5
woodworth4269 (San Antonio, Texas) on Jan 07, 2026
Overall the trip was good, the staff was nice and the lobby and common areas were very nice. Our main issue was our unit. the bed was super uncomfortable and made it hard to sleep, the paint on the walls were peeling, and the biggest issue was the AC wasnt working properly
Never again
edeboer72 on Jan 06, 2026
Management at the reception are terrible.. They don’t help you at all… No coffee at the room, no tea, no iron, no save( was broken… and the doorhandle was broken…since day 1… nobody did something about it…several days No cleaning in the room, so no towels…