Contact us by phone
WestJet
Flights and general inquiries (open 24/7):
1-888-937-8538 (1-888-WESTJET)
WestJet Vacations
6 a.m. to 10 p.m. MT: 1-877-737-7001
Additional contact information
Guests with special needs
TTY for hearing impaired
- Toll-free (open 24/7): 1-877-952-0100
Guests with disabilities experiencing difficulties accessing WestJet.com:
- Toll-free (open 24/7): 1-866-693-7853
- Email: disabilityassistance@westjet.com
Investor relations
- Toll-free: 1-877-493-7853
- Email: investor_relations@westjet.com
Lost and found, damaged or missing baggage
Damaged baggage, missing baggage or missing contents
- Toll-free from Canada: 1-866-666-6224
- Outside of Canada: 403-444-2581.1 Additional charges and restrictions may apply.
Lost and found
- Toll-free from Canada: 1-866-666-6224
- Outside of Canada: please call our Sales and Service Centre so we can connect you with an appropriate airport (1-888-937-8538)
Hours of operation vary by airport.
Our addresses
WestJet Campus
22 Aerial Place N.E.
Calgary, Alberta,
Canada
T2E 3J1
WestJet Hangar
21 Aerial Place N.E.
Calgary, Alberta,
Canada
T2E 8X7
WestJet Cargo
Toll free (open 24/7): 1-866-952-2746 (1-866-WJ-CARGO)
WestJet Groups
Groups/meetings/conventions: 1-844-213-5230
- Open Monday - Friday: 7 a.m. to 5:30 p.m. MT. Closed Saturday, Sunday, Holidays
- Request a quote for flight-only group bookings.
- Request a discount code for convention travel
WestJet Rewards Gold priority support
Gold tier members: please sign into your account from the WestJet app to access your dedicated number.
WestJet store
Phone: 403-539-7070
Fax: 403-648-8715
Open Monday - Friday: 10 a.m. to 5 p.m. MT
Mailing address: 22 Aerial Place N.E.
Calgary, Alberta, Canada
T2E 3J1
Website: westjetstore.com
Calling from a country not listed, or if a specific number is not working due to calling restrictions: 1-403-444-2446.
Long distance charges will apply. Restrictions may be due to local carrier, mobile carrier, or calling limitations at hotel/accommodations.
When dialing international toll-free numbers, please be advised that additional charges may apply from hotels or payphones and certain restrictions may also apply from mobile phones and telecom providers. Please use the local international dialing prefix where applicable.
Africa
- South Africa: 800-5381-5696
Additional phone numbers
- WestJet flights: 1-888-937-8538
- WestJet vacations: 1-877-737-7001
Asia
- China: 800-5381-5696
- Hong Kong: 800-5381-5696
- Israel: 800-5381-5696
- Japan: 800-5381-5696
- Korea (Democratic People's Republic of): 800-5381-5696
- Korea (Republic of): 800-5381-5696
- Macao: 800-5381-5696
- Malaysia: 800-5381-5696
- Philippines: 800-5381-5696
- Singapore: 800-5381-5696
- Taiwan: 800-5381-5696
- Thailand: 800-5381-5696
Additional phone numbers
- WestJet flights: 1-888-937-8538
- WestJet vacations: 1-877-737-7001
Australia (Oceania)
- Australia: 0011-800-5381-5696
- New Zealand: 800-5381-5696
Additional phone numbers
- WestJet flights: 1-888-937-8538
- WestJet vacations: 1-877-737-7001
Europe
- Austria: 800-5381-5696
- Belgium: 800-5381-5696
- Denmark: 00-800-5381-5696
- Finland: 800-5381-5696
- France: 00-800-5381-5696
- Germany: 00-800-5381-5696
- Hungary: 00-800-5381-5696
- Iceland: 00-800-5381-5696
- Ireland: 1-800-937-323
- Italy: 00-800-5381-5696
- Luxembourg: 800-5381-5696
- Netherlands: 00-800-5381-5696
- Norway: 800-5381-5696
- Portugal: 800-5381-5696
- Spain: 00-800-5381-5696
- Sweden: 800-5381-5696
- Switzerland: 800-5381-5696
- United Kingdom of Great Britain and Northern Ireland: 0-800-279-7072
Additional phone numbers
- WestJet flights: 1-888-937-8538
- WestJet vacations: 1-877-737-7001
North America
- Antigua and Barbuda: 1-888-937-8538
- Bahamas: 1-866-884-9188
- Barbados: 1-800-204-5647
- Bermuda: 1-800-204-0020
- Canada: 1-888-937-8538
- Costa Rica: 800-5381-5696
- Dominican Republic: 1-800-148-5344
- Grand Cayman: 1-800-204-0081
- Jamaica: 1-800-288-1029
- Mexico: 001-855-269-2979
- Puerto Rico: 1-866-886-2388
- Saint Lucia: 1-800 204-0409
- Trinidad and Tobago: 0018662086924
- Turks and Caicos: 1-866-887-1588
- United States of America: 1-888-937-8538
Additional phone numbers
- WestJet flights: 1-888-937-8538
- WestJet vacations: 1-877-737-7001
South America
- Argentina: 800-5381-5696
- Colombia: 800-5381-5696
Additional phone numbers
- WestJet flights: 1-888-937-8538
- WestJet vacations: 1-877-737-7001
AIR MILES®
Toll-free: 1-888-247-6453
Car rentals
Toll-free: 1-800-681-2917
RBC insurance
Toll-free: 1-866-896-8171
Travel agent support
Travel Support Team
Monday – Sunday, 6 a.m. – 7:00 p.m. MT
After hour calls will be directed to WestJet Contact Centre
Phone: 1-877-664-3205
Travel Agency Accounting
Email: taaccounting@westjetvacations.com
WestJet partner hotels
Toll-free: 1-855-757-0373
Canadian Transportation Agency
Ottawa, Ontario
K1A 0N9
Toll free: 1-888-222-2592
Website: https://www.otc-cta.gc.ca/eng/fly-smart