TripAdvisor Traveler Rating

We booked unit F304 via Capitol One credit card. It was impeccably clean, fully stocked (even had an air fryer!). The 2 bedroom was very spacious and was a perfect fit for our family. We didn’t hear a lot of hotel noise at night which was nice. FYI, for this unit you will need to purchase basic food items like salt/pepper/olive oil, etc. The room had boogie boards, beach chairs, sand toys and snorkel gear- such a wonderful bonus! Every single staff member on site was very friendly and kind. We had a view of the pool area and every morning staff was cleaning the pool, testing the water and they even changed out the family hot tub water during our stay. Additionally, every morning a diligent employee would deep clean the grills that are open for general use. All of this is to say, this resort is top tier with cleanliness and professionalism. The restaurant was wonderful too. There is a Safeway across the street but I would not plan on doing your major shopping there, it’s the most expensive of grocery stores nearby. I strongly suggest planning time for a Walmart grocery trip (there’s one in Lihue) and getting your food items there or doing a Target pick up order when you arrive on the island. There is also a Costco with great prices on alcohol, etc. 3 years ago we stayed at the Grand Hyatt in Poipu and aside from the access to their complimentary snacks throughout the day, Waipouli Resort is truly just as great for a lower price. We will 100% be returning!

We had the battery stolen from our rental car. This facility has no security cameras. This will cost us hundreds of dollars all because of incompetence. Do not stay here. It is not secure.

We booked this resort through a Costco travel package. Beautiful and very well-maintained property and rooms!! The customer service both before and during our stay was top rate. Due to a death in the family, we had to re-book our entire trip from Oct to Dec and the resort manager worked directly with us and Costco Travel to get everything transitioned smoothly for us to allow the trip to proceed instead of being cancelled, even during the very busy Christmas holiday season. The property location was perfect being on the east side, equal distant from the north and south shores, to minimize our drive time to activities. There is a Safeway grocery store across the street and the property is walking distance to tons of restaurants and Boss Frogs to rent snorkel equipment, boogie boards, etc. It was also only a 10-minute walk on a paved pathway to the luau at the Sheraton resort down the road.

Nice resort, conveniently located but limited beach access. We stayed on the second floor at the western end of the pool. The waterfalls are very load and are running 24 hours, we could not sleep with the windows open, although the place itself is reasonably quiet. The kitchen was suitably equipped to cook simple meals. Part of the furniture should be replaced, especially the filthy sofa.

This is our 6th or 7th yearly visit to WBRS on Kauai. We have loved on the island and love the place. This resort is perfect for us, great comfortable rooms with great beds, kitchen, pool, beachfront (but not a swimming beach) and access to the entire island. Very quiet. The onsite staff is gracious and helpful and make you feel welcome. Parking s free and safe. Grocery stores and services are across the street. The front staff, Lani, and manager, Belinda, provided great service when needed. We had a problem with the AC on our first night and it was resolved the next morning. Belinda also kindly offered us a free dinner which was appreciated. The hotel staff is present until 7 and after that you must call an off site person (way offsite) who was of little help. Belinda and Lani took care of the issue the first thing in the morning but an offsite person could have assisted us with a simple solution if they had that info. The next day a very helpful repairman solved the AC issue in 30 seconds. Towel service and pool is great. Beach chairs on beach are so relaxing. The grounds are immaculate. The Oasis restaurant, on site was great. Great fish, drinks and dessert.