Booking

If you are looking for a little more help on how to book a flight with us, you've come to the right place. Here are some commonly asked questions we receive about bookings.

You can book a flight on our website by entering where you’re flying from and where you want to go, the number of guests, and selecting your departure and return dates.

Or you can book a flight by calling us at 1-888-937-8538 or through a travel agent.

No, you don’t need an account to book or manage a flight with WestJet. You can manage flights booked in My trips by using your reservation code and last name.  

To make booking easier, manage your flights, earn WestJet dollars and more, sign up for WestJet Rewards.

Yes. Our website displays when there are six (6) seats or less for any given fare that is available at the time you're booking. If there are more than six (6) seats at the fare level you are looking at, then the number of "seats remaining" will not be displayed on the screen.

You can book up to six (6) seats in a single online reservation. If you have seven (7) to nine (9) guests travelling, you can complete two separate reservations with up to six (6) guests on the first reservation and the remaining guests on the second reservation. For groups of 10 or more, contact the WestJet Group Desk at 1-888-493-7853, as additional services are available for these types of reservations. Group reservations are available on WestJet and WestJet Encore operated flights only. Code-share and interline flights through our partner airlines do not qualify.

You can now book a multi-city flight like you would book any flight with WestJet. Under Book a flight, click Book a multi-city flight to add flights to your trip.

To change or cancel a booking with multiple cities, contact us.

Because this system works in real time, availability can change between the time you check the availability of a seat and the time you go to reserve the seat. Tickets are constantly being sold, making seat availability change as well.

We require payment at the time the booking is made. If you do not have a payment card, you can book your flight(s) with a travel agent.

You can pay for your flight online, through our contact centre or with your travel agent. We accept American Express®, Discover® and Diners Club International® cards, MasterCard®, Visa®, and Visa Debit and WestJet gift cards.

WestJet dollars can be used like cash to pay online for all or part of the base fare of an eligible flight or vacation package. WestJet dollars cannot be applied against taxes, fees or charges and can only be used for new bookings. Learn more about eligible flights and fares.

At this time, WestJet Travel Bank cannot be accepted for payment on a WestJet Vacations booking.

You can book a vacation with WestJet Vacations if you know where you want to go or you can use our Vacation finder.

Or, you can book a holiday by calling us at 1-888-937-8538 or through a travel agent.

No, you don’t need an account to book a vacation with WestJet. Manage your vacation online by using your booking number, departure date and last name.

To make booking easier, earn WestJet dollars and more, sign up for WestJet Rewards.

Our website displays only packages that are available at the time of your search. However, we do not display the number of packages that are available.

You can book up to six (6) guests in a single online reservation. Seven (7) or more guests can be booked on one reservation by contacting WestJet Vacations. For groups that require 10 or more rooms, contact the WestJet Vacations Group Desk at 1-877-495-8747, as additional services are available for these types of reservations.

At this time, only one departure and one arrival city may be selected for WestJet Vacations packages booked through our website. We can assist with multiple city bookings, please call us at 1-877-737-7001.

Because this system works in real time, availability can change between the time you check the availability of a package and the time you go to reserve the package. Vacations are constantly being sold, making availability change as well.

We require payment at the time the booking is made. If you do not have a payment card, you can book your vacation with a travel agent.

You can pay for your vacation online, through our contact centre or with your travel agent. We accept American Express®, Discover® and Diners Club International® cards, MasterCard®, Visa®, and Visa Debit and WestJet gift cards.

WestJet dollars can be used like cash to pay online for all or part of the base fare of an eligible vacation package. WestJet dollars cannot be applied against taxes, fees or charges and can only be used for new bookings. Learn more about eligible vacations.

At this time, WestJet Travel Bank cannot be accepted for payment on a WestJet Vacations booking.

WestJet utilizes a ticketless reservation system. You do not require a paper ticket for your flight. In most cases, vouchers or tickets are not required to redeem for hotel, car, activities or services. A piece of photo identification is enough to redeem vacation services. You will be notified if a voucher is required for any part of your vacation.

Low Fare Finder

Low Fare Finder

Use our flexible calendar to find low fares to select destinations.

Learn more

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