TripAdvisor Traveler Rating

We stayed a couple of nights in February at the end of a longer trip. Overall we were pleased with the property. Pros: Good location - on the beach, with shops, restaurants, etc. all walking distance. Pool and hot tub area was very nice, and the bar area was fun and lively in the afternoons. The staff we encountered both at the front desk and the bar were friendly and engaging. Cons: We paid in excess of $1K for 2 nights for an "oceanfront" room. My expectations and what their website pictures portrayed were different than what I got. The building my room was in lied perpendicular to the ocean, not parallel, so my view was actually a side ocean view with a view of the building next door. I have booked many oceanfront rooms over the years, and this one was pretty disappointing. I would classify this room as "oceanview" not "oceanfront".....which was a definite price difference. Passing along as something to be aware of if you book direct with Aston....you may not get the room you see in the pictures. While the pool area was very nice, the pool was cold and unheated. This may not be an issue on a sunny 80-85 degree day, but unfortunately, the weather when we were there was cool and overcast, so we weren't able to use the pool. One last thing to be aware of, the complex itself is large and very spread out. If you have any mobility issues, this could prove to be a problem, depending on what room class you book. It was quite a trek from where the parking area is and where our room was located, and we were on the 3rd floor with no elevators. We're both in good shape, so it wasn't an issue for us, but the long walk to our building and schlepping luggage up 2 flights of stairs would have been an issue for our 80 year old parents. Overall, I liked the Hawaiian vibe of the property and the location, so I would stay here again, but I would not pay extra for a view unit unless I was booking direct with the owner and could see actual pictures.

We thoroughly enjoyed our stay. We enjoyed our room which had a great view of the ocean and was literally only steps away! The room was clean and had everything we needed. The staff were extremely friendly and helpful. Very centrally located near shops, restaurants, tours and a host of beaches.

There are oceanfront properties on either side of this one. I would not go back to this one. At over $400 a night it was not worth the price. The front desk people were all nice except one. There is no help available for dragging your luggage up and down the stairs. The rooms are in serious need of updating to include things like charging ports. The amenities listed in the resort fee were not provided like daily coffee from Imu Coffee.

When we arrived, we were given the wrong room—there are three of us, but the room only had one bed. We asked to be moved to the correct room, but were told the hotel was fully booked, so we had to make do with one bed and a couch. Unfortunately, we also noticed cockroaches in the bathroom, which was disappointing. That said, the location is definitely the highlight of this hotel. Being so close to Coconut Mall was extremely convenient and made getting around easy.

Excellent stay! Hotel was stunning and very accommodating. Private bars and beaches. Friendly staff and clean rooms. Thank you!