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Contact us by phone

WestJet

Flights and general inquiries (open 24/7):
1-888-937-8538 (1-888-WESTJET)

WestJet Vacations

6 a.m. to 10 p.m. MT: 1-877-737-7001

Additional contact information

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TTY for hearing impaired

  • Toll-free (open 24/7): 1-877-952-0100

 

Guests with disabilities experiencing difficulties accessing WestJet.com:

Damaged baggage, missing baggage or missing contents

  • Toll-free from Canada: 1-866-666-6224
  • Outside of Canada: 403-444-2581.1 Additional charges and restrictions may apply.

 

Lost and found

  • Toll-free from Canada: 1-866-666-6224
  • Outside of Canada: please call our Sales and Service Centre so we can connect you with an appropriate airport (1-888-937-8538)

 

Hours of operation vary by airport.

WestJet Campus
22 Aerial Place N.E.
Calgary, Alberta,
Canada
T2E 3J1

WestJet Hangar
21 Aerial Place N.E.
Calgary, Alberta,
Canada
T2E 8X7

Toll free (open 24/7): 1-866-952-2746 (1-866-WJ-CARGO)

Groups/meetings/conventions: 1-844-213-5230

Gold tier members: please sign into your account from the WestJet app to access your dedicated number.

Phone: 403-539-7070
Fax: 403-648-8715
Open Monday - Friday: 10 a.m. to 5 p.m. MT

Mailing address: 22 Aerial Place N.E.
Calgary, Alberta, Canada
T2E 3J1

Website: westjetstore.com

Calling from a country not listed, or if a specific number is not working due to calling restrictions: 1-403-444-2446.
Long distance charges will apply. Restrictions may be due to local carrier, mobile carrier, or calling limitations at hotel/accommodations.

When dialing international toll-free numbers, please be advised that additional charges may apply from hotels or payphones and certain restrictions may also apply from mobile phones and telecom providers. Please use the local international dialing prefix where applicable.

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  • South Africa: 800-5381-5696

 

Additional phone numbers

  • WestJet flights: 1-888-937-8538
  • WestJet vacations: 1-877-737-7001
  • China: 800-5381-5696
  • Hong Kong: 800-5381-5696
  • Israel: 800-5381-5696
  • Japan: 800-5381-5696
  • Korea (Democratic People's Republic of): 800-5381-5696
  • Korea (Republic of): 800-5381-5696
  • Macao: 800-5381-5696
  • Malaysia: 800-5381-5696
  • Philippines: 800-5381-5696
  • Singapore: 800-5381-5696
  • Taiwan: 800-5381-5696
  • Thailand: 800-5381-5696

 

Additional phone numbers

  • WestJet flights: 1-888-937-8538
  • WestJet vacations: 1-877-737-7001
  • Australia: 0011-800-5381-5696
  • New Zealand: 800-5381-5696

 

Additional phone numbers

  • WestJet flights: 1-888-937-8538
  • WestJet vacations: 1-877-737-7001
  • Austria: 800-5381-5696
  • Belgium: 800-5381-5696
  • Denmark: 00-800-5381-5696
  • Finland: 800-5381-5696
  • France: 00-800-5381-5696
  • Germany: 00-800-5381-5696
  • Hungary: 00-800-5381-5696
  • Iceland: 00-800-5381-5696
  • Ireland: 1-800-937-323
  • Italy: 00-800-5381-5696
  • Luxembourg: 800-5381-5696
  • Netherlands: 00-800-5381-5696
  • Norway: 800-5381-5696
  • Portugal: 800-5381-5696
  • Spain: 00-800-5381-5696
  • Sweden: 800-5381-5696
  • Switzerland: 800-5381-5696
  • United Kingdom of Great Britain and Northern Ireland: 0-800-279-7072

 

Additional phone numbers

  • WestJet flights: 1-888-937-8538
  • WestJet vacations: 1-877-737-7001
  • Antigua and Barbuda: 1-888-937-8538
  • Bahamas: 1-866-884-9188
  • Barbados: 1-800-204-5647
  • Bermuda: 1-800-204-0020
  • Canada: 1-888-937-8538
  • Costa Rica: 800-5381-5696
  • Dominican Republic: 1-800-148-5344
  • Grand Cayman: 1-800-204-0081
  • Jamaica: 1-800-288-1029
  • Mexico: 001-855-269-2979
  • Puerto Rico: 1-866-886-2388
  • Saint Lucia: 1-800 204-0409
  • Trinidad and Tobago: 0018662086924
  • Turks and Caicos: 1-866-887-1588
  • United States of America: 1-888-937-8538

 

Additional phone numbers

  • WestJet flights: 1-888-937-8538
  • WestJet vacations: 1-877-737-7001
  • Argentina: 800-5381-5696
  • Colombia: 800-5381-5696

 

Additional phone numbers

  • WestJet flights: 1-888-937-8538
  • WestJet vacations: 1-877-737-7001
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Toll-free: 1-888-247-6453

Toll-free: 1-800-681-2917

Toll-free: 1-866-896-8171

Travel Support Team
Monday – Sunday, 6 a.m. – 7:00 p.m. MT
After hour calls will be directed to WestJet Contact Centre
Phone: 1-877-664-3205

Travel Agency Accounting
Email: taaccounting@westjetvacations.com

Toll-free: 1-855-757-0373

Canadian Transportation Agency

Ottawa, Ontario
K1A 0N9
Toll free: 1-888-222-2592
Website: https://www.otc-cta.gc.ca/eng/fly-smart