TripAdvisor Traveler Rating

Onelis was great and food was great. Good show and very entertaining. We all enjoyed everything. It was a excellent experience

The cook was very nice and we had so much fun! He made us laugh and the food tasted amazing! Onelis was our hostess, she was every polite and sweet <3

It was amazing!!! Very good service, excellent staff, especially Onelis <3 She was amazing and kept asking if we needed anything else.

For My wife and I, this was our second stay. After our first we didn't think it could be topped, we were wrong. Victor, our concierge took amazing care of us. During our stay, Victor was scheduled for some well deserved time off, so Byron took over, he was also amazing and he treated us very well. We celebrated our wedding anniversary during our stay and once agin, over the top service. While we were at the pool, the staff decorate our room, left a bottle of wine and a bottle champagne, along with some chocolate scored strawberries. In addition, they also decorated our door and placed decorations and balloons on the walls in our room and covered our bed with flowers. They go above and beyond to make specials days more special. During our stay, the hotel changed ownership and went from a Hilton to a Hyatt. The services were not impacted in the slightest. We are already planning our next stay at this resort. It is one of our favorite places to vacation now. It takes more than a few people to make this resort one to remember. I want to recognize and thank everyone that works at this resort and work behind the scenes to make the resort a paradise. From front desk staff, the Preferred lounge staff, the maids, wait staff, security, bus boys, grounds people, laundry and security. If I left anyone out I apologize. All of these folks play a part in making our stay as worry free as possible. I recommend booking a swim out room and getting a preferred reservation. This opens up the entire resort to you. Again, I want to thank everyone at the resort for their hospitality, attention to detail and for being wonderful friendly people.

This was out 14th all-inclusive trip and my husband and I concurred that this was probably one of the top resorts of all that we've been to... Hilton La Romana now Secrets La Romana (recent purchase by Hyatt). We went with 3 other couples. The restaurants were 9.5/10??: Noor, Chinola, Mare and the Grill were our favorites and each with amazing ambiance, too! A diverse international crowd made it interesting: most of the people we met were from Spain, Argentina, England, Portugal, France, Germany, and a few from the US. Brush up on your Espanol! If you go, def stop by the massage hut by the volleyball court and get Karina or Antonia to give you a "free 5-minute chair massage" (we went by multiple times over the week and tipped them well for each massage, and also booked a massage that was on a $99 special which was great!). These 2 ladies have magic hands! The water slides and lazy river were a blast for grown-ups, too! We booked a 2pm Hobie Cat sail daily as well (included). The Fun-team made the experience extra FUN! Zumba in the ocean with 70 other people, hat painting, outside games, fitness classes, etc. Shout out to Yuliana, Maria, Reyes, Anavelis, Yulieta, Miguel, Rene the rock, Luz Portoreal, Pablo Picasso, Freddy. We found chairs right on the water at a little nook that was like our private beach! Shout out to the best beach bartender Bardi and our daily buffet breakfast waitress, Yanins. All of it was truly fabulous, heartfelt service. If you have a World of Hyatt or Hilton Honors membership, ask about the Preferred options if you like a quiet spot where food and drinks are always available for you. We usually don't repeat resorts - but this one is worth repeating!