Whether travelling for business or pleasure, Binniguenda All Inclusive will make sure to provide you with unique amenities, personalized service and comfortable installations that make your stay unforgettable.
We were two couples staying for one full week. While we really enjoyed our stay, we do want to point out some pros and cons. First, we would like to commend the polite, welcoming staff. Jessica at the front desk was a lifesaver for me. She spoke good English, and always tried to help me with some challenging situations we had. So many of the staff apologized for the minimal English, while it was me who should have apologized for my poor Spanish. Jessica is a true gem, as was waiter, Lorenso, always so attentive to us! I met Luisa, who was also a dancer, so sweet and pleasant! And the dancer from Cuba, so friendly! I didn’t catch his bame, but the shuttle driver was so nice and accommodating.
We loved the nightly shows and theme nights at the buffet. This was the best all inclusive menu we’ve ever had. However, I would have liked to see earlier breakfast hours, since our guys headed to marina for fishing by 7am. We also had to pay for their box lunches prepared for their early departure. They were not present for breakfast and lunch, so I would have expected those to be given to them at no charge. US to pesos exchange was advertised on the wall, yet, it was difficult to get exchanges. I was usually turned away, and if not, about $100 US dollars is all they would exchange. That was frustrating!
The rooms were a bit tired and could use updating. A small refrigerator and an iron in regular rooms would have been nice. The rooms were cleaned well! The most surprising issue was the lack of knowledge about US citizens needing a Covid test to return to USA. Really? The rest of our Mexico resorts had all the info and were helpful getting tests scheduled. Thankfully, Jessica handled it for us and took care of it when they didn’t show up on time to get us tested. The beach club is the highlight of the property, however, we would have liked the choice of lunch at the hotel also. All lunches were served at the beach club.
Overall, we had a wonderful time and would consider staying here again, mostly for the staff, location, BEAUTIFUL beach club, and the food.
We miss you, Huatulco and will be back!
Jun 13, 2021
I am coming here for competition. The week staying at Binniguenda Hotel was amazing and wonderful. The restaurant service staff are Kind and enthusiastic. Especially Pablo, Elizabeth, Armando and Bernardita are very awesome!!