Arrival
During your flight into Cancun International Airport, you’ll receive two forms to fill out. One is your Customs Declaration Form. The other is your Multiple Migratory Form for Foreigners (or FMM for short). One Customs Declaration Form needs to be filled out per family, while each guest must complete an FMM.
In Mexico, there is a tourism tax of US$20 per person. For your convenience, when you fly WestJet, this tax is included in the cost of your airfare.
Upon arrival in Cancun, you’ll be guided to the immigration hall where visitors will form a line to meet with a Mexican immigration officer. This officer will ask you for your passport and your FMM. You may also be asked a few questions as to the purpose of your travel, how long you will be staying and if this is your first time in Mexico. The officer will then stamp the FMM and return a portion of it to you.
Important: Keep your FMM with you in a safe place at all times during your trip. Mexican authorities can ask you to present this form at any time and you will need this document when you depart Cancun.
After passing through immigration, you’ll pick up your bags and proceed to customs. You will have to place all your bags through an x-ray machine. A customs agent will ask you for your Customs Declaration Form and ask you to press a button on a traffic light-looking device. A green light means you get to pass through without inspection, while a red light means your baggage will be inspected. In the case of a red light, you’ll need to open your baggage and a Customs Officer will complete a quick inspection.
Once you depart customs, you’ll see representatives from transfer companies, tour operators and timeshare sellers in the corridor soliciting business. If you’ve purchased transfers to and from your hotel with WestJet Vacations, please continue through the corridor until you’re outside the airport terminal. There, you will be greeted by a friendly Best Day Travel representative holding a WestJet Vacations sign. Best Day representatives can be identified by their navy blue pants and white shirt with a large navy and red Best Day logo.
Once you’ve found a Best Day Travel rep, identify yourself as a WestJet Vacations guest and voila! Bienvenido a Cancun!
Departure
When departing Cancun, you’ll need to provide officials with your signed FMM card. Lost FMMs can be replaced at the airport or at the immigration office before you check-in for your return flight. However, there is a fee to obtain a replacement card.
Vaccinations
Be sure your routine vaccinations are up-to-date. Hepatitis A, Hepatitis B, malaria, typhoid and tetanus are commonly recommended. The Public Health Agency of Canada also recommends that all travellers to Mexico get vaccinated for the H1N1 flu virus before leaving Canada.