Service dogs are not permitted in the emergency exit row on any aircraft or to occupy an empty seat.
If your service dog does not fit comfortably at your feet, you can request additional floor space by contacting WestJet at least 48 hours before departure. Additional floor space is free of charge for flights within Canada if your dog requires additional room, and you may purchase a second seat to provide additional floor space for flights outside of Canada.
Please be prepared to discuss your dog's breed, weight, length, height, and width as we use this information to determine the floor space required to accommodate your dog. We will make every reasonable effort for requests made within 48 hours before flight departure.
Dogs that exceed a safe size and weight may be denied transport in any cabin of the aircraft.